1917 Ayrsley Town Boulevard, Charlotte, NC 28273, United States of America
#43 of 185 hotels in Charlotte
Guests' ChoiceBased on 504 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.0
Value for money
8.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Christie
United States of AmericaParking is a bit frustrating
The area
Stayed in June 2024
Reviewed: May 27, 2024
Avi
United States of AmericaI don't have anything to say that I did not like
Room was clean and comfy. Love the happy hour set up. The breakfast was delicious.
Stayed in May 2024
Reviewed: May 21, 2024
Stephanie
United States of AmericaMy shower had a small leak.
Location, breakfast, staff
Stayed in May 2024
Reviewed: May 13, 2024
Morella
United States of AmericaThe parking was a little wonky since they were sharing a lot with 2 other hotels, but it was safe!
This was a wonderful hotel!! It was a very spacious clean room, great safe location, the breakfast was awesome, and the staff were very friendly! I will definitely stay at this hotel again if we go to the Charlotte area!!!
Stayed in May 2024
Reviewed: May 6, 2024
Sidi
United States of AmericaI was satisfied overall.
Break fast and Location was great!
Stayed in April 2024
Reviewed: May 3, 2024
Sullivan
United States of AmericaThe “social hour” could have included more options such as mints, nuts, fruits and water/ soft drinks.
It’s away from the city but with lots of restaurants and amenities nearby. Very “family friendly “; great breakfast options!
Stayed in April 2024
Reviewed: April 30, 2024
Hope
United States of AmericaView from the room we stayed in was of numerous air units.
Hotel looked and smelled clean. Great breakfast. Friendly staff.
Stayed in April 2024
Reviewed: April 24, 2024
Catalano
United States of AmericaNothing
Location and the staff
Stayed in April 2024
Reviewed: April 23, 2024
Donna
United States of AmericaOur ac and/or just the fan would not stay on. I use the fan for noise because there were tons of people there with kids, and unfortunately, our room was right above and facing lobby/bar/pool, and it was very loud. Maintenance came up and said that in order for the fan to run all night, I had to keep ac on 67. The room was way too quiet once everybody left the lobby (except for kids running and yelling up and down our hallway). They had enough cover, but I've stayed in many hotels MUCH cheaper that the regular fan would run all night NO problem without having to leave the ac on. The pillows on the bed are very soft, so if you like them firm like I do, bring your own. There were no luggage carts available due to what seemed like people keeping them on their floors, so toting everything up was a pain. I wanted to enjoy the pool/hot tub/weight room, but there were way too many kids in all 3, and they were extremely loud. You get a complementary drink at certain hours. I don't like wine or beer, so we opted for a mixed drink. My friend from Germany could not drink either because the mixture was not right. The bartender lady put way too much alcohol and very little juice in both drinks. I drank my friends drink, but mine tasted more like straight-up liquor than a mixed drink.
Bed was comfortable. Nice big breakfast buffet of choices (was VERY busy and crowded, tho). Property is huge. It's in a very quiet location, yet near most anything I wanted to see. They had really nice sitting areas outside with a fireplace, but the weather was not good enough to enjoy this.
Stayed in April 2024
Reviewed: April 20, 2024
Brent
United States of AmericaHow the mobile key didn't work.
The happy hour cocktails and snacks. This provides a very warm social vibe.
Stayed in March 2024
Reviewed: April 20, 2024
Bettie
United States of AmericaCan't think of anything
Roomy, rooms, comfortable beds. Staff excellent, best location. Wonderful breakfast. Nice touch with the manager reception.
Stayed in April 2024
Reviewed: April 18, 2024
Denorris
United States of AmericaA lot of places closed pretty early
The reception & location
Stayed in April 2024
Reviewed: April 16, 2024
Smalls
United States of AmericaBreakfast and the room size
Stayed in April 2024
Reviewed: April 15, 2024
Latonya
United States of AmericaHow tight parking was. It should be expanded
Everything
Stayed in April 2024
Reviewed: April 11, 2024
Soncheray
United States of AmericaEverything
Stayed in April 2024
Reviewed: April 3, 2024
Joi
United States of AmericaThe room was very clean and spacious
Stayed in April 2024
Reviewed: April 2, 2024
Bryan
United States of AmericaThis is my go-to when in charlotte.
Stayed in January 2024
Reviewed: March 27, 2024
Mosley
United States of AmericaParking in the rain was a nightmare. A lot of people did not park correctly; they were over the line preventing others from being able to park. The banquet entrance area is not covered.
The room was very spacious, clean, & very comfortable. The breakfast was delicious and well organized. The evening reception was very relaxing with a enjoyable atmosphere. I really enjoyed my weekend stay!
Stayed in March 2024
Reviewed: March 26, 2024
Erin
United States of AmericaThe pool was small
Clean, the breakfast buffet was excellent, the staff was delightful
Stayed in March 2024
Reviewed: March 25, 2024
Denise
United States of AmericaThe seat on the commode was broken in our room
The room was very comfortable. The facility was in a great location.
Stayed in March 2024
Reviewed: March 25, 2024
Jacqueline
United States of AmericaWhen the kids came Nobody was watching them It became super noisy Slamming doors Hollowing Trash everywhere! Weekdays are so much better for me because Friday and Saturday was a bit too much for me.
Very clean It smelled amazing! Food was delicious Beautiful Location Peaceful !!!
Stayed in March 2024
Reviewed: March 20, 2024
Tanisha
United States of AmericaThe manager did a poor job with check in at appropriate time. She stated she would help to get me in a room but then forgot about me and just left as it was time for her to get off. I waited until 4:30p to clock in which was a horrible experience with accommodating with check in. Driving all the way from Florida I was extremely tired and could not check in.
Clean rooms with great breakfast included
Stayed in March 2024
Reviewed: March 18, 2024
Mark
United States of AmericaBreakfast needs to include turkey options. Not everyone eats pork. Patio furniture was very dirty. Hallway carpet leading to room was dirty.
Staff was very nice 😊. Location was excellent! Overall building layout was different but nice 👍🏾
Stayed in March 2024
Reviewed: March 18, 2024
Verlandra
United States of AmericaThe parking is free but the lot is shared with at least 2 other hotels. One night after going out, we had to park about 1 block from the hotel on the street because the parking lot was full. Pool was kind of small
The hotel was nice. Beds were comfortable, room was good size and comfortable. Shower was hot. Hotel offers a good selection for breakfast and a great happy hour. We ordered room service and the food was good (hot and seasoned well). The area is a little on the outskirts of downtown Charlotte (about 10-15 minutes depending on traffic).
Stayed in March 2024
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