Reviews of Embassy Suites by Hilton Salt Lake West Valley City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3524 South Market Street, West Valley City, UT 84119, United States of America
#15 of 15 hotels in West Valley City
Guests' ChoiceReview Score
Based on 229 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.8
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Location
8.7
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Facilities
8.6
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Staff
8.8
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Value for money
8.3
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Free Wifi
8.8
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Reviewed: May 15, 2024
Dorie
United States of America1 review8.0“Stay was great”- • Business trip
- • Group
- • King Suite - Non-Smoking
- • Stayed 3 nights
The billing, its a pain when doing a expense report.
Breakfasts was very good. I like the option of having a happy hour. It is also nice to have a restaurant in hotel.
Stayed in April 2024
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Reviewed: May 6, 2024
Bhama
United States of America21 Reviews9.0“Excellent”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything was good
Stayed in May 2024
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Reviewed: March 29, 2024
Ankshita
Mauritius3 Reviews9.0“Awesome place to stay, right in front of the mall valley fair, and next to the police dept and tram for west valley, als”- • Leisure trip
- • Solo traveler
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast is free but it’s standard everyday
Very close to all amenities
Stayed in March 2024
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Reviewed: March 17, 2024
Michael
United States of America4 Reviews7.0“A good value for a quick family getaway, but could use some updates.”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room had a number of things that needed to be repaired or updated. Bathroom light fixture that didn’t work, the light switch configuration in the entire room was confusing and didn’t always work, the carpet felt worn, there were lots of small areas where paint, caulk, etc. was peeling or damaged. There was also some kind of dried sticky liquid that had been spilled on the desk area that wasn’t cleaned up, and it was a considerably large spill too.
Good, central location. Had good amenities (pool, fitness room, hot tub, etc). And parking was ample.
Stayed in February 2024
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Reviewed: March 4, 2024
Stephen
United States of America12 Reviews1 helpful vote7.0Good- • Business trip
- • Group
- • King Suite - Non-Smoking
- • Stayed 2 nights
Weird layout, no doors between bedroom and family room like every other Embassy Suites in the world.
Super friendly and nice breakfast
Stayed in March 2024
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Reviewed: January 27, 2024
Stephen
United Kingdom91 Reviews4 helpful votes9.0“Great hotel - clean, comfortable and welcoming”- • Business trip
- • Solo traveler
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The basic WiFi is a little slow so expect to pay to upgrade if you need more.
Really clean comfortable and welcoming with nice big suites that are well set up for working. Nice bar/restaurant and breakfast area.
Stayed in January 2024
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Reviewed: January 15, 2024
Trina
United States of America10 Reviews9.0“Quick stay but breakfast at embassy suites are always great”- • Leisure trip
- • Family with young children
- • Queen Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The couch was in bad condition.
Breakfast and size of room
Stayed in January 2024
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Reviewed: December 17, 2023
Stacey
United States of America7 Reviews9.0“Aces above the other hotels!”- • With a pet
- • Leisure trip
- • Solo traveler
- • King Suite - Non-Smoking
- • Stayed 3 nights
Wifi is NOT secure!
The staff at this hotel were AMAZING!!! They make you feel like you are family and not just a customer! My son got married and we all stayed at the hotel. The staff went above and beyond to make our stay perfect! They even left rose pedals and candy on my son and now daughter in law bed while we were out of the hotel. I miss the ladies already!!! From check in to check out they were terrific! This is now my hotel of choice anytime I am in the Salt Lake Area!
Stayed in December 2023
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Reviewed: November 20, 2023
Fin
United Kingdom11 Reviews2 helpful votes7.0“It was alright”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
staff were not as friendly as elsewhere else we visited in the USA, wish I had the name of who we dealt with as I’m sure it’s not the case with everyone. Felt we could’ve got better for cheaper and the name attracts people more than the quality or the service
Hotel was great, rooms very spacious, felt like a small apartment. Good location too, I think anyway - we were here for dinner and a stopover but worked for us.
Stayed in August 2023
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Reviewed: November 9, 2023
Calvin
United States of America1 review8.0Very Good- • Business trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The homeless walking in and getting breakfast in the morning.
Everything
Stayed in September 2023
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Reviewed: October 11, 2023
Karen
United States of America2 Reviews1 helpful vote9.0“Clean and comfortable accommodations.”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
Just a couple small issues. Difficult to adjust the temperature in the room. Toilet worked but was not easy to flush.
Staff was great. The person who checked us in recommended the hotel's restaurant for dinner and it was excellent. Breakfast was also great. Room and bed were very comfortable. Convenient to airport but far enough away to not be too noisy.
Stayed in October 2023
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Reviewed: October 9, 2023
Kalyn
United States of America7 Reviews7.0“Room was comfortable. Staff was amazing!”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The location. The noise from the road made it harder to sleep
The staff was beyond friendly and helpful! The lobby was nice and I loved the food they served
Stayed in October 2023
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Reviewed: September 12, 2023
Susan
United States of America5 Reviews7.0Good- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were dated, in need of renovation Couch not comfortable, linens and carpet worn
Great location for traveling places by car, great size room, nice happy hour, great breakfast
Stayed in September 2023
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Reviewed: September 11, 2023
Vicki
United States of America20 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Traffic noise was loud. TV was difficult to navigate the channels. Needs larger luggage carts.
The food was outstanding!
Stayed in September 2023
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Reviewed: August 24, 2023
Douglas
United States of America1 review8.0“Excellent experience”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was a little small
Nice hotel, enjoyed our stay.
Stayed in August 2023
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Reviewed: August 4, 2023
蔡
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They offer free afternoon snack and drink. The guy serving the wine is unfriendly to us. I don’t want to classify this as racism. But it did make me feel really uncomfortable. He treat everyone fine but keep ignoring me. And the attitude towards us is super bad.
Everything is great, bed is big and comfortable.
Stayed in July 2023
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Reviewed: May 15, 2023
Phyllis
United States of America1 review9.0“Good, stay, very good breakfast, room quite comfortable. We would stay there again.”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Lighting in the vanity area, both in the bedroom and in the bathroom was unacceptable for putting on make up. It was too dark.
Breakfast was excellent
Stayed in May 2023
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Reviewed: May 7, 2023
Dustin
United States of America8 Reviews1 helpful vote7.0“Good stay”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Don't eat at the restaurant attached to them.
Staff was friendly, room semi comfortable.
Stayed in May 2023
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Reviewed: February 24, 2023
Tom
Ireland36 Reviews4 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
You need to request room service even if its looking for milk for the coffee machine it is not replenished
Great large room plenty of office area space great large shower/bathroom area
Stayed in February 2023
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Reviewed: November 21, 2022
Ashley
United States of America3 Reviews8.0“Great stay for a good price. Friendly and helpful staff”- • Leisure trip
- • Travelers with friends
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Clean property. Really friendly staff! Especially Sami at the front desk. She was extra helpful and made our stay great!
Stayed in November 2022
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Reviewed: October 30, 2022
Paige
United States of America22 Reviews1 helpful vote9.0“would stay again. very comfortable and good food.”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
big rooms, great breakfast and free happy hour. super clean. quiet. would stay again.
Stayed in October 2022
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Reviewed: August 26, 2022
Monica
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Apparently the vanities in the restroom didn’t work in all the hotel rooms
Comfortable. Nice and cold. Staff was super sweet
Stayed in August 2022
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Reviewed: July 19, 2022
Jose
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
sliding bathroom doors pillows
friendly staff
Stayed in July 2022
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Reviewed: July 19, 2022
Rafael
United States of America58 Reviews17 helpful votes9.0“Amazing place to stay”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 2 nights
There is pretty much no complaint here. The main negative is that wifi is not really free: they make you subscribe to their rewards program to use internet. Come on guys, it is 2022. If you're going to downtown SLC, this may be a bit out, but there is a really good selection of restaurants nearby, so you should be set staying there.
We got an excellent room, with large living room, really good bedroom and an amazing bathroom. The bed and couch were super comfortable, the space was properly cleaned and the shower was one of the best I've seen in a hotel. The restaurant on the lobby was absolutely fantastic and we really enjoyed the breakfast with made to order omelets. Staff was really polite and helpful.
Stayed in July 2022
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