Nice terrace - should be serviced

Fresh cocked - all good

Stayed in April 2024

Had no idea until check in that there was a $300/day security deposit required. There's no microwave and the refrigerator is ridiculously small.

Had a nice view of midtown Manhattan.

Stayed in April 2024

Some of the people who were there made my stay very uncomfortable. Loud noise. Music playing all night which made it hard for me to sleep from 2am-5am!!!! I had to ask for a different room which was sooooo inconvenient due to me having to pack my belongings up and leave at 5am. Halllways smelled like pounds of marijuana.

Very modern, nice staff!

Stayed in March 2024

Customer service was very snobbish and they prioritized gold members over regular customers everyone should feel welcomed once they've arrived here but wasn't the case with me and my wife felt dismissed. also the staff and manager were trying to get us to leave and go to residence inn next door offering a full refund just to leave I told them I couldn't afford incidentals both night which was $150 per night ($300) for incidental + ($587) for the room = $887 I thought I had to pay incidental once as any other hotel not with envue it was a birthday surprise for my wife and she had to cover the incidentals. After we paid and gotten everything taken care of the staff was were standoffish and sarcastic throughout our whole stay making us feel less than on our last day in the hotel check out was 11am our room keys were shut off at 6am and we could not re-enter room till we got another key to retrieve our belongings but we did not let these belligerent individuals ruin our time we had our own fun and had a blast

The king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing NY city

Stayed in February 2024

Expensive, as everything around. The pool is small.

Absolutely fantastic view and hood location, if you plan to visit Manhattan with a car. Fresh and clean.

Stayed in February 2024

I stayed for 15 nights and one of their lifts was broken for whole of my stay. And one day both were out of order which caused a lot more inconvenience. Toiletries were not replenished as expected and cleaning was not upto a good standard until I mentioned this to reception desk.

The breakfast was good not too many options though. The location was excellent, right next to the ferry port and was away from main NY city so was very quite and peaceful

Stayed in February 2024

The room was very small.

It seemed to be a trendy boutique hotel, but the staff for very nice and helpful.

Stayed in December 2023

No room service no parking

Aesthetic

Stayed in December 2023

Last visit, someone set off fire alarm around 430a and no compensation or apology for what happened. Protocol was followed which was great but communication afterward was not

Very clean and friendly staff

Stayed in October 2023

Nothing realy bad.

Nothing exceptional.

Stayed in November 2023

500$ per night is a little expensive…

The amazing view on NYC!

Stayed in September 2023

Location & price

Stayed in September 2023

Very clean and location

Stayed in July 2023

1. I paid for breakfast included, they gave me a voucher worth $25 for breakfast which means you can’t order breakfast more than that amount. I booked the room for 2 but the voucher was for one until I spoke up and got a new one. It was not buffet breakfast like most places. You sit and order from the menu. 2. There was no toothpaste, I had to call and ask for one. 3. There was no microwave in the room 4. You pay for parking separately which is like $22 a day. 5. Reception is the same area as the nohu restaurant so definitely noisy and busy.

1.I loved the view, it was absolutely stunning. Room was definitely the cleanest I’ve been to. 2.The place was spotless clean. 3.Breakfast was delicious. Staff was very nice. 4.The pool was great, it’s enclosed and lots of privacy. Gym was very equipped too. They also have a private gym room which I feel it’s for ladies, you can watch gym videos on the big tv there. 5.There was a nourishment room but only had ice and water machine, most hotels sell the water but they have free water in the gym and nourishment room too. 6.Clean towels in the gym area and pool area as well. Staff was very nice and attentive.

Stayed in August 2023

I was charged for a room rate on my credit card for my room that I paid in advance through Booking on May 30th for a one night stay on June 13th I am currently still trying g to get the hotel to reverse the transaction or refund my credit card on July 3 , it has been very difficult to get I. Contact with someone that has the authority to refund me so basically I’ve paid Over 600$ for 1 night stay so far and I’ve called several times to have them correct this issue , I keep getting transferred to another person that has not communicated with me and I’ve left messages

I chose a skyline view room and it was really Beautiful, the room is decorated in a sleek modern style, it has a beverage fridge and a Nespresso machine, which I really enjoyed, the Ferry is immediately across from the hotel , so that made traveling back and forth to the city convenient

Stayed in June 2023

Everything

Stayed in June 2023

The room was a little dirty. Our iron didn´t work and it took a couple days to get a new one.

There was a very nice view. The room had a very good bed and the size of the room was great.

Stayed in June 2023

Air-Condition seems little noise, the controller didn't work well.

Very good location and view, room is clean, provided very good breakfast, car parking is also very convenience.

Stayed in May 2023

No free Parking!;((((

loved the location, the view, and the cleanliness!!

Stayed in May 2023

at 2 am the fire alarm went off and we had to wait outside in heavy rain with a thunderstorm, no one explained anything, no one directed the evacuation

awesome view

Stayed in April 2023

very long wait to check in which was inconvenient when pressed for time you need more staff

nice all around

Stayed in April 2023

the ice cube machine wasn’t easy to work at all

very clean

Stayed in March 2023

I had to pay extra for Wi-Fi. $13! seriously?!? gimme a break!

gorgeous view, clean, nicely decorated

Stayed in February 2023

No food around. bar/restaurant close earlier than it says on Google maps.

View was amazing and 1 min walk to ferry

Stayed in October 2022