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  5. Reviews of Embassy Suites by Hilton Crystal City National Airport

Reviews of Embassy Suites by Hilton Crystal City National Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1393 South Eads St, Arlington, VA 22202, United States of America

#17 of 103 hotels in Arlington

Guests' Choice

Review Score

Based on 512 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms need to be updated. Shower and toilet

    Great options. Love the Omelet station

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Breakfast was really good. The room was nice and I loved the complementary drinks. All the staff was friendly.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very low toilet seat. And no exhaust fan in the bathroom.

    Excellent breakfast, great suite and excellent location.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    It was OK
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy could hear vacuum running early in the morning stayed on the pull out sofa. We had no blanket for the pull out we asked for one and it was never delivered. Parking was very expensive.

    Room was nice and breakfast was great

    Stayed in March 2024

  • Reviewed: February 9, 2024

    8.0
    Highly recommend
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights

    Accessibility

    Stayed in January 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff. Very meh - not trying to be helpful - never responded to my advance request for a 1H later checkout and then when I asked at the front the guy said only for a charge. I’m a Hilton Honors member & the hotel was far from full. Also, the room is pretty but needs maintenance. The bathroom light goes on and off, etc. also, the cleaning lady walked in on us at 10a. Clearly we were not checked out.

    Location

    Stayed in February 2024

  • Reviewed: January 5, 2024

    7.0
    Me and a girlfriend of mine had a NYE event to attend. The location of our hotel was perfect, distance to the even wasn’
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Upon our arrival the bathroom light kept flickering. After awhile it stayed on. I’m assuming no one has used the room in a very long time.

    The location is great and the room itself was really nice. I liked the size and decor.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    7.0
    Okay hotel
    • Leisure trip
    • Family with young children
    • Double Premium Suite - Mobility/Hearing Accessible/Bath Tub/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Old hotel. Premium room quality was a standard room. Cracked tile, toilet leaked, dirt next to the fridge.

    Nice location

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    A very pleasant stay
    • Business trip
    • Family with young children
    • Double Premium Suite - Mobility/Hearing Accessible/Bath Tub/Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    Would have loved a kids play area to cater to families with young children.

    The location was ideal and the service and overall amenities were very good.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Tub - Mobility/Hearing Accessible/Non-Smoking
    • Stayed 2 nights

    Could be better with more natural light

    Nice location and amazing breakfast!!!

    Stayed in November 2023

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was outdated, garage

    Staff, room, comfortable, breakfast

    Stayed in November 2023

  • Reviewed: December 14, 2023

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Executive King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We had four adults in one room, and the pullout sofa was not comfortable.

    Excellent location and very good breakfast. Happy hours of bonus.

    Stayed in December 2023

  • Reviewed: November 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Premium Suite - Mobility/Hearing Accessible/Bath Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room configuration and size, kitchenette, breakfast was awesome, pool, basically everything!!

    Stayed in September 2023

  • Reviewed: November 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Heat was not working correctly.

    Nice area and clean

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    Overall it was a good stay!
    • Leisure trip
    • Couple
    • King Suite with Tub - Mobility/Hearing Accessible/Non-Smoking
    • Stayed 2 nights

    The smell of the room was an old smell and the bed wasnt as comfortables as others embassies..

    Our stay was great. Ive slept in better beds when staying at the embassy. Everything else was great!

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    The price for parkingg was RIDICULOUS! $44/night. Horrible!!

    The room was comfortable and the evening reception was nice.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    Could be great but misses mark....
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner was very pricey and nothing was particularly good. Five people and no one liked or finished dinner which cost >$100.00 Also no airport shuttle availability until 5:45am and boarding is not guaranteed as it is shared shuttle with Double Tree. Caused last minute scramble and walk to metro. First train there is 5:30am although metro opens at 5am.

    Some things were great like the waiter staff. Facility is quiet and clean but frustrating. Early check in is available, when possible, but charge is additional $45.00 Ouch!

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Great Stay, 4.5/5 Stars
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We did not like the hole in the carpet near the mirror outside the bathroom and that the shower head does not have great water pressure and is not detachable.

    We really enjoyed the comfortable bed, the amount of space and seating, the 7 - 10 AM breakfast, the view from our room, the lighting in the bathroom, and the area it is in.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    9.0
    Top
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite with Washington Monument View
    • Stayed 2 nights
    • Submitted from a mobile device

    Specious room and very comfy bed

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite with Tub - Mobility/Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Free drinks and nibbles at 5pm everyday

    Stayed in September 2023

  • Reviewed: August 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Tub - Mobility/Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    cannot commect to the wifi during our stay. tried calling fromt desk but not answer.

    proximity to DC

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    We were there for a Memorial Service in Arlington
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    The bathrooms could have been a bit cleaner

    Food was great!

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I always come to this hotel and the experience is always great but this time there were a lot of kids teenagers ect. Running up and down the hallways which is usually not allowed especially after 10pm. By no means do I hold the staff of this hotel responsible but I do think that they should hold those guest parents responsible and have a discipline policy that every guest should be held to.

    Everything except what I put in the what I didn't like section

    Stayed in August 2023

  • Reviewed: August 19, 2023

    9.0
    Great stay.
    • Leisure trip
    • Family with young children
    • Double Suite - Disability Access/Non-Smoking
    • Stayed 3 nights

    I guess because our unit was handicapped equipped the barn like door to the bathroom did not close properly. We were able to hold it closed with a towel. Fortunately, due to the design of the large room it only opened to a hallway across from the closet. There was a small gym but no pool, also a bit of construction going on during our stay but that means it will only be getting better.

    Breakfast was outstanding. Made to order omelets and many excellent choices. Also given tickets for free happy hour in the evening. The room was large and comfortable. The bathroom had double showerheads that provided good pressure and hot water. Also included nice shampoo, conditioner and body gel on the wall in the shower. Loved that there was an airport shuttle. Location was great, just down the street from a Whole Foods and other cute shops, including a donut place and a place that sells smoothies and bowls. Try a PB&J bowl with acai and blueberries. The staff at Embassy Suites were all wonderful and helpful, especially liked our happy hour bartender, Sophie. Thanks. They also had a service to hold our luggage because our flight was delayed. We could have still caught the shuttle back to the airport up until midnight.

    Stayed in August 2023

Showing 1 - 25

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