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  5. Reviews of Embassy Suites Charleston - Historic District

Reviews of Embassy Suites Charleston - Historic District This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

337 Meeting Street, Historic District, Charleston, SC 29403, United States of America

#117 of 154 hotels in Charleston

Guests' Choice

Review Score

Based on 433 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.3

  • Staff

    8.7

  • Value for money

    7.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    6.0
    Great Location but rooms need updating.
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 3 nights

    The rooms are in need of major renovations. There was a sense of neglect to the rooms. They were clean but dated. The bathroom downspout in the tub was coming out of the wall. The shower worked ok but it was obvious the tub needed repairs.

    The location was great. The lobby areas were very nice. We enjoyed the breakfast every morning. All of the staff were friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    huge free breakfast and full bar happy hour social. historic building but shows it's age. rooms a bit worn but very large and comfortable! lovely atmosphere and full service, staff promptly addressed minor issues, great staff

    Stayed in April 2024

  • Reviewed: March 23, 2024

    7.0
    We had a great stay, everyone was very kind and friendly.
    • Leisure trip
    • Family with young children
    • Premium Suite with Two Double Beds
    • Stayed 3 nights

    The room needs updates and new pillows.

    The breakfast and staff were great! The room needs some updates.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    6.0
    Good location but hotel needs a refresh.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Dated hotel. Room was very humid/stuffy.

    Beds were comfortable

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite with Disability and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room a little dated, carpet work and bed not too comfortable

    Location and breakfast was decent

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Park View
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was great

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Overall it was good- staff were very helpful and breakfast was good
    • Leisure trip
    • Family with young children
    • Queen Suite with Disability and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelled a little musty mildewy

    Location

    Stayed in February 2024

  • Reviewed: January 20, 2024

    7.0
    good basic hotel in desirable location; expensive valet for parking
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    wear to room and furnishings, overly hot in room.

    complimentary drinks, proximity to CofC

    Stayed in January 2024

  • Reviewed: December 27, 2023

    6.0
    Better then meeting st
    • Leisure trip
    • Solo traveler
    • Double Room with No Windows - Non-Smoking
    • Stayed 2 nights

    Everything good except walls were thin. Some guy moaning in next room lol

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    nice visit, staff was great
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    hotel seemed a bit haggered

    staff was wonderful

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Older hotel and bed wasn’t very comfortable

    Location to restaurants

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Seems overpriced for the condition of the room and the lack of amenities.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 3 nights

    Some of the staff was very friendly and others were aloof and not friendly. We were disappointed in the Social Hour they provide. We were there three nights and went to all three of the Social Hours. They had limited hard liquor, no light beer, ran out of the one beer they had, and had diet pop only the first night and then none after that. The bar person the first two nights was not friendly to us. We were unsure as to why the beer and diet pop were not restocked when they ran out. We had been to Embassy Suites years ago and remember the Social Hours being very nice. This one was definitely lacking. Also, we only got food one night because we were there when the Social Hour started. The other two nights the food was gone when we arrived about an hour after the Social Hour began. The room we had was very rough. The carpet was ripped and there was a large divot in the carpet by the table. The furniture was also very old. The exterior and lobby area of the Hotel is very nice but our room was not.

    Breakfast was excellent. Lots of variety and tasty. Some of the staff was very friendly and others were aloof and not friendly. The location was also excellent. We were allowed a late checkout which was very helpful.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    7.0
    Overall, our experience was a pleasant stay due to the staff.
    • Leisure trip
    • Group
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Some parts of the hotel were dated and needed some refreshment. The furniture in the rooms were worn, the bathroom fixtures were worn and needed some maintenance. I did not find the sofa or bed very comfortable. Also the street our room overlooked was VERY NOISY. It apparently served as a maintenance/delivery site for 2 hotels and we were woken up both nights very early with the sounds of trucks and general commotion. (once at about 2 am and another about 4 am).

    The staff were exceptional!! From the front desk to the breakfast staff. Everyone was very friendly and helpful. The room was clean and stocked upon our arrival and the daily housekeeping was great. Could not beat the location.

    Stayed in November 2023

  • Reviewed: October 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Valet parking

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Good location. Facilities a little tired.
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Provide key access on side doors.

    Breakfast

    Stayed in September 2023

  • Reviewed: September 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Needs updating. Carpet did not seem very clean. Toilet was wobbly

    Staff were great, breakfast OK.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    6.0
    Great location in Charleston.
    • Leisure trip
    • Family with young children
    • Two Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are very dated. Some of the furniture definitely needs replaced.

    The hotel’s location was great. The staff was very helpful. Michelle in particular was fantastic. The breakfast and manager’s cocktail hour was excellent.

    Stayed in August 2023

  • Reviewed: September 11, 2023

    7.0
    Decent experience not really anything bad but if you pay anything after certain amount you expect ac
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms

    Breakfast was good and staff were very helpful and took care the maintenance issue but rooms were old and bathrooms were not upto the expectations

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Location and room size are great but the interior looks outdated.
    • Leisure trip
    • Solo traveler
    • Queen Room with Study - Non-Smoking
    • Stayed 2 nights

    The hotel is old and could use some updating.

    The breakfast was wonderful. The cooks preparing the made-to-order eggs were very pleasant and efficient. The bedroom was charming and the suite was very spacious. I loved the brick wall. The location can't be beat!

    Stayed in June 2023

  • Reviewed: August 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights

    Coffee avaible during day would be good.....as in other hotels

    Stayed in August 2023

  • Reviewed: July 23, 2023

    6.0
    Could be a wonderful hotel if they could update the air system
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air in room did not work at all.

    Staff was friendly

    Stayed in July 2023

  • Reviewed: July 23, 2023

    6.0
    It was decent.
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There is a $35 a day fee for valet parking, which wasn’t disclosed upon reservation.

    The location was close to many restaurants.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    very nice
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night

    n/a

    Room was very clean

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Great location and friendly staff.
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not so good: Quite dated / in need of a refurbishment. The room felt moist.

    Good: Location in Historic District. History of the building itself. Breakfast. Courteous friendly staff.

    Stayed in July 2023

Showing 1 - 25

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