The parking was a little wonky since they were sharing a lot with 2 other hotels, but it was safe!

This was a wonderful hotel!! It was a very spacious clean room, great safe location, the breakfast was awesome, and the staff were very friendly! I will definitely stay at this hotel again if we go to the Charlotte area!!!

Stayed in May 2024

I was satisfied overall.

Break fast and Location was great!

Stayed in April 2024

The “social hour” could have included more options such as mints, nuts, fruits and water/ soft drinks.

It’s away from the city but with lots of restaurants and amenities nearby. Very “family friendly “; great breakfast options!

Stayed in April 2024

View from the room we stayed in was of numerous air units.

Hotel looked and smelled clean. Great breakfast. Friendly staff.

Stayed in April 2024

Nothing

Location and the staff

Stayed in April 2024

Our ac and/or just the fan would not stay on. I use the fan for noise because there were tons of people there with kids, and unfortunately, our room was right above and facing lobby/bar/pool, and it was very loud. Maintenance came up and said that in order for the fan to run all night, I had to keep ac on 67. The room was way too quiet once everybody left the lobby (except for kids running and yelling up and down our hallway). They had enough cover, but I've stayed in many hotels MUCH cheaper that the regular fan would run all night NO problem without having to leave the ac on. The pillows on the bed are very soft, so if you like them firm like I do, bring your own. There were no luggage carts available due to what seemed like people keeping them on their floors, so toting everything up was a pain. I wanted to enjoy the pool/hot tub/weight room, but there were way too many kids in all 3, and they were extremely loud. You get a complementary drink at certain hours. I don't like wine or beer, so we opted for a mixed drink. My friend from Germany could not drink either because the mixture was not right. The bartender lady put way too much alcohol and very little juice in both drinks. I drank my friends drink, but mine tasted more like straight-up liquor than a mixed drink.

Bed was comfortable. Nice big breakfast buffet of choices (was VERY busy and crowded, tho). Property is huge. It's in a very quiet location, yet near most anything I wanted to see. They had really nice sitting areas outside with a fireplace, but the weather was not good enough to enjoy this.

Stayed in April 2024

How the mobile key didn't work.

The happy hour cocktails and snacks. This provides a very warm social vibe.

Stayed in March 2024

Can't think of anything

Roomy, rooms, comfortable beds. Staff excellent, best location. Wonderful breakfast. Nice touch with the manager reception.

Stayed in April 2024

A lot of places closed pretty early

The reception & location

Stayed in April 2024

Breakfast and the room size

Stayed in April 2024

How tight parking was. It should be expanded

Everything

Stayed in April 2024

Everything

Stayed in April 2024

The room was very clean and spacious

Stayed in April 2024

This is my go-to when in charlotte.

Stayed in January 2024

Parking in the rain was a nightmare. A lot of people did not park correctly; they were over the line preventing others from being able to park. The banquet entrance area is not covered.

The room was very spacious, clean, & very comfortable. The breakfast was delicious and well organized. The evening reception was very relaxing with a enjoyable atmosphere. I really enjoyed my weekend stay!

Stayed in March 2024

The pool was small

Clean, the breakfast buffet was excellent, the staff was delightful

Stayed in March 2024

The seat on the commode was broken in our room

The room was very comfortable. The facility was in a great location.

Stayed in March 2024

When the kids came Nobody was watching them It became super noisy Slamming doors Hollowing Trash everywhere! Weekdays are so much better for me because Friday and Saturday was a bit too much for me.

Very clean It smelled amazing! Food was delicious Beautiful Location Peaceful !!!

Stayed in March 2024

The manager did a poor job with check in at appropriate time. She stated she would help to get me in a room but then forgot about me and just left as it was time for her to get off. I waited until 4:30p to clock in which was a horrible experience with accommodating with check in. Driving all the way from Florida I was extremely tired and could not check in.

Clean rooms with great breakfast included

Stayed in March 2024

Breakfast needs to include turkey options. Not everyone eats pork. Patio furniture was very dirty. Hallway carpet leading to room was dirty.

Staff was very nice 😊. Location was excellent! Overall building layout was different but nice 👍🏾

Stayed in March 2024

The parking is free but the lot is shared with at least 2 other hotels. One night after going out, we had to park about 1 block from the hotel on the street because the parking lot was full. Pool was kind of small

The hotel was nice. Beds were comfortable, room was good size and comfortable. Shower was hot. Hotel offers a good selection for breakfast and a great happy hour. We ordered room service and the food was good (hot and seasoned well). The area is a little on the outskirts of downtown Charlotte (about 10-15 minutes depending on traffic).

Stayed in March 2024

Nothing

Everything! Outstanding Breakfast!

Stayed in March 2024

Everything was great .

Stayed in March 2024

N/A

Try clean, and modern

Stayed in March 2024