6646 Old Collamer Road, East Syracuse, NY 13057, United States of America
#7 of 23 hotels in East Syracuse
Guests' ChoiceBased on 248 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
8.3
Facilities
8.4
Staff
8.5
Value for money
7.8
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Marilyn
United States of AmericaHad complimentary snacks & ordered food. The lemon pepper chicken was very good. Compliment to the chef.
Stayed in May 2024
Reviewed: May 6, 2024
Xun
United States of AmericaNice amenities. But I didn’t get a chance to really check them out as I checked in late and left early the next morning.
Stayed in April 2024
Reviewed: April 29, 2024
Dr
United States of AmericaLocation was a bit dreary but safe.
The location was close to my work area.
Stayed in April 2024
Reviewed: April 22, 2024
Lindsay
Canadapool could of been a bit warmer
breakfast and the friendliness of all the staff
Stayed in April 2024
Reviewed: April 19, 2024
Julie
United States of AmericaRoom was too hot and the thermostat didn’t work
Modern and clean
Stayed in April 2024
Reviewed: April 11, 2024
Melanie
United States of Americacarpet was clearly not vacuumed after the last guest.
Stayed in April 2024
Reviewed: April 10, 2024
Johari
United States of AmericaFront staff was excellent but I feel more staff is needed
Modern, clean, beautiful
Stayed in April 2024
Reviewed: April 8, 2024
Alejandro
United States of Americaliked evrything
room, breakfast, gym
Stayed in March 2024
Reviewed: March 16, 2024
Donna
United States of AmericaHaving to reserve time for the pool.
Stayed in February 2024
Reviewed: January 28, 2024
Cheryl
United States of AmericaBar was closed on a Friday
Breakfast was great.
Stayed in January 2024
Reviewed: December 4, 2023
Jenna
United States of AmericaThe thermostat did not work properly. It was stiflingly hot all night and unable to sleep. Linens for the pull out sofa were not comfortable and when calling front desk for replacement they told me to come get them as opposed to just delivering to the room. “Complimentary drinks” are only free until 630 pm promptly , even if you finish your drink and wait 15 minutes for the bartender to replace it in time. The quality of my stay did not match the price of paid for one night
Upon arrival the hotel in itself is beautiful and appealing to the eye. Pool was heated and clean. As was the room. Queen suite with sleeper sofa was roomy. Breakfast buffet had variety of options.
Stayed in December 2023
Reviewed: November 13, 2023
Dancil
United States of AmericaThe tub had a what look to be a dirt ring around it there was candy left on the floor from a previous person who stayed the couch had a stain on it and the heat no matter how hard I tried to turn it off it would go off had to sleep with the window slightly open
The staff were great check out in check was fast and easy
Stayed in November 2023
Reviewed: October 31, 2023
John
United States of AmericaTV operation
Room and facility was very comfortable and clean. Staff was very welcoming and friendly.
Stayed in October 2023
Reviewed: October 30, 2023
Cashira
United States of AmericaThe pool was not working
It is modern and very comfortable. Clean and the breakfast was great
Stayed in October 2023
Reviewed: October 26, 2023
Tiffany
United States of AmericaStaff was very helpful and friendly..
Stayed in September 2023
Reviewed: October 23, 2023
Scott
United States of AmericaNo maid service! Asked for at least clean towels and empty trash had to go to desk every night to get clean towels after front desk said we would have them in room everyday!!!!!!!!
I was nice great value!
Stayed in October 2023
Reviewed: October 9, 2023
Kevin
United States of AmericaTwo drink limit on happy hour
Stayed in October 2023
Reviewed: October 3, 2023
Daniel
United KingdomThe pool was closed
Rooms were good and big, comfy bed, bar etc was good although I chose this for the swimming pool and was happy to pay more to stay here, rather than others locally the pool was closed the whole duration I stayed
Stayed in September 2023
Reviewed: September 25, 2023
Serena
United States of AmericaEverything was great
The breakfast was amazing
Stayed in September 2023
Reviewed: September 12, 2023
Terry
United States of AmericaNo clean towels when I checked into my room; no one answered my calls to get new ones. Had to go to front desk to get towels and never got any more during my stay (two nights and three days). Housekeeping does not come to room to clean during your stay .
Very nice room, comfortable bedding. I like how the rooms face out to the lobby area etc . Free breakfast is great. Snacks could be way better for the evening happy hour. Wish there was a restaurant in the hotel
Stayed in September 2023
Reviewed: September 6, 2023
Megan
United States of AmericaRoom Temps were not consistent. Pool was closed.
Clean, breakfast, beautiful inside.
Stayed in September 2023
Reviewed: August 28, 2023
Arrian
NetherlandsBreakfast was oaky
Room was spacious
Stayed in July 2023
Reviewed: August 17, 2023
Jennifer
CanadaShower gel wasn't filled in shower.
Fast check in, room updated & clean, complimentary breakfast with made to order omelettes!
Stayed in August 2023
Reviewed: August 10, 2023
Daphne
United States of AmericaRooms not clean, I had to wipe food off of tables and clean the bathroom.
Size
Stayed in August 2023
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