9000 Bartram Avenue, Philadelphia, PA 19153, United States of America
#74 of 89 hotels in Philadelphia
Guests' ChoiceBased on 1775 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.6
Staff
8.0
Value for money
7.3
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Toni
BahamasThe place needs an upgrade and for that price I paid it was not truly worth it. I agreed on your site for one price and paid an about $400 more. Why was this?
The breakfast was good especially the omelettes. The customer desk were okay.
Stayed in June 2024
Reviewed: June 4, 2024
John
United States of AmericaThe heater didn't work. A maintenance came to turn it on, but even after he did, I didn't get any heat, Not a big deal, since it's June, but slightly annoying.
Good location, and I like the decor and layout.
Stayed in June 2024
Reviewed: June 1, 2024
Armando
United States of AmericaThe shuttle service for pick up at 7pm on 5/30/24 was terrible! It took more than an hour and three calls to the hotel to pick us up from the airport. When the guy finally came to pick us up I told him we waited for an hour and his response was that he needed to take a break. Totally unacceptable! He was also carrying a gun on his back which was very scary. The hotel should know that this person gives them a terrible image. On the other hand, the shuttle driver who took us back to the airport at 4am on 5/31/24 was right on time and very nice. Also, our room, which was at the end on the first floor had a musky smell and all the doors had scratches on them and the shower had mold. I don’t know if we were given the worst room, but it definitely needed a remodeling.
Spacious room with comfortable bed and pillows. Nice lobby. Close to the airport.
Stayed in May 2024
Reviewed: May 25, 2024
Asrular
MalaysiaAll good
The room and location to the airport
Stayed in May 2024
Reviewed: May 7, 2024
Magowan
United KingdomDecor deteriorating. Chipped tables and furniture. Skirting boards dusty. Carpets could do with a deep clean.
Everyone friendly. Uniforms woren properly
Stayed in May 2024
Reviewed: April 22, 2024
Sandy
United States of AmericaOverall the room was good but the shower and bathroom could have been a bit cleaner.
The staff was amazing!!
Stayed in April 2024
Reviewed: April 17, 2024
Graham
United KingdomRoom wasn't set for 4 people on arrival had to make up the sofa bed, but staff quick to provide extra pillows &bedding.
Close to airport and free shuttle bus Happy hour at the bar The Barman Jon was amazing Good bar food Shop was good to purchase essentials , drinks , snacks, beer or wines Room was large and beds comfortable Complimentary breakfast
Stayed in April 2024
Reviewed: April 15, 2024
Tafadzwa
United States of AmericaThe bathtub was rusty
Breakfast was good and the rooms are spacious
Stayed in April 2024
Reviewed: April 14, 2024
James
United States of AmericaEverything else
Fruit and pastries the only things good.
Stayed in April 2024
Reviewed: April 12, 2024
Bryan
United States of AmericaPaying 30 dollars to park at hotel
Almost every thing
Stayed in April 2024
Reviewed: April 9, 2024
Lyndsay
United States of AmericaThe staff was hit or miss. The person checking us in, was nice, but it was obvious she didn't want to be there. The woman who took our breakfast ticket Sunday morning was more concerned with complaining about other guests and other co-workers with her co-worker, loud enough for all to hear. When I handed her my ticket, I got a very rough "enjoy your breakfast." Also, you have to pay for parking which was not an issue; but not noted in the booking description.
Facility was great! The rooms were nice and spacious and the beds were comfortable. Thee room was very clean and the ambiance of the main lobby was really pretty and comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Sean
NetherlandsFurniture in the room was a bit worn down
location, friendliness of staff.
Stayed in March 2024
Reviewed: April 6, 2024
Rasheeda
United States of AmericaThe pool was closed and one of the biggest reasons that we decided to stay at this facility was for the indoor pool. We were upset to find out that the pool was not operational.
I appreciated accessible elevators, the gym had multiple types of equipment, the bar was fully stocked and we received two free drinks at check in. The elevator has a see through glass that allowed us to see the bar and atrium. The facility had plenty of parking. And everyone was nice and informative of the area.
Stayed in March 2024
Reviewed: April 1, 2024
Marcia
United States of AmericaThey need more carts, better breakfast, and later reception.
The pool
Stayed in March 2024
Reviewed: March 28, 2024
Michelle
Japan4 pillows would have been better than 3 on a queen size bed
Stayed in March 2024
Reviewed: March 16, 2024
Keenya
United States of AmericaThe staff was short and rude. The pool was not operating. I didnt have clean linen the whole weekend.
Breakfast was nice.
Stayed in February 2024
Reviewed: March 13, 2024
Abby
United States of AmericaThe pool was closed
Location
Stayed in March 2024
Reviewed: March 11, 2024
Nicholas
United States of AmericaRoom looked worn out especially for the price i paid. Furniture was worn. Room looked like it could have been cleaner. Rm 402 is not good , bathtub filled with water n wont go down
The breakfast
Stayed in March 2024
Reviewed: March 9, 2024
Osdautaj
CanadaParking to expensive and beds
Breakfast
Stayed in March 2024
Reviewed: February 22, 2024
Katika
United States of AmericaThe rooms can be updated and the blankets need to be washed or new ones need to be put on the bed mine had staines all over it .. 😤
It was close to the airport I like to sit and watch the plans take off .. ( couldn’t see it from the hotel but was close enough in driving distance to see it).. Also the breakfast and happy hour .. was good but they can change up the menu it’s the same food every time I visit.
Stayed in February 2024
Reviewed: February 7, 2024
Nancy
United States of AmericaNo complaints.
I liked the proximity to the airport and frequency of the airport shuttle. The shuttle driver was friendly and helped with our bags. The dinner was pretty good, the breakfast was excellent.
Stayed in February 2024
Reviewed: February 4, 2024
Bridget
United States of AmericaPool was closed a d did not find out till after check in
Hot breakfast and staff was very easy to talk to courteous friendly
Stayed in February 2024
Reviewed: February 2, 2024
Natasha
United States of AmericaThat you have to pay for parking
The rooms
Stayed in January 2024
Reviewed: February 1, 2024
Linda
United States of AmericaThey had no soap in the bathroom to wash hands . I had to ask a worker for soap .
It serves it purpose for one night . The bed n pillows were comfortable. It was clean.
Stayed in January 2024
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