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  5. Reviews of Embassy Suites by Hilton Detroit Troy Auburn Hills

Reviews of Embassy Suites by Hilton Detroit Troy Auburn Hills This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

850 Tower Drive, Troy, MI 48098, United States of America

#7 of 15 hotels in Troy

Guests' Choice

Review Score

Based on 318 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fold out bed needed top sheet and more pillows. Could also used a blanket.

    Clean and the breakfast bar was well stocked.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Like most hotels in the area, this one is in need of significant investment around fit and finish issues. The property could be considerably brightened with a new code of internal paint and attention to problem areas such as door jambs, fixtures, no

    It's really an 8.5 as opposed to an 8.0 The staff are great and the rooms are very quiet.

    Stayed in April 2024

  • Reviewed: December 21, 2023

    9.0
    We will be back
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee wasn't the best

    Great breakfast, good location

    Stayed in December 2023

  • Reviewed: December 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No drinking water is provided inside the hotel room.

    Breakfast is amazing. Variety of items.

    Stayed in December 2023

  • Reviewed: November 5, 2023

    8.0
    Good hotel
    • Leisure trip
    • Group
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price is a bit high for where It’s located

    Breakfast was great

    Stayed in November 2023

  • Reviewed: November 2, 2023

    9.0
    Nice enough room. Food was good. Omelette maker and Golom at bar are both outstanding employees
    • Leisure trip
    • Group
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness in common areas. Elevators and lobby had same trash items on floors throughout entire stay

    Breakfast was great. Bar and bartender were great

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    All things considered, we would stay at the Embassy Suites again.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    The only problem with the room/hotel was that we were on the 3rd floor and it took forever for us to get hot water in the shower and sink. We "wasted" a lot of water just letting it run until it got warm. We never really got hot water, but it was warm enough to take a shower. the water ran for more than 5 minutes before we got warm water. That situation needs to be corrected. Water is too precious to waste.

    the location of the property was perfect. It was easy to find. It was only 2 blocks from the medical facility we had an appointment at. the room was clean, spacious and comfortable. We enjoyed the reception in the evening and the made to order breakfast the next morning. Although it was close to the interstate, the room was quiet.

    Stayed in October 2023

  • Reviewed: July 15, 2023

    7.0
    Good
    • Business trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was dirty

    Breakfast and happy hour

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    My stay at the embassy suites in Troy Michigan was great and I would definitely go back there again.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The person that checked us in could have been a little friendlier. Maybe even smiled as he was greeting us.

    The breakfast location was great because it was right in the center of the first floor. The food was excellent and the staff was very accommodating.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    9.0
    The hotel is worth trying. Very besutiful
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The supply for 5 of us was small and when I complained iy as fixed, every other thing was okay

    I love the building. I love the staff especially the lady who checked us in the night we came, very professional and friendly, another aspect I love about the hotel is the breakfast area and the chef that was on shift on Tuesday morning , very professional and he knows his job.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    9.0
    it was great!
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the space in the rooms and it was separate from living area

    Stayed in June 2023

  • Reviewed: June 16, 2023

    8.0
    Enjoyable experience, kids loved the hotel design!
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    Breakfast food was tasty but some of the hot food was barely warm when taken from the trays. We had beakfast about 8am. Limited choice of beer on tap, but it was free, so no real complaints!

    Breakfast choice good. Pool good, clean, plenty of towels. Room clean, spacious, and comfortable for me and 2 kids.

    Stayed in June 2023

  • Reviewed: April 29, 2023

    8.0
    overall not a bad stay
    • Business trip
    • Group
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No where to really just sit outside other than a small area by the pool.

    Good breakfast, drinks, quiet inside suite.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    7.0
    Okay but expensive for pool being closed
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    Swimming pool closed, very disappointed kids

    Breakfast was good, location good,

    Stayed in March 2023

  • Reviewed: April 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was closed

    The breakfast is good and I love that they change it up.

    Stayed in April 2023

  • Reviewed: March 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location, breakfast, size of room.

    Stayed in February 2023

  • Reviewed: March 17, 2023

    8.0
    New, clean and confortable room!
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights

    The fitness room could have more equipments. The pool maintanance took so long that we could not use it.

    Great Breakfast!!!!

    Stayed in March 2023

  • Reviewed: March 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Premium King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk was VERY rude during night shift. Acted bothered anytime you had a question or asked for anything. Same with the "security." Paid for a premium room with snacks provided, nothing like the details said it would be. 2 chips was all that was there. What did I spend extra money for? App also states made to order room service for breakfast, it's buffet style which is no biggie but booking.com shouldn't falsely advertise for your establishment. Do not put anything in their safe it will lock you out when you try to open it and they have no one there to help reset it until what they tell you is 7am but they won't show up until whenever they stroll into work after 8am, so we woke up for no reason because we were told he would be right up at 7.

    Restaurant was awesome. Bar tender was awesome! Destiny was super enjoyable to speak to! Very easy check in.

    Stayed in March 2023

  • Reviewed: March 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot tub

    Happy hour and great breakfast

    Stayed in March 2023

  • Reviewed: February 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They never came and clean the room

    The bed lol

    Stayed in February 2023

  • Reviewed: February 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot tub

    I love the hot breakfast. The omelet station is my fav. I love the free drinks during Happy hour. Clean facility

    Stayed in February 2023

  • Reviewed: February 14, 2023

    9.0
    Nice!
    • Leisure trip
    • Couple
    • Executive King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything.

    The breakfast was good. The location is excellent it’s literally right by the mall and various restaurants.

    Stayed in February 2023

  • Reviewed: February 9, 2023

    8.0
    Overall good
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise

    I didn’t take advantage of the food

    Stayed in February 2023

  • Reviewed: November 26, 2022

    9.0
    Thanks for the Hospitality!!
    • Leisure trip
    • Couple
    • Executive King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We liked the bathroom and shower but it was not convenient to have the bathroom be that small and have the handle to enter the shower that close to the toilet. We also didn't think that it was smart to put a group of kids next to our room. We were in a conjoining and the kids were knocking on the door but when we went into the bedroom, we couldn't hear them. We didn't complain because children will be children but there were other rooms that they could've gone to. The good thing is that we had a wonderful anniversary and the bedroom was soundproof, so the kids could have fun and so could we 😍

    We liked the location of the hotel and the cleanliness of the room. The room was also very comfortable. The breakfast and complimentary drinks were the best. All staff members were very kind and helpful. We liked everything about the hotel except for the bathroom and shower 😊

    Stayed in November 2022

Showing 1 - 25

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