513 South Florida Avenue, Tampa, FL 33602, United States of America
#47 of 136 hotels in Tampa
Guests' ChoiceBased on 894 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.3
Facilities
8.4
Staff
8.8
Value for money
7.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Page
United States of AmericaI didn't not like being charged for services I did not use. Like being charged for valet parking and I never used the service! And having a $250 hold on my credit card for incidentals.
The building was pretty. The 1 bedroom was nice and the layout was great! We came from Texas to meet family and loved having a living space seperate from the bedroom.
Stayed in May 2024
Reviewed: May 30, 2024
Jennifer
United States of AmericaThey don’t tell you anywhere that it is valet only parking and that’s $42-52 depending on your vehicle type. Also nowhere is mentioned there $100 deposit. The pool is small and full of unattended kids.
The rooms were nice and the breakfast was amazing, huge selection of food.
Stayed in May 2024
Reviewed: May 25, 2024
Jessica
United States of AmericaValet welcoming, room service timing, front desk smiling, vegan options
Room, location, bartenders
Stayed in May 2024
Reviewed: May 24, 2024
Obermeyer
United States of AmericaA/C problems
Clean
Stayed in May 2024
Reviewed: May 20, 2024
Donatus
Cayman IslandsShower floor was slippery. Room too cold.
Spacious suite
Stayed in May 2024
Reviewed: May 19, 2024
Coletti-span
United States of AmericaLoved the free "happy hour" !
Stayed in April 2024
Reviewed: May 14, 2024
Jinsun
South KoreaThe lobby can get too crowded. It was chaotic. There was only one trash can, in the bathroom. I wished there were at least one more trash can in the living room.
The location The view from the room Prompt check-in Spacious room
Stayed in May 2024
Reviewed: May 1, 2024
Crystal
United States of AmericaThe valet fee is too high. Also, there was a slight smell (stale) when we entered our room.
The breakfast was delicious. The attendants were constantly restocking and cleaning. Our kids enjoyed the city view room. The front desk staff were all nice during our check-in and checkout. I also liked how the hotel staff were quick to respond to concerns, and they contacted us via text message.
Stayed in April 2024
Reviewed: April 28, 2024
22benmac
CanadaEverything was great, especially for a large hotel. Breakfast was quite good considering it came with the room, and the 3rd floor outdoor pool was lovely!
Stayed in April 2024
Reviewed: April 26, 2024
Terri
United States of AmericaThe daily happy hours should last longer to be able to get there for that benefit to be used
Breakfast was wonderful each day Wish we could have made more than 1 of the happy hours
Stayed in March 2024
Reviewed: April 22, 2024
Kathy
United States of AmericaEverything except valet check out. Waited long time. It was busy
Stayed in April 2024
Reviewed: April 21, 2024
K3
United States of AmericaThe room, while very clean, needs to be upgraded, especially the bathroom.
The staff was very nice. Two standouts were Samantha at the front desk and Tyrek at the valet station. The restaurant needs more staff, especially in the kitchen and at valet station. Great location for attending anything at the Convention Center or Amalie Arena.
Stayed in April 2024
Reviewed: April 21, 2024
Teresa
United States of AmericaThe location was super busy and crowded. And we had a 3-4 hour wait to check in.
We had to wait for a long time to check in. It was awful
Stayed in March 2024
Reviewed: April 20, 2024
Jeffrey
United States of AmericaPool area
Stayed in April 2024
Reviewed: April 8, 2024
Valerie
CanadaGreat location
Stayed in March 2024
Reviewed: April 7, 2024
Adam
United States of AmericaPillows were. Not good.
Proximity to amalie arena.
Stayed in April 2024
Reviewed: April 3, 2024
Philippa
United KingdomChecking in was appalling the room wasn’t ready and they couldn’t give me a time when it would be ready after the 4 pm check in time , I had to sit in bar with my special needs daughter and my husband who was still in uk had to phone and help us
The hotel staff were helpful
Stayed in March 2024
Reviewed: April 2, 2024
Kara
United States of AmericaWe were there for 4 nights and we never received housekeeping or even clean towels. The pool and fitness center are extremely small. There isn’t enough space on nice days for everyone who wants to be outside. Our travel was delayed due to plane issues. We arrived early the next morning instead of at night. Even though I communicated with the hotel, we were told our room had been sold. We had to sleep at the pool until 2:45 pm before our room was ready. I prepaid for our trip through Priceline. The front desk staff then charged my credit card for the remaining three nights that we stayed. When I called to ask for help, the front desk staff was extremely rude and said, “how would I know that you prepaid for your room?” I ended up emailing the hotel and a manager apologized for the mix up and refunded me. It was quite a stressful 48 hours thinking that I may have to pay for the trip twice.
The location to everything is excellent-restaurants, grocery store, Riverwalk, trolley, etc. The room was spacious and clean. The beds are extremely comfortable. The bar/restaurant in the hotel is excellent and the staff are helpful and friendly.
Stayed in March 2024
Reviewed: April 1, 2024
Graham
United KingdomPool a bit small but OK for children
A very good and comfortable location for sight seeing in downtown Tampa.
Stayed in March 2024
Reviewed: April 1, 2024
Roxana
United States of AmericaOne of two Elevators weren’t working. I was on the 17th floor. Had to wait over 20 mins to get an elevator. How busy this hotel always is, an elevator should be fixed right away.
Location is perfect.
Stayed in March 2024
Reviewed: April 1, 2024
Alexis
United States of AmericaWasnt specific when it said parking. Wasnt happy having to pay for valet parking. The girl at starbucks was SUPER rude. The elevator is super slow and stairs are no where to be found. Needs a hot tub and towels at the pool.
People at the front desk were friendly. Wish sheri?(older lady with white hair) explained more about the $25 credit cause we didnt know until we were about to check out.
Stayed in March 2024
Reviewed: March 31, 2024
Smith
United States of AmericaThis hotel would benefit from updating their rooms. They are dated. And mine had a stale odor.
Great location. You're walking distance from attractions, restaurants, free cable car.
Stayed in March 2024
Reviewed: March 30, 2024
Julie
United States of AmericaThe room wasn’t cleaned daily. We had to call for towels on multiple days. The AC wasn’t working properly. They had someone check it twice but they didn’t fix it. We ended up sleeping with a box fan. They said the pool was heated but it was freezing.
Great location and breakfast.
Stayed in March 2024
Reviewed: March 27, 2024
William
United States of Americacoffee maker in room did not work ,tried 3 times a gave up.parking was $45 a day,I think a little steep
Really nice hotel,Breakfast was prety good
Stayed in March 2024
Albany, Australia
Claresholm, Canada
Eagle Beach, Aruba
Aït Benhaddou, Morocco
Greenville, USA
Büsum, Germany
Theydon Bois, UK
Taylorville, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content