1939 North Meacham Road, Schaumburg, IL 60173, United States of America
#11 of 31 hotels in Schaumburg
Guests' ChoiceBased on 250 hotel reviews
8.2Cleanliness
8.6
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 27, 2023
Vashti
United States of AmericaBathroom was a small and dated. Shower made a high pitched sound when hot water was running.
The free breakfast and contactless service.
Stayed in November 2023
Reviewed: September 29, 2023
Jennifer
United States of AmericaThe mattress was sunk in towards the middle.
Stayed in September 2023
Reviewed: August 12, 2023
Brian
United States of AmericaThe pool was not in service. The free drink at the bar was only available when we were not there.
Breakfast was great.
Stayed in July 2023
Reviewed: May 30, 2023
Shaundell
United States of AmericaThe only thing that went wrong is that our check in was delayed. We we arrived to be checked in at 4pm. We did not get inside the room until 4:45pm
Everything was wonderful and we were well taken care of during our stay. Facilities were working well and breakfast was nice every morning
Stayed in May 2023
Reviewed: April 25, 2023
Bradley
United States of AmericaThe pool was Closed, my boys really wanted to swim !!!
Great room and breakfast ..
Stayed in March 2023
Reviewed: April 2, 2023
Ang
United States of Americawe went there to go swimming but the pool was closed. We were all disappointed.
it was clean and the staff was friendly. Great service overall.
Stayed in April 2023
Reviewed: January 9, 2023
Ann
United States of AmericaPool closed
The breakfast was great!
Stayed in January 2023
Reviewed: December 5, 2022
Cheryl
United States of AmericaHow they changed the Manager Special cocktail hour and only had 1 bar tender and how they have hot breakfast for an entire hotel with one chef
The ladies at the front desk so helpful.
Stayed in December 2022
Reviewed: November 28, 2022
Stephani
United States of AmericaNo hot tub and pool in disarray
Stayed in November 2022
Reviewed: September 20, 2022
Jeanne
United States of AmericaChef would not give me a carry out container. I had to get to a conference at a certain time and wanted to take my breakfast to go so I just wrapped it in a bunch of napkins. When I got to my room, the first day, the bath tub was filled with water and then I realized the bathroom hadn't been cleaned.
Breakfast was OK.
Stayed in August 2022
Reviewed: July 15, 2022
Tiffany
United States of AmericaThe hot tub was not in service that was one thing I was looking for was being able to sit down there and soak especially since they didn’t allow children in the pool area after 8 I believe so you had time to relax without slashing and yelling
Overall it was a nice clean hotel the price was excellent especially for an embassy suites
Stayed in June 2022
Reviewed: July 13, 2022
Brown
United States of AmericaCiould have stay open a little longer. Maybe a few extra items to be included.
Breakfast was delicious when I did get up to eat. I do believe I should not have to get a coupon to eat when I stay over 4 days.
Stayed in June 2022
Reviewed: June 27, 2022
Zuri
United States of AmericaThe hot tub was not running.
Leo was awesome. He seems to enjoy cooking and the omelets were fantastic. The potatoes were also good.
Stayed in June 2022
Reviewed: June 20, 2022
Eric
United States of AmericaThe lobby area gets a bit noisy which comes through the room doors and windows. Also didn’t care for the windows by the doors but they look nice from the lobby.
Nice building and the lobby area was comfortable. Rooms are spacious and bed was comfortable as well. Enjoyed being able to crack the outdoor window a bit and letting fresh air in.
Stayed in June 2022
Reviewed: June 18, 2022
Samantha
United States of AmericaThe elevator was unbalanced and often took us to the wrong floors.
The beds were so comfortable and the breakfast was delicious. The staff was so wonderful and nice to work with.
Stayed in May 2022
Reviewed: June 13, 2022
Tabatha
United States of AmericaThe bath tub was clogged
Breakfast and location
Stayed in June 2022
Reviewed: June 11, 2022
Jabrai
United States of America1 bathroom in King Suit
Facilty
Stayed in June 2022
Reviewed: June 6, 2022
Sarah
United States of AmericaOverall I my stay was great. I dont like that pets are now allowed inside of the hotel due to the fact that im allergic. Rooms were clean ,but only issue is when I turned the shower on a big black glob of I dont what came out. Very disgusting.
I like that there were alot of restaurants and stores around.
Stayed in June 2022
Reviewed: March 16, 2022
Kenya
United States of AmericaThere could be more options for television such as Netflix, and more movie channels. The bathroom was too cramped in together..
The room was nicely arranged and the breakfast was wonderful!
Stayed in March 2022
Reviewed: February 27, 2022
Genea
United States of AmericaOne of the front desk workers walked around and knocked on guest doors, stating they were talking too loud. Everyone thought he was a manager. He even screamed at other workers while guest were around.
The breakfast was very delicious and my stay was fine.
Stayed in February 2022
Reviewed: January 24, 2022
Tiara
United States of Americathe water was very cold.
the room was nice looking. nice pool area for the kids
Stayed in January 2022
Reviewed: December 21, 2021
Aisha
United States of Americathe breakfast was really good, the happy hour and that the pool was open until midnight.
Stayed in December 2021
Reviewed: November 16, 2021
Keeshia
United States of AmericaNoisy guests had a party above us all night
Excellent furnishings, very large suite!
Stayed in September 2021
Reviewed: September 19, 2021
Chad
United States of AmericaPool was too crowded.
Size of rooms. Cleanliness of all areas. Happy hour was a nice bonus.
Stayed in September 2021
Kurort Oberwiesenthal, Germany
Rentería, Spain
Bath, UK
Agnone, Italy
Bari, Italy
Štúrovo, Slovakia
Moskovets, Bulgaria
Pingyao, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content