710 Monroe Avenue NW , Grand Rapids, MI 49503, United States of America
#5 of 60 hotels in Grand Rapids
Guests' ChoiceBased on 507 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
De
United KingdomGreat breakfast and spacious rooms.
Stayed in April 2024
Reviewed: April 28, 2024
Dontae
United States of AmericaVery nice bar and rooms
Stayed in March 2024
Reviewed: April 26, 2024
Rachel
United States of Americanothing
the happy hour, the patio, the morning breakfast, the location close to the river walk, the staff, and the rooms setup!
Stayed in March 2024
Reviewed: April 13, 2024
Caryl
United States of AmericaStarbucks was closed.
Nice selection of breakfast items.
Stayed in April 2024
Reviewed: April 7, 2024
Katrina
United States of AmericaLot's of kids unattended in breakfast bar
STAFF WAS AMAZING
Stayed in April 2024
Reviewed: April 3, 2024
Zachary
United States of AmericaI'm not a fan of having to pay extra for onsite parking. I don't think it's necessary to have side charges for paying customers. $200+ a night should be more than sufficient.
Breakfast was excellent, the location was nice, and overall I was surprised by the quality of the hotel.
Stayed in March 2024
Reviewed: April 3, 2024
Brenna
United States of AmericaWe liked that the hotel was on the river. Parking was very easy to go in and out. It was walking distance to a good amount of restaurants etc. there was a little park across the street so our kids enjoyed they. We loved the pool and lounge area being on the second floor so you could swim or hang out and be on the balcony enjoying the view. Rooms were very generous size. We liked the attached restaurant so the option was there to get take out to the room or not have to leave the actual building to get food which was nice with hungry kids at dinner time. The general feel of the lobby and rooms is modern but in a comfortable way.
Stayed in March 2024
Reviewed: March 23, 2024
Stephanie
United States of AmericaNeed increased organization to maintain amenities offered! Long wait at bar, no towels at pool,
Location and amenities
Stayed in February 2024
Reviewed: March 9, 2024
Sara
United States of AmericaBeautiful, clean, friendly
Stayed in March 2024
Reviewed: March 4, 2024
Alyssa
United States of AmericaAll the kids in the hot tub screaming and not being supervised by an adult
The breakfast was amazing. The view from the room was beautiful and the staff was very friendly and helpful
Stayed in March 2024
Reviewed: March 3, 2024
Melissa
United States of AmericaI didn't like that booking.com didn't actually reserve my reservation. We got all the way there and nobody from booking booked my room with the actual hotel.
Stayed in February 2024
Reviewed: February 21, 2024
Ted
United States of AmericaParking was hard to figure out at first. Access to our room thru the bar area was less than desirable but wasn't a big deal
Our room was excellent. Comfortable, clean and more than expected.
Stayed in January 2024
Reviewed: February 11, 2024
Hailey
United States of AmericaI wish I could say the room was perfect but we did find items from a previous guest in the room behind the curtain in the corner. Everything else seemed to be very clean but that was off putting.
The breakfast was awesome. We really enjoyed the pool and jacuzzi as well. Our room was a good size & was very cozy.
Stayed in February 2024
Reviewed: January 31, 2024
Brooke
United States of AmericaNothing! Everything was lovely.
Welcoming staff, easy check in process, absolutely beautiful space!! The room had a welcome message on the TV specific to me, and someone from the hotel checked in a few hours after we arrived to see how everything was going.
Stayed in January 2024
Reviewed: January 25, 2024
Matteo
Italynothing
All
Stayed in January 2024
Reviewed: January 25, 2024
Aaryn
United States of AmericaI wish there was a time at night when the pool and hot tub were reserved for adults. We tried to use them a couple of times but both pool and hot tub were full of kids. Not really the vibe we were looking for
Breakfast was awesome! The happy hour at night was really nice too. The room was big and comfortable and really clean
Stayed in December 2023
Reviewed: January 13, 2024
Shelly
South AfricaNot ideal location for a visitor. But would come back now that I have better idea of surrounds
Spacious and clean
Stayed in January 2024
Reviewed: January 8, 2024
Kanasha
United States of AmericaVery clean
Stayed in January 2024
Reviewed: January 4, 2024
Garth
United States of AmericaHonestly can’t think of anything. Maybe having to swipe your room key/card to go OUT of the parking garage. That’s a pain, if you have checked out and left them in the room.
Wonderful breakfast (and breakfast staff)! Great pool and hot tub! Nice, clean room. Fantastic location! Close to so many fun things and great restaurants!
Stayed in December 2023
Reviewed: January 2, 2024
Ashley
United States of AmericaThe breakfast could of been a lil warmer
The room n the view
Stayed in January 2024
Reviewed: December 24, 2023
Nobles
United States of AmericaIncredible breakfast and happy hour. Great room- comfy, super clean, appealing.
Stayed in December 2023
Reviewed: December 11, 2023
Julie
United States of AmericaRoom was really great. Modern and comfortable
Stayed in December 2023
Reviewed: December 7, 2023
Kathleen
United States of AmericaExcellent
Excellent
Stayed in December 2023
Reviewed: December 3, 2023
Laura
United States of AmericaWish housekeeping had done a bit better job. Didn’t take used towels, we found a clock under the bed, dirty glasses in kitchenette
Location was excellent, staff helpful. Nice gym facility and loved the evening reception
Stayed in December 2023
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