Reviews of Embassy Suites by Hilton Chicago North Shore Deerfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1445 Lake Cook Road, Deerfield, IL 60015, United States of America
#2 of 6 hotels in Deerfield
Guests' ChoiceReview Score
Based on 629 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.8
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Location
8.6
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Facilities
8.7
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Staff
9.0
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Value for money
8.7
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Reviewed: May 28, 2024
Julie
United States of America7 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Love the complimentary breakfast, especially the omelet station and banana bread!
Stayed in May 2024
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Reviewed: May 28, 2024
Yasser
United States of America2 Reviews8.0“Good value for money”- • Leisure trip
- • Family with young children
- • King Room - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not updated on the inside
Room set up, i like the 2 rooms 2 tv idea
Stayed in May 2024
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Reviewed: May 27, 2024
Toni
United States of America2 Reviews10“Perfect”- • Leisure trip
- • Family with young children
- • King Room - Mobility Access/Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Breakfast & room & friendly staff
Stayed in May 2024
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Reviewed: May 27, 2024
Bruce
United States of America4 Reviews8.0“Good value for the money on a whole.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 4 nights
Of the 4 nights, I only got my room cleaned once. I even requested it to be cleaned at the front desk as well as to the housekeeper and still did not have service.
Nic e size rooms and very adequate breakfast.
Stayed in May 2024
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Reviewed: May 23, 2024
Dee
United States of America10 Reviews1 helpful vote8.0“A home away from home. Perfect!”- • Leisure trip
- • Family with young children
- • Two Bedroom - Two Bath Conference Suite
- • Stayed 2 nights
- • Submitted from a mobile device
It’s was spacious clean and I felt safe. I will be using the hotel again. And would recommend it to friends
Stayed in May 2024
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Reviewed: May 23, 2024
George
United States of America9 Reviews10“Great room in a great location.”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful spacious rooms, and a great internal atrium. Breakfast was excellent, and Isabel greets you with an tasty omelette. Staff, including Natasha were very welcoming.
Stayed in May 2024
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Reviewed: May 23, 2024
Linda
Latvia10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
All was wery good:)
Stayed in May 2024
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Reviewed: May 20, 2024
Tiffany
United States of America1 review8.0“Overall great trip!”- • Leisure trip
- • Family with young children
- • Premium King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I did not like that there were so many people in the pool so we could not stay there long. The AC was not working but they sent a guy to fix it right away.
I liked the room sizes and the variety of the breakfast options.
Stayed in May 2024
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Reviewed: May 19, 2024
Pat
United States of America10 Reviews10“Great experience and wonderful breakfast. We missed the evening reception which we really hated!”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
A little out of the way.
Great value for all the extras that you get at Embassy Suites!
Stayed in May 2024
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Reviewed: May 17, 2024
Kelly
United States of America1 review8.0“Good value, comfortable rooms”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Spiders
Two room suites, good breakfast
Stayed in May 2024
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Reviewed: May 9, 2024
Michael
United States of America22 Reviews2 helpful votes10“Excellent value”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
In the evening it can get a little noisy with people in the bar area
Large clean rooms and perfect location
Stayed in May 2024
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Reviewed: April 30, 2024
Beth
United States of America2 Reviews9.0“Very pleasant stay!”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Entrance road needs resurfaced, lots of potholes. And it was fairly noisy due to a couple of bus loads of teens/students.
The suite was spacious and clean and very attractive. Lots of thoughtful details including coffee selections and numerous charging ports. Bed was very big and extremely comfortable.
Stayed in April 2024
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Reviewed: April 29, 2024
Arnav
United States of America40 Reviews4 helpful votes9.0“Staycation worthy”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The amenities, the breakfast, especially the omelette bar, evening snacks,loyalty programs, location.
Stayed in April 2024
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Reviewed: April 26, 2024
Washington
United States of America4 Reviews9.0“We really enjoyed our stay. Will be back soon”- • Business trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great 👍🏽
Stayed in April 2024
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Reviewed: April 15, 2024
Kendall
United States of America2 Reviews9.0“It was great overall!”- • Couple
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Closet was hard to open and tub seemed like it could’ve been cleaned better.
Room was spacious.
Stayed in April 2024
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Reviewed: April 13, 2024
Shana
United States of America17 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room was definitely not stocked for a family of four. We had two washcloths and two big towels. The bodywash was also enough for one person. It was empty. Since we stayed one night, we just used the hand soap bar for the rest of our showers. The pool and hot tub were packed. We still went down, but there were a lot of people. The room took forever to get cool. It didn't seem like the thermostat was working properly.
My family and I stayed here for a night, and we loved the omelet bar and breakfast. We missed the timing for the free drink, and the bartender wouldn't let us use our coupon, but it would have been a nice touch. The bed was comfortable, and we loved the size of the room. The water pressure was great. It was a quiet night, and we all slept well.
Stayed in April 2024
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Reviewed: April 10, 2024
Heather
United States of America8 Reviews10Exceptional- • Leisure trip
- • Couple
- • Premium King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. We really enjoyed our stay.
The breakfast here is amazing! They even have an omelet bar. We also ordered room service, and that was exceptional as well. The room was beautiful and the bed was very comfortable.
Stayed in March 2024
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Reviewed: April 9, 2024
Michael
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Premium King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We were unable to use the pool at all or jacuzzi and that's what we came most for. It was so crowded and REALLY dirty water.
Clean, beautiful property!
Stayed in March 2024
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Reviewed: April 8, 2024
Erin
United States of America23 Reviews2 helpful votes7.0“Beautiful hotel and good stay”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
This visit there were noisy teenage parties and numerous rowdy kids taking over the pool area. Could not enjoy the pool or jacuzzi with the amount of kids and noise.
We've stayed here several times and it has always been clean, comfortable and staff friendly. I especially like the welcome reception and restaurant. The breakfast buffet is the best I've ever seen.
Stayed in February 2024
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Reviewed: April 2, 2024
Cassandra
United States of America5 Reviews9.0“Great stay will be back.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms are a little outdated
The many amenities and the complimentary drink
Stayed in March 2024
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Reviewed: March 30, 2024
Josefina
United States of America2 Reviews1 helpful vote8.0“I’ve always came to this location on numerous occasions and that’s why I always chose this location for my kids because”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Receive a lot of racism from other customers that didn’t have kids
It was clean and kids friendly with other kids and parents but the ones that didn’t have kids seem bothered
Stayed in March 2024
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Reviewed: March 27, 2024
Arnav
United States of America40 Reviews4 helpful votes9.0“Great stay near Chicago yet away from the bustle”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We stayed in a suite for 2 days. After the first day there was no refill for the coffee, coffee creamer, coffee cups, sugar etc. so even though we wanted to have coffee , we couldn't on the 2nd day of our stay. That wasn't cool at all.
The location, the amenities especially the breakfast and on the house snacks in the evening. The breakfast was really good. The separate live counter for omelette is the star attraction. You can get a huge variety of omelettes from that counter, fresh, as many times you want.
Stayed in March 2024
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Reviewed: March 25, 2024
Israel
United States of America47 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The property is aged. The mattress was very uncomfortable.
The room where of good size
Stayed in March 2024
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Reviewed: March 11, 2024
Salwa
United States of America1 review8.0“Our stay: Yay & Nay”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There were 2 situation that made our stay not so fun:- 1. Our rooms thermostat never worked. The temperature wasn't going down and was at 77-78° the entire first day. That got fixed the night before we were checking out. Thanks to Nicole helping again on getting the engineering team fox this. 2. There was a sudden Fire alarm while my baby and husband were sleeping in the room and I was having breakfast downstairs. This literally ruined our morning experience as my daughter got super scared and my husband and I were veryVERY panicked and scared. Not the best thing to expect on your holiday. However, we went out and stayed in our car for about 45 mins to an hour and it all got sortrd by then.
I had mentioned before chekcing in that this is a special surprise trip for my husband and I'd love to make him feel even more special if there was a note that could be put in the room before we checked in. That request wasn't fulfilled however, when Nicole reached out check about our stay I bought this up and she was lind enough to arrange it on our day1 when we returned back to the hotel after a long day of having fun around the city. She was kind enough to keep some goodies and a note by me printed and put on the table. That made our stay 10x times more special. So Special thanks and kudos to Amazing Nicole💕
Stayed in March 2024
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