3663 East Guasti Road, Ontario, CA 91761, United States of America
#9 of 39 hotels in Ontario
Guests' ChoiceBased on 286 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.4
Value for money
7.8
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Michelle
United States of AmericaThe beds comfort level would be an 8. Not bad but not the best.
We stayed in the bedroom that had 2 queens and a fold out sofa bed. Everything was clean, we had enough towels, the free breakfast in the morning was decent . Bed was ok , shower amenities were nice since i had forgotten my body wash,.
Stayed in March 2024
Reviewed: March 29, 2024
Tanisha
United States of AmericaI was charged a parking fee each day even though i didnt use the parking lot.
It was clean..i love that the rooms have a separate living sitting area
Stayed in March 2024
Reviewed: March 27, 2024
Ellen
United States of AmericaI am really can’t think of anything I did not like, except for it being a little pricey.
This was a great location for my needs. it was quiet (except for freeway noise), clean and my queen suite was spacious. The café was serving halibut the night I was there which was incredible!
Stayed in March 2024
Reviewed: February 6, 2024
Monica
United States of AmericaFamily became sick during the stay. Hotel had no on-site way to get medications. Had to call an Uber to go get medications.
Breakfast was great and location was close to attractions!
Stayed in February 2024
Reviewed: December 11, 2023
Kristen
United States of AmericaI messaged the property about the operating hours of the airport shuttle service and never got a reply.
Excellent location close to the airport
Stayed in November 2023
Reviewed: October 22, 2023
Kevin
United States of AmericaNo convenient off site dining nearby
Good location and the shuttle was convenient. We had dinner in the lounge which was actually quite good but expensive
Stayed in October 2023
Reviewed: October 2, 2023
Autumn
United States of AmericaThe sink had a large, visible crack. Lots of rust in the bathroom. Not as kept as expected.
Location
Stayed in October 2023
Reviewed: September 5, 2023
Valdez
United States of Americawhat i didnt like was the variety. we were here for 5 nights. After the 3rd day the same breakfast was a little boring. It would have been nice for a little variety maybe every 2 days. Also the complimentary evening snacks were nothing impressive. started off nice with fruit and cheeses but by the 3rd day there was only trailmix and chips and salsa. i wouldve preferred a wider variety of snacks
I liked that breakfast was served prompltly at 6am. We had to head out early each morning and having breakfast ready to go was a big plus for us. the location of the breakfast was very easy to find. also there was plenty of room to sit with my family.
Stayed in September 2023
Reviewed: August 28, 2023
Walker
United States of AmericaWent for a trip with my mom for her birthday. The staff was very welcoming, pool was clean. Continental Buffet was nice and we surely appreciated being able to get free drinks during our stay. Would definitely stay there again.
Stayed in July 2023
Reviewed: July 19, 2023
Jesse
United States of AmericaI did not like the ideal of having to pay for parking. You had plenty of space and parking should have been provided for free. There was no TUBs in the Room only a showere.
Breakfast was very good I just don't care for Powdered Eggs. The Eggs to order station was a great fix for the powered eggs. I like the way you change up the breakfast menu.
Stayed in July 2023
Reviewed: July 2, 2023
Difei
ChinaStaff are so nice breakfast and food in cafe are fantastic room is clean and spacious
Stayed in July 2023
Reviewed: June 15, 2023
Tiffany
United States of AmericaDisappointed with parking fee.
Service
Stayed in June 2023
Reviewed: June 14, 2023
Gina
United States of AmericaMy room smelled like smoke!!! Bathroom was very small
Hotel staff was great. Parking was easy and Lobby was nice
Stayed in June 2023
Reviewed: May 3, 2023
Rivera
United States of Americagreat location
Stayed in May 2023
Reviewed: April 29, 2023
Daniel
United States of Americafurniture in main lounge was old and dirty.
room was quiet. nice shower. breakfast. location.
Stayed in April 2023
Reviewed: March 18, 2023
Michelle
United States of Americastupid door handle didn’t work properly - couldn’t get into the room. told us to lift UP! duh!
beautiful and spacious
Stayed in March 2023
Reviewed: February 5, 2023
Leticia
United States of Americarooms were clean and comfortable. really good breakfasts in the mornings.
Stayed in December 2022
Reviewed: January 3, 2023
Shirley
United States of Americawe requested 2 rooms 1 was not ready yet and we waited about an hour. we had requested rooms close together if possible and they were on the same floor which we were grateful for. we very a large family and we attempted to eat pizza at a table in the lobby not part of the restaurant and we were told we could eat there . when we inquired as to a place we could eat together were asked “Do you have a room?”. we said yes. we were told” eat in your room”! the table was in the area of appetizers served to guests that was closing as we arrived. our rooms no supplies for meals. our room did not have 4 towels for us and we had to request more. the pool area had no towels at all
easy to find, very clean Breakfast and service was great
Stayed in January 2023
Reviewed: December 31, 2022
Eugenia
United States of AmericaRoom was so cold at night had to Request Maintenance to Adjust Thermostat n Room Temperature
Freeway Close Easy Access Indoor Swimming Pool/Jacuzzi
Stayed in December 2022
Reviewed: July 28, 2022
Debra
United States of AmericaNoise issues from Freeway reconstruction. Hotel cannot control this, but combined with airport noise on the other side of the hotel it made this stay less attractive. We have stayed numerous time as this hotel and had good experiences.
Breakfast was good. We like having the restaurant in the bar area. Menu is limited, but food is good, and we don't have to go find a restaurant at the end if the day.
Stayed in July 2022
Reviewed: July 27, 2022
Mary
United States of AmericaNot having the room cleaned each day.
the size of the room and the comfort of the bed.
Stayed in July 2022
Reviewed: June 20, 2022
Christopher
United States of AmericaWi-fi was not very reliable. On a couple different occasions, my laptop said I was connected but I could not reach the internet and would have to disconnect and reconnect.
Breakfasst was very good
Stayed in May 2022
Reviewed: June 20, 2022
Maria
United States of Americaroom is a little dark
spacious
Stayed in May 2022
Reviewed: May 31, 2022
Cathy
United States of Americaice maker on 3rd floor didn’t work. had to go to another floor to get ice. at times, long line to get the free breakfast . you could really use 3 people in the cooking area , not 2.
it was clean . sheets smelled clean and fresh. good location.
Stayed in May 2022
Gardermoen, Norway
Las Vegas, USA
Savonlinna, Finland
Valongo, Portugal
Singapore, Singapore
Toroni, Greece
Rome, Italy
Chumphon, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content