7610 South New Braunfels , San Antonio, TX 78235, United States of America
#15 of 315 hotels in San Antonio
Guests' ChoiceBased on 294 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.0
Facilities
9.2
Staff
9.3
Value for money
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Brianna
United States of AmericaWelcoming environment and very clean
Stayed in April 2024
Reviewed: April 22, 2024
Carolann
United States of AmericaThe cost was kinda high it was $294 for one night.
The room was clean and very comfortable. The breakfast was out of this world. My grandchildren raved about it..
Stayed in April 2024
Reviewed: January 6, 2024
Michelle
United States of AmericaThey need someone picking up and taking out the garbage in the front of the building more often, it’s not a good look upon arrival.
Comfortable and clean room.
Stayed in January 2024
Reviewed: December 14, 2023
Monty
United States of AmericaBreakfast was good. Location perfect
Stayed in November 2023
Reviewed: November 20, 2023
Pablo
United States of AmericaNothing that I can think of
How clean it was and the breakfast
Stayed in November 2023
Reviewed: October 9, 2023
Nadia
United States of Americacheck in process took a little long & received the wrong room, but staff was able to rectify any mistakes.
the property was very cleaned and seemed fairly new!
Stayed in October 2023
Reviewed: September 7, 2023
Lucas
United States of AmericaN/A
We always love staying at the Embassy! The place and services are always great. Staff is friendly and helpful. Rooms are quiet and comfortable.
Stayed in September 2023
Reviewed: August 31, 2023
Stella
United States of AmericaNothing
Atmosphere, it had everything needed and everyone was great.
Stayed in August 2023
Reviewed: August 8, 2023
Tommy
United States of AmericaOne elevator
Staff
Stayed in July 2023
Reviewed: May 31, 2023
Cindy
United States of Americathere’s no jacuzzi on this location
It was clean good breakfast
Stayed in May 2023
Reviewed: May 29, 2023
Ivan
United States of AmericaPets insade
Awesome place, delicious breakfast, the man serving the breakfast its a very good person respectful and offer good service
Stayed in May 2023
Reviewed: April 26, 2023
Mario
United States of AmericaN/A
The location and the staff.
Stayed in April 2023
Reviewed: April 3, 2023
Brandon
USAI enjoyed the room it was clean And comfy especially the shower. The amenities were also a nice touch.
Stayed in April 2023
Reviewed: March 15, 2023
Kim
United States of AmericaFriendly attentive staff, comfortable beds, great hot breakfast, super hot water in shower, AC and clean overall.
Stayed in March 2023
Reviewed: March 13, 2023
Jose
United States of AmericaThe omelette guy was the sweetest! Best breakfast we have ever had at a hotel stay. We will definitely be back
Stayed in March 2023
Reviewed: February 21, 2023
Diana
United States of AmericaNo indoor pool, but the outdoor pool looked lovely. Unfortunately, it was a very cold and windy weekend.
Lovely place to stay. Very clean, mostly quiet. We had a child in the room above us and he was having fun running back and forth, but once he went to sleep, super quiet. Fantastic breakfast. Came for an event and it was nice to not even have to walk outside to get into your event center. Overall 10 out of 10.
Stayed in February 2023
Reviewed: January 30, 2023
Jose
United States of AmericaNothing.
Everything!
Stayed in January 2023
Reviewed: December 12, 2022
Chad
United States of AmericaThere was nothing I didn’t like.
Very clean and well maintained. The breakfast is probably the best I’ve experienced at any hotel! The restaurant and bar area was also very inviting and the service was great!
Stayed in December 2022
Reviewed: December 12, 2022
Eglain
United States of Americacould not fine a thing wrong
great location
Stayed in November 2022
Reviewed: October 4, 2022
Charlotte
United States of AmericaGreat stay-Excellent Staff
Excellent Breakfast- Friendly Staff- clean current spacious rooms.
Stayed in October 2022
Reviewed: September 25, 2022
Gene
United States of AmericaThe staff were great, the happy hour was awesome and the next morning complimentary breakfast was also wonderful
Stayed in September 2022
Reviewed: September 11, 2022
Kenneth
United States of AmericaPillows were flat, bed not comfortable to me.
Staff was very nice.
Stayed in September 2022
Reviewed: August 29, 2022
Benjamin
United States of Americano biscuits and gravy Starbucks closed
staff amazing Sharon, April, Wiliam
Stayed in August 2022
Reviewed: August 24, 2022
Debra
United States of Americagreat breakfast!! Attentive staff. clean.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content