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Reviews of Embassy Suites By Hilton Plainfield Indianapolis Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6089 Clarks Creek Road , Plainfield, IN 46168, United States of America

#3 of 18 hotels in Plainfield

Guests' Choice

Review Score

Based on 131 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    10
    Good
    • Leisure trip
    • Couple
    • Two Room Suite with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is deferment every day, Very good

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights

    I stayed a couple of nights. Find strange that there were no bottles of water at the room. I have stayed at other Embassy at the States, and chips and water has been offered as complementary. Also, my room was not cleaned, that was strange.

    All staff members that I interact with from the check - in, to the bar, at the restaurant, acted very friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Very comfortable stay!
    • Leisure trip
    • Family with young children
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind

    Very clean! Staff were friendly and professional.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    10
    My stay was absolutely amazing. The room and bathrooms was nice and clean. I enjoyed the free breakfast plus happy hour.
    • Leisure trip
    • Family with young children
    • Two Room Suite with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing everything was wonderful

    EVERYTHING WAS WONDERFUL

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    More lighting in bedroom

    Thw whole hotel had a welcoming feeling, extremely clean and food was great. The rooms were clean, bedding was fresh and beds were comfortable.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    The hotel staff was very friendly and it was a good stay for us overall.
    • Family with young children
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool didn’t seem to be heated so the kids didn’t stay in long but it was fine.

    The hotel was very clean and the bathroom was a great size!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Convenient respite close to the airport
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Location & cleanliness

    Stayed in April 2024

  • Reviewed: March 19, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Two-Room King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Still wish you could lock bathroom doors

    The atmosphere is friendly and safe and enjoyable

    Stayed in January 2024

  • Reviewed: February 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite with Bath Tub - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet paper in room

    Stayed in February 2024

  • Reviewed: January 10, 2024

    10
    OVERALL GREAT
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night

    ROOM WAS SMALLER THAN I THOUGHT IT WOULD BE BUT STILL A GREAT ROOM

    ONLINE CHECKIN WAS GREAT, I DIDN'T HAVE TO TALK WITH ANYONE :)

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    My stay with my family for New Years was great and definitely be staying again
    • Leisure trip
    • Family with young children
    • Two-Room King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom doors do not lock

    The atmosphere is great and staff is efficient and friendly

    Stayed in January 2024

  • Reviewed: November 18, 2023

    8.0
    Great room, but the bed and breakfast were both disappointing.
    • Leisure trip
    • Solo traveler
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 1 night

    At this price point, I expected much more comfortable beds. The beds felt more like a sleeper sofa than an actual mattress. The beds were too hard, and the pillows were too soft (not supportive). I also wish there was information about breakfast posted prominently in the room. There is an awesome (and free) omlette bar, but I didn't know about it until after I'd already eaten the powdered eggs, overcooked sausage and rubbery pancakes. Again, at this price point, I expected MUCH more.

    The room was spacious and clean, dark at night with the blackout curtains, and logically laid out. Check in and out were quick and easy, and the staff was friendly and helpful. The location was great and easy to get to off of the expressway. Parking was easy and free.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    Very nice property with exceptionally good breakfast, but be careful relying on the shuttle
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 2 nights

    Need earlier shuttle to airport! We had a 7:00a flight and first shuttle trip was 6:00a, so had to arrange other transportation to the airport. Room was dark ... dark wallpaper, dark wood and weak lighting made it a bit gloomy and difficult to read. Kitchenette had no plates, sliverware, glasses, napkins or anything else to use in preparing and consuming food. Room had no paper, pens or anything to write on or with.

    Excellent breakfast! Property well-kept and clean. Friendly and helpful staff. Convenient parking close to the building.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    Amazing rooms and comfortable clean space
    • Leisure trip
    • Couple
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing wrong.

    This place is absolutely beautiful! So clean and spacious. The managers reception hour was so nice ! I’ve never stayed at a place with that. The building is beautiful and modern. Decent breakfast as well. They have a nice layout with plenty options. Bathrooms is huge and smells so nice.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two Room Suite with Two Queen Beds - Hearing Access
    • Stayed 1 night

    Such a clean, quiet, pleasant atmosphere. Girls at the front desk were very nice! Will be back that way in May, will definitely be staying there.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    10
    Very quiet and comfortable
    • Leisure trip
    • Couple
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not many amenities nearby

    Very clean, quiet

    Stayed in September 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Stayed for 4 days with a family of 5 in 1 room. As windows cannot be opened and room service was cancelled due to shortage of staff and hardly any racks to hang up towels, they did not dry and room was moist and humid

    Excellent breakfast, staff was very friendly and helpful, shuttle service to the airport free of charge and very useful: lift was set to exactly fit our itinerary

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    A comfortable stay in a pretty property.
    • Leisure trip
    • Family with young children
    • Two-Room King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive for an airport hotel ( but NASCAR was in town.)

    New, clean, attractive, well equipped, great breakfast.

    Stayed in August 2023

  • Reviewed: July 3, 2023

    10
    Perfection!
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Everything!! Breakfast and happy hour was amazing.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    10
    Exceptional
    • Solo traveler
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My original suite had a frayed couch and table that had scratches, water marks and the stained finish was worn off. I let the front desk know I wanted a different room as this one doesn't meet the expectations of a suite at an Embassy Hotel. Also some people in front of me and then next in line received a gift bag and I didn't. I figured it was probably for some type of membership, but I was surprised they didn't explain whatever perks members have.

    Friendly staff! Excellent breakfast and happy hour. The front desk person was able to move me to a better room after I let them know about issues in my original room

    Stayed in June 2023

  • Reviewed: May 30, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 1 night

    The chef at breakfast was a little grumpy so was the barman serving free drinks by the way

    Reception staff was very friendly

    Stayed in May 2023

  • Reviewed: May 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Room Suite with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk

    Hotel was very clean. The rooms were spacious.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    9.0
    Stay was better than we expected
    • Leisure trip
    • Family with young children
    • Two Room Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was just ok. Scrambled eggs were cold and not good. Sausage was burnt. Not many options to choose from. Like fruit, pancakes, waffles. Omelets we’re outstanding!!! Staff was very nice and helpful tho.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    10
    We had a very short stay but the room was beautiful and clean and the location was great.
    • Leisure trip
    • Family with young children
    • Two Room Suite with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    absolutely beautiful and great location

    Stayed in May 2023

Showing 1 - 25

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