Breakfast buffet: there's no still water at disposal, fruit is not tasting, sweet options are not so many, bread not good. A tea kettle would be great (there's just coffee machine in the room). Noise coming from other rooms (screaming people, weird noises of doors, noisy air conditioning system (or other equipment) just outside the window of the room. Cleaning done twice in 5 days.

Position, not far from the airport. Unfortunately in the area there is a bit of degradation. Roof toop with wonderful view. Staff just amazing.

Stayed in May 2024

The first night I couldn't sleep as I could hear loud foot steps form the guests on the floor above till 2 or 3am. Improved noise insulation would be beneficial

Friendly,helpful staff and free upgrade we didn't ask for

Stayed in April 2024

the breakfast room is tiny, and not well located, it should be sea view

location

Stayed in April 2024

Our car was basically taken by the valet crew without our consent, we could stop them at the last minute. Valetparking was extremely expensive, while you could park for free across the street. Check in was rushed, with a lot of confusion. In the end it did work out. The rooms were VERY noisy. We could hear our neighbors as if they were standing in our room and the whole night we could hear strange noises as if the building would collapse.

The breakfast was very nice, the location was perfect in Venice beach. The rooms were clean and big. The roofterrace is very nice. The included services were awesome! We could rent beachtowels, padle rackets, bikes, volelyballs, etc for free and they were always available for us.

Stayed in May 2024

The reception and breakfast area is a bit small. Would be good to have another option for pillows.

Excellent location. Amazing rooftop. Very friendly staff and nice that the Hotel offers bicycle for free. The room I had was huge.

Stayed in May 2024

The public areas ie reception and the breakfast room were small and cramped for a big hotel. No proper hotel bar..the rooftop bar was just full of people from outside of the hotel…Was expensive and lacked the personal touch. Breakfast was ok but limited and repetitive. The entrance to the hotel wasn’t very welcoming and was shared with the valet parking, so busy with cars coming and going. Not actually a beachfront hotel, a full block back from the beach with the hotel entrance being the furthest away from the beach. The partial sea view from the room was very partial, mainly looking over back streets, rough roof tops and bins.

Fabulous room..had a king suite and it was great for us 3 adults. Lovely staff.

Stayed in May 2024

All good

Central location , good sized rooms , compfy beds clean.good shower and great staff

Stayed in May 2024

No bathtub and the shower/bathroom was tiny. Not a huge deal but a little disappointing for a more expensive hotel.

Close to the beach and tons of activities! The staff was amazing! Great breakfast, great views!

Stayed in May 2024

A lot of extra charges / fees added on to the basic price. NOT expected and NOT good customer service to NOT be told ahead of time .

OUTSTANDING STAFF.

Stayed in April 2024

No pool & was unclear where & how to access breakfast .

Super location

Stayed in March 2024

Location, comfort, staff Breakfast included was a great surprise, and it was really good.

Stayed in March 2024

This area of the boardwalk where the hotel is located seemed to attract more homeless people and/or persons with substance issues than other areas we saw. While the variety of people certainly makes it interesting, it can be uneasy for families etc who are trying to vacation. No issues at the actual hotel though.

Location was great. Central to base out of for all activities. Good breakfast and the staff were friendly.

Stayed in March 2024

We contacted the property to try to advise them of our late arrival due to our flight to the US being cancelled, and we heard nothing from them - we messaged via the Booking app, emailed them directly. I also contacted them by phone - they couldn’t find our two night booking when we spoke and I was disconnected before we were able to inform them of the change of plans.

Location was great for Venice Beach and a short drive from LAX. Room was huge, clean and comfortable. Bed was massive and much needed after an overnight flight. Staff were all very helpful in person, however were useless when contacted to discuss our booking via phone or email.

Stayed in March 2024

My bathroom light was flickering, but that's just a quick fix and I can't find any other fault.

Always a pleasant stay, I've been in countless dodgy airbnb's in my 50+ trips to LA but Erwin is the one place you can count on.

Stayed in February 2024

The rooms were slightly dated, but the spaciousness made up for the decor. It would be nice to have a breakfast option on the rooftop area rather than only downstairs.

The room was very spacious. the roof top bar area very nice for a dinner or sundowner. Close to the beach and the staff very friendly. I would recommend this hotel.

Stayed in February 2024

That I had to change rooms because balcony door didn’t close

Location

Stayed in February 2024

We had a reservation for 4 people in King Suite City View. When we arrived after long journey from Las Vegas, tired, we found out that the sofa is not prepared for sleeping. So we went to the front desk and they told us we should do it by ourselves. There were no pillows, no proper blankets, we had to take some from our double bed in the other room, so our kids could sleep like in a hotel not in a hostel. The sheet was holey. The worst thing was a big loud from the street where you cannot go after sunset as it is too dangerous. Unfortunately the overall experience was really bad in a comparison to other hotels in CA.

The hotel looks cozy from the pictures on the website but we were dissapointed. This was our last hotel during our week stay in California and Nevada and we cannot say anything good.

Stayed in February 2024

My 2-night booking was made on booking.com and was prepaid! For this reason I was a little upset about the original room they gave me…one would think a prepaid reservation would get a nice room right off the bat! But anyway, it worked out! As stated, the hotel is in a great location and is in good/decent condition! But it is starting to see a little wear and tear! At nearly US$400/night does it provide good value? Maybe!

Location! Right in the heart of Venice Beach! The hotel does not have any amenities other than the rooftop restaurant which is obviously pretty cool, overlooking the boardwalk and views of the Pacific Ocean! Rooms are very white, and clean, with comfy bed and good bathroom/shower! My room on the top 6th floor had a small balcony which provided excellent views of the boardwalk/beach! Note: I was given this room only after I complained about the room they originally gave me on the 5th floor which had no balcony and looked into a building!

Stayed in February 2024

A pool or spa would be a fabulous addition.

Very good location for visiting Venice and surrounds. Beautiful rooftop bar. Staff very friendly and helpful.

Stayed in February 2024

Nothing really, could probably do with updating their charging capacity, 4 people with mobiles and laptops it was a real struggle.

The location was great, although do be aware that it comes with the trade off of being very noisy.

Stayed in December 2023

Elevator was at times very busy

Overall. Excellent experience

Stayed in January 2024

We came for the stay because of the rooftop hangout but it was closed because of Xmas so we missed that aspect. Understandable though

Location and staff were just really great. Nice room and all was great!

Stayed in December 2023

Noisy guests at 1.30 am

Stayed in January 2024

The shower/toilet was tiny (even for small people) and not very private which was not great in a suite for four. The kitchenette had not a single proper coffee cup or plate or cutlery, so a lots of disposables wasted. The balcony overlooked ocean behind a parking lot that seemed rather scary after dark. It was not a problem on the 5th floor, but I would not want to have been on 1st floor. Also made me appreciate the secure parking garage for the hotel (50 bucks a night, but this was advertised clearly and all the area hotels charged this)

Great location, right where Barbie had skated, as demanded by the kids. Clean, really good sized suite for family. While the sofa bed, as in most hotels, was not comfy, the sofa itself was plenty large to sleep on. Lovely ocean view from balcony, which was good, because the much advertised roof terrace was charged as a rather eye watering extra. All the staff were very nice and helpful.

Stayed in January 2024