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  5. Reviews of Embassy Suites by Hilton Phoenix Tempe

Reviews of Embassy Suites by Hilton Phoenix Tempe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4400 South Rural Road, Tempe, AZ 85282, United States of America

#23 of 67 hotels in Tempe

Guests' Choice

Review Score

Based on 398 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    8.0
    Nice place, great breakfast. Not a bad place to stay.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 1 night

    I requested for a quiet room, but my location was right near the freeway. I heard loud vehicles all night. The pool was dirty. I went for the swim the next morning and found a candy bar wrapper and hundreds of dead bugs in the pool.

    The rooms were clean. I like that there was a separate room with an extra TV and couch with a fold out bed. The free breakfast was amazing. They went above and beyond with the amount of food for their guests.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Good bang for the buck
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access/Roll-In Shower/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The small pillows on the bed the tv and cable channels not working well

    The location of the hotel the friendly staff and the good breakfast

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very nice
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    It is a very nice property and very well managed. Our room was in a very nice view of the pool. We asked for more towels, and it was delivered right away. We enjoyed our stay

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Will return!!
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very friendly!

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Phoenix: Embassy Suites
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The water in the shower smelled a little odd, though I'm not sure if that was the hotel or if it was Phoenix. The pillows weren't the best.

    Rooms were very spacious and clean, restaurant was good. Very convenient location in Tempe. Surprisingly quiet, as it is next to the freeway. Beds were very comfortable. Staff were very nice and helpful.

    Stayed in May 2024

  • Reviewed: March 20, 2024

    7.0
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: December 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Property needed updating. Furniture was old and worn. Bathroom was not the cleanest. Dust on ceiling and vent in bathroom.

    Nice and friendly employees. Breakfast was good and convenient. Beds were comfortable and room was spacious.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    9.0
    Loved the place. Attend to details please
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The conditioner and shower gel bottles were empty. The microwave is tucked into a dark cabinet and is both hard to reach and unreadable.

    The rooms were huge, the decor and finishing touches were excellent. The furniture was lovely. The breakfast was excellent.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    8.0
    Great stay, close to ASU, right off main highway which was convenient. Grounds are nice, staff were
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 3 nights

    Breakfast was fantastic, staff excellent.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    9.0
    Great
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Like everything

    Having the restaurant for dinner and the breakfast was great

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Loved the experience nor the parking rate.
    • Leisure trip
    • Travelers with friends
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is about $30 a day

    Breakfast is superb and the staff is super friendly and helpful

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Outdoor hallways, they charge for parking on the surface lot.

    Convenient

    Stayed in August 2023

  • Reviewed: September 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    1 thing, beds should be made. And trash should be cleaned daily...

    Quite, polite and relaxing.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't know I had to pay for parking. 10.00 a night which is crazy. I wasn't even informed about this until check or time and I wasn't told but my daughter. I've never heard of a hotel charging for parking ever.The cleaning service knocked on the door at 9:20am the door was locked because we were getting dressed she tried opening the door even after saying to wait a minute since we all weren't dressed fully. Once I opened it and said we have till 11am to check out she laughed and said she'll be back at 11am as if she didn't try coming into the room without permission.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The architecture where I had to go outside from the main lobby to get to my room

    Breakfast was the best I’ve had in a loooong time

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Rooms ok staff israt
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom door was broken the toilet had dirt around the toilet. The shower needs upgrades because the shower head had little pressure and very rusty.

    The staff was helpful and great The pool was clean and I enjoyed it daily as well as the daily breakfast

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Friendly, clean and fun
    • Family with young children
    • Double Suite with Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Breakfast

    Stayed in June 2023

  • Reviewed: June 10, 2023

    8.0
    Perfectly acceptable
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 3 nights

    Breakfast was good, but a few items could have been a little better.

    The location met my needs and was terrific. The regular ES services and spacious suites were also great. I will stay again on my next visit!

    Stayed in June 2023

  • Reviewed: May 15, 2023

    8.0
    I would use it again for a short stay
    • Leisure trip
    • Couple
    • King Suite with Pool View - Non-Smoking
    • Stayed 5 nights

    Too much noise around the pool area at 6:00 am

    The best breakfast ever. Very close to ASU Close to the airport.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    7.0
    Great location, tired property, decent value.
    • Leisure trip
    • Couple
    • Double Suite with Pool View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was poorly maintained. Filthy walkways & stairwells. Large, empty flower/shrub pots everywhere. The happy hour buffet was not replenished or tended.

    Great breakfast, free drink coupons were nice. Convenient location.

    Stayed in May 2023

  • Reviewed: May 12, 2023

    8.0
    relaxing
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    it was all wonderful

    the breakfast although very busy

    Stayed in April 2023

  • Reviewed: May 9, 2023

    9.0
    Breakfast was very good!
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights

    No complaints except room being too far from reception.

    Breakfast was one of the great surprises. Excellent for being included in the daily rate.

    Stayed in April 2023

  • Reviewed: May 1, 2023

    9.0
    We had a very nice day and would stay here again.
    • Leisure trip
    • Couple
    • Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    unfortunately, our bathroom smelled musty so we kept the door closed so the smell wouldn’t bother us. I didn’t see any water leaks or areas of concern so that was puzzling.

    property is very convenient to Tempe and Phoenix attractions. Love the fact that it is dog friendly and has walkways and grassy areas where you can take your dog. The layout is even dog friendly as the rooms are adjacent to grassy areas and you don’t have to go through the lobby every time you want to go outside. The beds were very comfortable and the rooms were nicely furnished.

    Stayed in April 2023

Showing 1 - 25

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