535 Smithfield Street , Pittsburgh, PA 15222, United States of America
#26 of 58 hotels in Pittsburgh
Guests' ChoiceBased on 460 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.4
Staff
8.5
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
De
United States of AmericaLobby on the 25 th floor, room was adequate but shampoo needed filling dispenser, less expensive parking.
Stayed in April 2024
Reviewed: April 15, 2024
Peter
United States of AmericaThere was garbage and dirty linen in the pullout sofa bag. The staff replaced it without a problem! The walls in the bathroom were dirty and not sure what was on the door frame of the bathroom. Just the attention to detail with the clean room could have been better but it was a wonderful place!
Walking distance to the venue and everything. We loved breakfast!
Stayed in April 2024
Reviewed: April 11, 2024
Carrie
United States of AmericaParking
Close to everything
Stayed in April 2024
Reviewed: March 28, 2024
Latasha
United States of AmericaThe rooms were quiet and comfortable
Stayed in March 2024
Reviewed: March 14, 2024
Kelly
United States of AmericaParking expense, digital key
room, location, bar
Stayed in March 2024
Reviewed: March 14, 2024
Michelle
United States of AmericaWe had an issue with the bathroom drain & fixed it right away
Stayed in March 2024
Reviewed: February 22, 2024
Tamera
United States of Americaeverything was great really no complaints
room, location and comfort
Stayed in February 2024
Reviewed: February 11, 2024
Jenna
United States of AmericaBetter blankets and pillows for the pull out couch.
We missed breakfast but we did enjoy breakfast the last time we stayed. It was awesome. An all around fantastic deal!
Stayed in January 2024
Reviewed: February 7, 2024
Susan
United States of AmericaRoom service was too expensive, we ended up walking to our destination to eat.
good location within walking distance to PPG Paints
Stayed in February 2024
Reviewed: February 3, 2024
Victoria
United States of AmericaOnly minuscule issue we had was the toilet in our room. Had to jiggle the handle or it would continue to run.
Checked in and was told they upgraded my room to a better room and view. Perfect location for walking the city. Parking in the garage next door made for easy access. Great morning breakfast and staff was wonderfully helpful.
Stayed in January 2024
Reviewed: January 8, 2024
Kustanbauter
United States of AmericaRooms don’t start until 15 floor with checkin on 25 floor
Good location. Clean, comfortable rooms, friendly staff, keycard needed to get to guest rooms from the elevator
Stayed in January 2024
Reviewed: January 4, 2024
Murray
CanadaMy debit card has been charged for something and they can find out why. Waited a day for manager to call me back, going into day 2 now. This is crazy because I used different card when I got there
Location was fantastic. Very clean rooms
Stayed in January 2024
Reviewed: January 3, 2024
Melissa
United States of AmericaGreat location
Stayed in January 2024
Reviewed: December 25, 2023
Tobi
United States of AmericaThe rooms need a deep clean (walls/doors wiped down) sofa bed in one of our rooms smelled horrible.
Everyone was super friendly, the breakfast buffet was fresh and the location was excellent.
Stayed in December 2023
Reviewed: December 20, 2023
John
United States of AmericaBreakfast with omelettes made to order was wonderful.
Stayed in December 2023
Reviewed: December 16, 2023
Wendy
United States of AmericaFaucet in kitchenette didn't work. Shower handle was not working properly. Breakfast food in chafing dishes was lukewarm at best. Even though their website said they do, they DO NOT validate parking at Oliver St parking garage. Charge is $30/day. The front desk is located on the 25th floor. Their digital key did not work for us.
Close to PPG Arena. Made to order omlette at breakfast was good. Bed was clean and comfortable.
Stayed in December 2023
Reviewed: December 13, 2023
Phillip
United States of AmericaCoffee
It was goid but tge coffee was not.
Stayed in December 2023
Reviewed: December 9, 2023
Sabrina
United States of AmericaNo valet. Upon arrival, there was no valet apparently obvious out front. Would’ve been nice to have so we wouldn’t have had to carry our bags from the parking garage.
Location, staff, amenities, clean
Stayed in December 2023
Reviewed: December 8, 2023
Kelly
United States of AmericaNo water offered in the room.
Close to local events. Clean. Good omelets
Stayed in December 2023
Reviewed: December 5, 2023
Lorri
United States of AmericaCouch was worn out and had a hole in it from frequent sitting. The pillows were way too soft.
Stayed in December 2023
Reviewed: October 20, 2023
Sarah
AustraliaComfortable & clean accomodation. Good Breakfast.
Stayed in October 2023
Reviewed: October 13, 2023
Ronald
United States of Americamore space to dine
A little crowded, but food was good
Stayed in October 2023
Reviewed: October 9, 2023
Jouhanna
United States of AmericaSurrounding is a bit dirty
Parking availability
Stayed in October 2023
Reviewed: September 5, 2023
Tyandlaynesmom
United States of AmericaI called the front desk and requested an extra towel and a refill on shampoo, as the shower dispenser was empty. No one ever came in eight hours, so I had to call again.
The room, bed, pillows, etc were all very comfortable. The complimentary breakfast was lovely.
Stayed in September 2023
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