8100 Lake Street, Lake Buena Vista, Orlando, FL 32836, United States of America
#267 of 388 hotels in Orlando
Guests' ChoiceBased on 341 hotel reviews
7.7Cleanliness
7.8
Comfort
7.9
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
7.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Cindy
United States of AmericaThe hot water for showers takes about 10-15 minutes to warm up. The food menu at the bar was not that good. The towels are very cheap. The cleaning service is horrible
Location was great
Stayed in April 2024
Reviewed: March 22, 2024
Deborah
United States of AmericaPaying for parking
Breakfast was wonderful
Stayed in March 2024
Reviewed: March 18, 2024
Diamond
United States of AmericaThe cleanness and the happy hour
Stayed in March 2024
Reviewed: January 8, 2024
Laura
United States of AmericaI would have liked if coffee had been available earlier in the morning rather than opening with breakfast.
Room was big, breakfast was great, location was great.
Stayed in January 2024
Reviewed: December 15, 2023
Melanie
United States of AmericaThe room...we did not expect to stay in a Motel! This is Embassy Suites!
The facility was clean..Breakfast and staff was Awesome!
Stayed in November 2023
Reviewed: November 7, 2023
Syed
United States of AmericaParking was expensive. Didn’t expect to pay $24 per day for parking .
It’s huge and clean. Location is awesome. Morning breakfast was good.
Stayed in November 2023
Reviewed: October 22, 2023
Tia
United States of AmericaThe situation with not having a room available for what I booked was upsetting. Also booking charged me for said room even though the property expressed they’re are a pay on site only hotel.
The breakfast had such a wide variety of things to eat. The omelettes were really good and the fresh Mickey waffles were also good too. Enough food to make you full until the afternoon.
Stayed in September 2023
Reviewed: October 11, 2023
Jennifer
United States of AmericaBreakfast
Stayed in October 2023
Reviewed: September 26, 2023
Shondra
United States of AmericaThe amenities were not kept. The billiards table was old and the sticks had fallen apart, the table and balls were faded. The on ground tile pavers were wobbling and a toddler even managed to pick one up.
This hotel is excellent for families. The small kids swim area was perfect for toddlers, the indoor outdoor pool and hot tub were great. There was a cigar lounge, billiards area, playground for the kids and a basketball court. There is a lot of on site things to do to keep a family entertained. Oh yeah, the breakfast was tasty and filling. The breakfast area was kept up nicely. In the accommodation were clean and seem sterile. The bed and pillows were just right for my husband and I. There was a twist to this Embassy Suites. They had an annex / pool view rooms. These rooms were facing the pool and not on the inside of the building like the traditional ES. All in all I would stay again.
Stayed in September 2023
Reviewed: September 6, 2023
Tcc822
United States of AmericaOnly thing that I wish is that they weren't doing painting or spraying that they were doing it had an awful smell and I had to stay in my room for most of the day that day Side note next time let people know that they can ask for certain items for breakfast I love bacon and was so upbut that I found out the last day that I just could have had plates and plates of it from the omelet guy. Lol
Great place to stay!! Breakfast is always good and HoT!!
Stayed in September 2023
Reviewed: September 5, 2023
Kenneth
United States of AmericaThe areas surrounding pool were rarely cleaned. Trash was accumulated every, the bins were full and not emptied. The men's restroom nearest to pool appeared to never be cleaned, smelled like urine and water was on floor. This actually led to a slip accident in which one of my guests was drenched in urine and water. We were in pool for over 8 hours and not once the restroom was cleaned and no sign of any kind demonstrating slip. Management was aware of faulty restroom and it wasn't until the accident happened that a sign was placed.
The pool was spacious. Check in was easy.
Stayed in September 2023
Reviewed: August 14, 2023
Ahmed
EgyptBreakfast wasn’t nice, reception people were not friendly at all, they didn’t even smile. They have eus a room next to the renovation spot and that we as annoying in the morning.
Pool and movie night at the pool. Room was spacious
Stayed in August 2023
Reviewed: August 12, 2023
Tia
United States of AmericaYou have to pay for parking at a hotel you’re already paying to stay at. The bathroom door didn’t close, the A/C didn’t get very cold, the furniture has stains and rips, the pool was hot, the breakfast set up was all over the place.
The staff was very nice, the lobby was clean and smelled great.
Stayed in August 2023
Reviewed: July 29, 2023
Angelica
United States of AmericaLocation, breakfast in the morning was absolutely good. all you can eat,staff was very friendly highly recommend
Stayed in July 2023
Reviewed: July 19, 2023
Kemia
United States of Americathe first room that was given to us had a bad odor but they moved us out of there immediately
the happy hour, restaurants and amenities
Stayed in June 2023
Reviewed: July 8, 2023
Sarah
United States of AmericaCertain staff members weren’t very friendly, room was spacious but dated and needed repairs. Bathroom door was falling off the hinge and maintenance never came despite calling several times. There is no door to the shower just a piece of glass coving half of the shower which made the floor all wet and very slippery and dangerous.
Great location, great breakfast, spacious room
Stayed in July 2023
Reviewed: June 27, 2023
Patrice
United States of AmericaOnly thing was our room key card would get disabled. Also, the shuttle not returning back from Magic Kingdom you would have to go to another park by bus then back to hotel.
Love the fun activities for the kids. Evening reception every night was wonderful with music of all types. Location is great and shuttle service to parks
Stayed in June 2023
Reviewed: June 22, 2023
Dritan
United States of Americanothing
every thing was so good
Stayed in June 2023
Reviewed: June 21, 2023
George
United States of AmericaThe Shower and the furniture in the room.
Breakfast was excellent and back to Embassy standards, happy hour was good also. the furniture in the room was below standard and more like a budget motel, the SHOWER was terrible, no pressure and a below average amount of water was pumped thru.
Stayed in June 2023
Reviewed: May 28, 2023
Lisa
United States of Americastaff inside hotel were not so friendly especially those pushing carts around collecting laundry sink plug kept getting stuck hotel needs some updating
comfy beds and pillows nice size pool Scott was friendly at pool bar
Stayed in May 2023
Reviewed: May 15, 2023
Ashley
United States of Americadidn't clean tub and left half drank water bottles from past guests
location, breakfast and color sheets for kids
Stayed in May 2023
Reviewed: April 19, 2023
Jason
United States of AmericaRooms need updating/maintenance. Water had hard sulfur smell. Room was a bit musty. Shower room ceilings need cleaning and re-painting.
Free happy hour snacks/buffet/drinks and for adults free draft beer. Check-in was quick and friendly. Pool and splash pad were great for the kids. Free breakfast was better than expected.
Stayed in April 2023
Reviewed: April 16, 2023
Bailey
United States of AmericaSome of the buildings(balcony rooms) are not mark clearly
perfect location centrally located.
Stayed in April 2023
Reviewed: April 15, 2023
Ranjit
United KingdomBreakfast selection 2nd bed was an uncomfortable sofa bed 😩
Pool, breakfast, friendly
Stayed in April 2023
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