4415 East Paradise Village Parkway, Paradise Valley, Phoenix, AZ 85032, United States of America
#15 of 132 hotels in Phoenix
Guests' ChoiceBased on 508 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Babygurl2005jm
United States of AmericaI didn't like the fact that the bathtoom bulb was out and there wasn't enough lighting on the bathroom. The microwave did not have the glass to warm anything in. I believe the rooms need to be thoroughly checked before the guest checks in.
Easy check-in
Stayed in May 2024
Reviewed: May 12, 2024
Eric
United States of AmericaNothing.
Everything.
Stayed in May 2024
Reviewed: April 22, 2024
Barbara
United States of AmericaExtra blankets in room.
Good breakfast. Liked the suite. Nice outdoor seating area for eating or just relaxing.
Stayed in April 2024
Reviewed: April 21, 2024
Ernesto
United States of Americahaving to pay 15.00 for parking
typical high end hotel breakfast
Stayed in February 2024
Reviewed: April 20, 2024
Mark
United States of AmericaEvery morning they would mop the lobby at exactly breakfast time and put wet floor signs down. I actually saw a child running that slipped and smacked her head on the support column. Mop literally any other time when the lobby is emptier.
Breakfast was good. Staff was friendly including cleaning staff as you passed them in the hallway.
Stayed in March 2024
Reviewed: April 16, 2024
Janet
United States of AmericaI booked through bookings.com . Our flight was canceled that night. Bookings is refusing to issue a refund for the one night we missed. Buyer be ware. Do not book through this site. You are better off calling the hotel directly.
The hotel is very clean. All the staff were very friendly and helpful. The breakfast is excellent with made to order omeletts. I would highly recommend this hotel.
Stayed in April 2024
Reviewed: April 5, 2024
Mario
MexicoUnfortunately, the
Great hotel in every way.
Stayed in April 2024
Reviewed: March 16, 2024
Louann
United States of Americanothing i didnt like
location was excellent, breakfast was exceptional.<
Stayed in March 2024
Reviewed: January 5, 2024
Shirley
United States of AmericaI dislike having to pay for parking. I would have liked to see more fresh fruit options as with other Embassy Suites locations I've been to. The air conditioner blower fan went out but was fixed quickly.
The location was perfect for our food tastes and the golf courses my husband wanted to play. Our view of the mountains and the driving range of the nearby golf course was majestic. The made to order omelettes were very tasty.
Stayed in January 2024
Reviewed: January 1, 2024
Geri
United States of AmericaShower took a long time to heat up and some days not very warm
Two room suite, good breakfast and proximity to bike path
Stayed in December 2023
Reviewed: December 28, 2023
Ashley
United States of AmericaWe got charged more than what Booking said.
Everything
Stayed in December 2023
Reviewed: December 27, 2023
Dax
United States of AmericaLocation of the ice machine. They only have ice machine on the 3rd and 5th floors. It was quite the walk from our room just to get ice.
Breakfast was great. The service from both morning was spectacular! Lots of options. The beds were super comfortable! The location was perfect, not on a busy road and not to far from restaurants and stores.
Stayed in December 2023
Reviewed: December 25, 2023
Moj
CanadaCoffee was aweful
New building, clean
Stayed in December 2023
Reviewed: December 22, 2023
Monika
United States of Americafirst 2 times I tried taking a shower, there was no hot water, plumber had to come,
great selection of food
Stayed in December 2023
Reviewed: December 6, 2023
Cecil
United States of AmericaBreakfast was the best ever.
Stayed in December 2023
Reviewed: November 30, 2023
Hermelinda
United States of AmericaGreat, welcoming staff and very spacious rooms. Great breakfast options.
Stayed in November 2023
Reviewed: November 30, 2023
Daisy
United States of AmericaThe restaurant could have better quality food, and happy hour drinks weren’t good quality either.
Breakfast was amazing. Hotel was beautiful and staff was pleasant
Stayed in November 2023
Reviewed: November 29, 2023
Christine
United States of AmericaN/A
Clean
Stayed in November 2023
Reviewed: November 29, 2023
Peggy
United States of AmericaVery Good Breakfast
Stayed in November 2023
Reviewed: November 27, 2023
Alexandra
Mexicothe location was perfect and the breakfast
Stayed in November 2023
Reviewed: November 27, 2023
Nelson
United States of AmericaI would say the biggest opportunity would be the business' center. The water stopped running around 11 am maybe, I would not have known but my wife was taking a shower an was not completed rinsing her hair.
not in any order Breakfast, the room, the service, happy hour at the bar, the golf course, the pool area, the fire pit, the seats out front for waiting, the carts for luggage, the raffle, exercise room.
Stayed in November 2023
Reviewed: November 9, 2023
Alexandrea
United States of AmericaThe weekend was too short to get to enjoy everything.
Everything was perfecto!
Stayed in November 2023
Reviewed: October 25, 2023
Maria
United States of AmericaI loved everything. Just distance to many places was 25 minutes.
The extremely helpful and friendly staff. Free Happy Hour Daily. Spacious room. On site restaurant and free breakfast buffet was a plus.
Stayed in October 2023
Reviewed: October 24, 2023
Francis
SingaporePaying for the daily Parking. This should be free for guests. Other hotels in Chandler and Tempe do not charge a parking fee.
We visit AZ almost every year and usually stayed at Chandler or Tempe. Embassy Suites by Hilton Pheonix Scottsdale is by far the best we ever stayed in the Pheonix area. Had a top floor room with a fantastic golf course view. Breakfast was awesome with fresh pancakes, waffles and eggs made to your desire. It is a great place, the staff and guests in the hotel were just so friendly, nice and wonderful. We spent 6 memorable days in Embassy Suite and will be back again next year.
Stayed in October 2023
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