600 Commerce Street, Downtown Ft. Worth - Sundance Square, Fort Worth, TX 76102, United States of America
#52 of 131 hotels in Fort Worth
Guests' ChoiceBased on 520 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
9.1
Value for money
7.9
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Janell
United States of AmericaThe hotel HH
Great proximity to restaurants and entertainment
Stayed in April 2024
Reviewed: April 26, 2024
Heather
United States of AmericaRooms need updates for usb plug-in's
It was close to the all the attractions down town.
Stayed in April 2024
Reviewed: April 22, 2024
Jamelia
United States of America2 queen suites were really dark and furniture was not good at all but the king suite on 9th floor was great
Staff was great
Stayed in April 2024
Reviewed: April 21, 2024
Brian
United States of AmericaDidn’t have lotions and was low in shampoo and conditioner.
Close to square.
Stayed in April 2024
Reviewed: April 3, 2024
Ramirez
United States of AmericaThe bad looks
I loved everything about this hotel other than all the bad looks from all the folks there. I'm not the one to say this but I've never been looked down on quite as much as I did there. Yes it happened to me for the first time in DFW area. It was the white folks. And I hate saying that because I love all people but they weren't loving the fact that I was staying there. Just about all the white guests were giving me and my little family bad looks. We felt uncomfortable when we went for the complementary drinks and appetizers they all were staring at us like what are you doing here. They made us feel so low and uncomfortable that we were only there for 15 mins. The energy felt so off that we just left. Love the whole hotel, and the staff was amazing. Just never been in an environment where people make you feel like you're not supposed to be there. And it freaked us out a bit. I was there with my wife and 4 kids. We were dressed properly and we are very nice and were very nice to everyone there regardless of the bad looks. But everything else was excellent. Very clean and beautiful hotel.
Stayed in March 2024
Reviewed: March 12, 2024
Richard
United States of AmericaNONING
YES IT WAS GREAT
Stayed in March 2024
Reviewed: March 11, 2024
Jessica
United States of AmericaThe pool was small, crowded and had no ventilation at all. The chlorine made our eyes burn the minute we walked in.
Great staff!!! Very helpful and kind.
Stayed in March 2024
Reviewed: February 13, 2024
Peter
United States of AmericaLow water pressure and no hot water for morning shower
Generally good
Stayed in February 2024
Reviewed: February 2, 2024
Lauri
United States of AmericaBathroom was a little small and could use a refresh, but we were in ADA room. Also, needed maintenance for the toilet. Price was a little higher because of the cheer convention.
Location and staff and amenities were great! Staff was very helpful. Beds were comfortable.
Stayed in January 2024
Reviewed: January 27, 2024
Angie
United States of AmericaNo coffee pot in the room
The rooms are nice and comfortable
Stayed in January 2024
Reviewed: January 7, 2024
Roese
United States of AmericaThe hotel is definitely dated. The rooms need to be upgraded and modernized, as well as some of the common areas. The lighting level in the room is poor.
The staff was very friendly and helpful. The breakfast was good and offered a wide variety of choices.
Stayed in January 2024
Reviewed: December 11, 2023
Juliet
United States of AmericaThere was hair in the bathroom and the coffeemaker was sticky with some yellow grime.
Location was fabulous!
Stayed in November 2023
Reviewed: November 28, 2023
Xzavier
United States of AmericaI didn't like that bookings.com didn't communicate with me regarding the power outage that was scheduled during my stay. I had to cut my stay at the hotel short and would like to get a discount for my next stay if possible.
We loved the place. It was nice and clean. They had my name on the front as I was the guest of the day. It was nice. The staff was wonderful. The room was clean and the bed was very comfy.
Stayed in November 2023
Reviewed: November 25, 2023
James
Canadathe room was a cave. small windows, not enough lights
breakfast and location decent
Stayed in November 2023
Reviewed: November 16, 2023
Melton
United States of AmericaWater was standing in the bathtub. There was a black bug crawling on our wall. Then I was charged $40 and not sure why. Just saw it on my bank statement 😡
Stayed in October 2023
Reviewed: November 10, 2023
Stephanie
United States of AmericaNo hot water for morning showers.. advised the desk when checking out, told something happened to the hot water over nite
All was great
Stayed in November 2023
Reviewed: November 6, 2023
Monica
United States of AmericaThere was not any hot water during our stay, which made things somewhat uncomfortable.
The breakfast is awesome! My family and I were very impressed.
Stayed in November 2023
Reviewed: November 5, 2023
Tracy
United States of AmericaFriendly people
Stayed in September 2023
Reviewed: October 27, 2023
Johnson
United States of AmericaValet Service was super friendly and so very convenient, breakfast was impressive, cool little patio.
Stayed in October 2023
Reviewed: August 19, 2023
Sascha
United States of AmericaOur bed was broken and squeaked every time we moved.
Everything was great. Everything was within walking distance. We were chosen as guest of the day. We got free valet parking and gifts.
Stayed in August 2023
Reviewed: August 4, 2023
Kristiane
United States of AmericaCould have been cleaner. Pool area was not clean.
Staff was great. We had to request bedding for the pull out couch, but staff was very attentive.
Stayed in July 2023
Reviewed: July 27, 2023
Tina
United States of AmericaThe breakfast buffet wasn’t kept up. They needed to restock things running low. It ended at 10 am and I got there at 9:15 and they were out of most things, they should keep it stocked.
Stayed in June 2023
Reviewed: July 17, 2023
Thomas
United States of AmericaStreet noise was a bit much.
Good breakfast
Stayed in July 2023
Reviewed: July 9, 2023
Terra
United States of AmericaAll rooms face the outside of the building and the roads outside were loud even with a sound machine. Embassy suites obviously can’t change that. The toilet and shower and sink are in the main bed room so a lot of walk through. Otherwise great value for such an excellent locations
Fantastic location! Happy hour and breakfast good value. Staff super nice and accommodating! Rooms were spacious and beds were nice.
Stayed in July 2023
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