Reviews of Embassy Suites by Hilton Chicago North Shore Deerfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1445 Lake Cook Road, Deerfield, IL 60015, United States of America
#2 of 6 hotels in Deerfield
Guests' ChoiceReview Score
Based on 615 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
8.6
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Facilities
8.7
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Staff
9.0
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Value for money
8.6
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Reviewed: May 9, 2024
Michael
United States of America22 Reviews2 helpful votes10“Excellent value”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
In the evening it can get a little noisy with people in the bar area
Large clean rooms and perfect location
Stayed in May 2024
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Reviewed: April 30, 2024
Beth
United States of America2 Reviews9.0“Very pleasant stay!”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Entrance road needs resurfaced, lots of potholes. And it was fairly noisy due to a couple of bus loads of teens/students.
The suite was spacious and clean and very attractive. Lots of thoughtful details including coffee selections and numerous charging ports. Bed was very big and extremely comfortable.
Stayed in April 2024
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Reviewed: April 29, 2024
Arnav
United States of America39 Reviews4 helpful votes9.0“Staycation worthy”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The amenities, the breakfast, especially the omelette bar, evening snacks,loyalty programs, location.
Stayed in April 2024
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Reviewed: April 26, 2024
Washington
United States of America4 Reviews9.0“We really enjoyed our stay. Will be back soon”- • Business trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great 👍🏽
Stayed in April 2024
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Reviewed: April 15, 2024
Kendall
United States of America2 Reviews9.0“It was great overall!”- • Couple
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Closet was hard to open and tub seemed like it could’ve been cleaned better.
Room was spacious.
Stayed in April 2024
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Reviewed: April 13, 2024
Shana
United States of America18 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room was definitely not stocked for a family of four. We had two washcloths and two big towels. The bodywash was also enough for one person. It was empty. Since we stayed one night, we just used the hand soap bar for the rest of our showers. The pool and hot tub were packed. We still went down, but there were a lot of people. The room took forever to get cool. It didn't seem like the thermostat was working properly.
My family and I stayed here for a night, and we loved the omelet bar and breakfast. We missed the timing for the free drink, and the bartender wouldn't let us use our coupon, but it would have been a nice touch. The bed was comfortable, and we loved the size of the room. The water pressure was great. It was a quiet night, and we all slept well.
Stayed in April 2024
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Reviewed: April 10, 2024
Heather
United States of America8 Reviews10Exceptional- • Leisure trip
- • Couple
- • Premium King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. We really enjoyed our stay.
The breakfast here is amazing! They even have an omelet bar. We also ordered room service, and that was exceptional as well. The room was beautiful and the bed was very comfortable.
Stayed in March 2024
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Reviewed: April 9, 2024
Michael
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Premium King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We were unable to use the pool at all or jacuzzi and that's what we came most for. It was so crowded and REALLY dirty water.
Clean, beautiful property!
Stayed in March 2024
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Reviewed: April 8, 2024
Erin
United States of America22 Reviews2 helpful votes7.0“Beautiful hotel and good stay”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
This visit there were noisy teenage parties and numerous rowdy kids taking over the pool area. Could not enjoy the pool or jacuzzi with the amount of kids and noise.
We've stayed here several times and it has always been clean, comfortable and staff friendly. I especially like the welcome reception and restaurant. The breakfast buffet is the best I've ever seen.
Stayed in February 2024
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Reviewed: April 2, 2024
Cassandra
United States of America5 Reviews9.0“Great stay will be back.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms are a little outdated
The many amenities and the complimentary drink
Stayed in March 2024
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Reviewed: March 30, 2024
Josefina
United States of America2 Reviews1 helpful vote8.0“I’ve always came to this location on numerous occasions and that’s why I always chose this location for my kids because”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Receive a lot of racism from other customers that didn’t have kids
It was clean and kids friendly with other kids and parents but the ones that didn’t have kids seem bothered
Stayed in March 2024
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Reviewed: March 27, 2024
Arnav
United States of America39 Reviews4 helpful votes9.0“Great stay near Chicago yet away from the bustle”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We stayed in a suite for 2 days. After the first day there was no refill for the coffee, coffee creamer, coffee cups, sugar etc. so even though we wanted to have coffee , we couldn't on the 2nd day of our stay. That wasn't cool at all.
The location, the amenities especially the breakfast and on the house snacks in the evening. The breakfast was really good. The separate live counter for omelette is the star attraction. You can get a huge variety of omelettes from that counter, fresh, as many times you want.
Stayed in March 2024
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Reviewed: March 25, 2024
Israel
United States of America47 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The property is aged. The mattress was very uncomfortable.
The room where of good size
Stayed in March 2024
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Reviewed: March 11, 2024
Salwa
United States of America1 review8.0“Our stay: Yay & Nay”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There were 2 situation that made our stay not so fun:- 1. Our rooms thermostat never worked. The temperature wasn't going down and was at 77-78° the entire first day. That got fixed the night before we were checking out. Thanks to Nicole helping again on getting the engineering team fox this. 2. There was a sudden Fire alarm while my baby and husband were sleeping in the room and I was having breakfast downstairs. This literally ruined our morning experience as my daughter got super scared and my husband and I were veryVERY panicked and scared. Not the best thing to expect on your holiday. However, we went out and stayed in our car for about 45 mins to an hour and it all got sortrd by then.
I had mentioned before chekcing in that this is a special surprise trip for my husband and I'd love to make him feel even more special if there was a note that could be put in the room before we checked in. That request wasn't fulfilled however, when Nicole reached out check about our stay I bought this up and she was lind enough to arrange it on our day1 when we returned back to the hotel after a long day of having fun around the city. She was kind enough to keep some goodies and a note by me printed and put on the table. That made our stay 10x times more special. So Special thanks and kudos to Amazing Nicole💕
Stayed in March 2024
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Reviewed: March 8, 2024
Xin
United States of America7 Reviews10“Great time, definitely I will consider book this hotel again next time.”- • Leisure trip
- • Group
- • King Suite - Non-Smoking
- • Stayed 2 nights
The breakfast at hotel was great, good variety of choice, hot, cold, juice, coffee etc. Due to time, we didn't use the customized omelet, great service! Free drink at evening reception every day is a plus.
Stayed in February 2024
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Reviewed: March 8, 2024
Ziyi
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Shampoo was out , it was too late to ask for refill .. I requested the refill next day.
Front desk lady was very helpful!
Stayed in March 2024
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Reviewed: March 7, 2024
Kimberly
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
I didnt get a chance to try the breakfast.
Stayed in March 2024
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Reviewed: February 26, 2024
Jonas
Lithuania44 Reviews10 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • King Suite - Non-Smoking
- • Stayed 1 night
During weekend hotel was full of running and screaming kids till 11PM.
Spacious and comfortable room, great breakfast selection with cooked eggs and fresh fruits. It was a nice find.
Stayed in February 2024
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Reviewed: February 19, 2024
Xin
United States of America7 Reviews9.0“Great stay overall, very clean, nice staff, great breakfast, perfect location.”- • Leisure trip
- • Travelers with friends
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The air is a bit stiff inside of the property.
Great place to stay. Very nice breakfast.
Stayed in February 2024
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Reviewed: February 10, 2024
Vickie
United States of America10 Reviews9.0“Love the stay. I will stay here again.”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Very convenient to everything northern suburbs, and breakfast fantastic.
Stayed in February 2024
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Reviewed: February 5, 2024
Xia
United States of America28 Reviews4 helpful votes9.0“Nice and roomy but noisy and could use some good deep cleaning.”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The place has so much potential and the layout is gorgeous but it’s not as clean as I thought it would be for what I have known Embassy Suites to be in.
The room was spacious with plenty of space for our family of four.
Stayed in February 2024
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Reviewed: February 1, 2024
Robert
United States of America3 Reviews9.0“A”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Elevators cumbersome, public restroom hard to find
Clean & comfortable, staff was great!
Stayed in January 2024
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Reviewed: January 29, 2024
Annikki
United States of America2 Reviews10“Exceptional”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Parking lot is a little bumpy
Very clean
Stayed in January 2024
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Reviewed: December 31, 2023
Enoch
United States of America13 Reviews10“We had a wonderful stay”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We liked it all
Everything
Stayed in December 2023
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