Bar was only open for 3 hours 5-8 never been to a hotel that the bar area was only open to 8. Fire alarm in room kept going off has to change rooms at midnight.

Great location, beautiful hotel, breakfast was good

Stayed in April 2024

Toilet paper was thin , easily torn and looked cheap.

Breakfast was very good.

Stayed in April 2024

Shower was too large, taking up valuable sink space, which was too small. Shower had no shower curtain or door, so water sprayed 3 feet into bathroom, making floor wet & slippery. Also had no shelf for personal soap & shampoo or towel racks near shower. Microwave was 18" off floor, making it necessary to bend way over or kneel down to use. Refrigerator had no freezer section.

Well equipped room, very helpful staff. Large separate room for TV & eating, etc. Bed was comfortable. Air conditioning was good.

Stayed in April 2024

Remodeling was going on so breakfast & HH was moved to a conference room. Not as pleasant.

The rooms were comfortable & pool area was great.

Stayed in March 2024

I didn’t like that when we booked they didn’t tell us that it was all under construction and the food/bar was closed. also the TVs didn’t work in our rooms.

I like the rooms- and set up.

Stayed in February 2024

Hotel renovation noise. Tight rooms renovated to suites.

Stayed in January 2024

Under construction. Wasn't given Diamond package or greeting. Breakfast wasn't as it was in past visits where chef prepared breakfast as requested.

Great view and room.

Stayed in January 2024

Clean. Quiet, Good service

Stayed in December 2023

smells/odors from sinks!!

There was a definite sewer smell in the bathroom!! Hate that smell!!

Stayed in November 2023

Nothing

Rooms clean and quiet Breakfast Buffet Friendly staff

Stayed in September 2023

Breakfast was great! Quiet and comfortable room and bed.

Stayed in September 2023

I love the food.

Stayed in May 2023

there was not much not to like. maybe breakfast could have had a few more options like deli meats and cheeses.

the location was excellent. the wifi was very good. the breakfast was good. the room was clean and good sized for a couple. the pool area was nice area to relax. the room was quiet and the bed was very comfortable. in fact that was one of the most comfortable beds I’ve ever slept in at a hotel.

Stayed in May 2023

Hard to find. Tucked in behind Paloma Village shopping area.

The staff were pleasant and helpful. Breakfast was great.

Stayed in April 2023

The pool was not heated which was a disappointment. Also the snacks for cocktails were very minimal which was very disappointing.

Stayed in April 2023

Longer restaurant hours.

Breakfast was very good with a variety of choices. The room was spacious and the bed very comfortable.

Stayed in February 2023

The parking spaces are not large enough and it’s expensive to stay there during the holidays.

The design and layout of the rooms, the outdoor space, the breakfasts and the location.

Stayed in December 2022

front desk person not very personable

location

Stayed in November 2022

nothing

huge rooms, comfy beds. nice happy hour

Stayed in November 2022

Noisy fan. Patio unusable on parking lot side and below parking lot grade. When patio door opened fan was especially very noisy.

Beautiful are

Stayed in November 2022

Everything was awesome

Friendly staff awesome breakfast

Stayed in September 2022

A few issues in the room. The floor was not level and both the main door and the bathroom door rubbed on the floor and was hard to open and close and very noisy.

great location. Quiet and clean. Breakfast was very good.

Stayed in October 2022

We liked that it was a one bedroom suite but it was small in square footage. My only real negative was that I asked for a room with a nice view but they gave us a view of a parking lot, even though the guy at the front desk said the hotel was pretty empty (we were there during the week). Only minor negatives. I would stay there again. It's a good value for the money, especially for anyone who prefers the foothills to downtown or central Tucson.

It's in a good location in the Catalina Foothills and all of the bars/restaurants around the Encantada. It's technically in walking distance to the Encantada but it's such a busy intersection, I would only drive there. It's directly next to a Fleming's Prime Steakhouse where we walked for dinner one night and it was excellent. Starbuck's and CVS were also both in walking distance. The staff in the hotel was particularly friendly and helpful, especially the woman from NY who worked in the restaurant at breakfast. The complementary breakfast was better than most and had great views of the mountains. We only had the opportunity to go into the pool once and it was nice. The hotel also has happy hour free drinks in the evening around 5:30p so we went there on our last night after we finished working. Everyone who works there was really nice.

Stayed in August 2022

Wifi didn't work and TV glitched on every channel.

The breakfast was great, nightly Happy hour was great. The breakfast staff was exceptional, so friendly and clean.

Stayed in August 2022