100 Ferry Wharf Road, Mount Pleasant, Charleston, SC 29464, United States of America
#24 of 154 hotels in Charleston
Guests' ChoiceBased on 382 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.1
Value for money
8.3
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Alla
United States of AmericaBeautiful, clean, location is awesome!
Stayed in April 2024
Reviewed: May 6, 2024
Janet
United States of Americaslight bleachy smell in room on arrival
Stayed in April 2024
Reviewed: May 5, 2024
Stacey
United States of AmericaStaff was amazing. Room was exceptional and so quiet.
Stayed in May 2024
Reviewed: April 29, 2024
Brett
United States of AmericaCost
Clean, beautiful, courteous staff
Stayed in April 2024
Reviewed: April 22, 2024
Sally
United States of AmericaThere wasn't much in walking distance from hotel but it was a short car ride away.
Staff was friendly and helpful. Breakfast was great. Room was very pleasant and clean.
Stayed in March 2024
Reviewed: April 19, 2024
Marian
United States of AmericaThe annoying woman called Kate who was working in the breakfast room cleaning tables. She was intrusive and loud.
Stayed in April 2024
Reviewed: April 17, 2024
Sherri
United States of AmericaThe shower water wasn't hot enough. And the mattresses were a little too hard. Other than that it was great!!!
Very nice atmosphere. Clean and guest services wss amazing 👏🏽
Stayed in April 2024
Reviewed: April 17, 2024
Jean
United States of AmericaPaying for parking.
Beautifully kept. Lovely trail next to the water and bridge.
Stayed in April 2024
Reviewed: April 14, 2024
Marian
United States of AmericaThe only area of constructive criticism would be that Kate who works the breakfast room clean up for 5 days a week is extremely annoying and loud. She is abrasive and in your face all the time. It’s almost like she thinks it’s her “showtime”. She also wants to remove your plates and cups before you are even finished. People want to eat breakfast in peace. She is a bad reflection on the hotel and if I were in management, I would look to replace her with someone else. I didn’t reflect this in the rating given as I am sure she will be replaced soon.
Stayed in April 2024
Reviewed: April 13, 2024
Charles
United States of AmericaFor some reason, my GPS would not accept the hotel address. Talking to some hotel staff, they also verified that there is a problem with GPSs ability to locate the hotel address.
I like everything about the hotel, staff and aminities.
Stayed in April 2024
Reviewed: April 1, 2024
Blaire
United States of AmericaThe breakfast was good. Stephanie checked on us to see how the stay was.
Stayed in March 2024
Reviewed: March 25, 2024
Beth
United States of AmericaCleanliness
Location
Stayed in March 2024
Reviewed: March 23, 2024
Sheri
United States of AmericaParking in garage was a hassle since it wasn't connected to hotel.
Property was clean, breakfast was very good.
Stayed in March 2024
Reviewed: March 21, 2024
Stretchen
United States of AmericaI had booked a King 2 room Suire and was provided a Double Queen 2 room suite The Hotel gave me a king room...not a suite and I feel I didn't get what I paid for.
Clean room, comfy bed
Stayed in March 2024
Reviewed: March 20, 2024
Andrew
United States of AmericaClean, convenient to our activities.
Stayed in March 2024
Reviewed: February 24, 2024
Beth
United States of AmericaBilling was confusing. We booked through Booking.com and a big difference from what was charged. We are staying March 3rd and I booked through Friends and Family Harbor View so hoping this will go through better.
Convenient. Beautiful Harbor View, 2 rooms, great made to order breakfast option, great customer service especially Breezy in the Bar area.
Stayed in February 2024
Reviewed: February 18, 2024
Kim
United States of AmericaThere are no trees around.
The hotel is very clean, right next to the Ravenel Bridge and the hotel staff were great!
Stayed in February 2024
Reviewed: February 16, 2024
Chatonya
United States of AmericaNone
Everything was great
Stayed in February 2024
Reviewed: February 10, 2024
Howell
United States of AmericaAll the booking sites, and the desk personnel, fail to mention that parking in the garage behind the hotel is $30 per day. A less than pleasant surprise at checkout.
Excellent hotel with great amenities. The breakfast that is included is top notch with special emphasis on the ability to get omelets prepared fresh.
Stayed in February 2024
Reviewed: February 4, 2024
Kevin
United States of AmericaI had to pay $30 for using the parking lot
Stayed in January 2024
Reviewed: February 3, 2024
Michael
United States of AmericaN/A
Cleanliness, quiet, continental breakfast, and the parking
Stayed in February 2024
Reviewed: January 22, 2024
Mary
United States of AmericaParking sort of difficult . Two gates, level 3, sketchy stairwells and a dirty glass in the hallway the whole time we were there. Housekeeping walked past it daily.
Location great
Stayed in January 2024
Reviewed: January 15, 2024
Lanikki
United States of AmericaThe beds was a little hard but the room was amazing
Everything was amazing !! Even the cooks
Stayed in January 2024
Reviewed: January 10, 2024
Chih
TaiwanThe room was comfortable and clean, with a great view.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content