5655 West Valencia Road, Tucson, AZ 85757, United States of America
#15 of 106 hotels in Tucson
Guests' ChoiceBased on 257 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.9
Facilities
9.0
Staff
9.1
Value for money
8.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Thomas
United States of Americahaving a coffee station and local newspaper available
clean and quiet room - new look
Stayed in April 2024
Reviewed: March 29, 2024
Zane
United States of AmericaIt will be great if breakfest is included with the price, but everything is good.
Swimming pool is great, location is great too, it's super easy to find on the map and you can see this building far away from it.
Stayed in March 2024
Reviewed: March 22, 2024
Rodriguez
United States of AmericaThere were only 2 paper coffee cups in the room, and none in the bathroom at all. I was charged 3 times on my credit card for the room. The one with the 50.00 hold and room charge was credited back. I now have 2 pending. One has a charge for a movie we did not rent. I have tried several times to reach the front desk by phone, but the calls would not go through.
Great location. Great food. Very nice rooms.
Stayed in March 2024
Reviewed: March 22, 2024
Zane
United States of Americawifi was unavailable for the first few days, but later got fixed. I wish breakfast could be included.
Location is great, convenient to go to super markets, restaurants, etc. overall it meets my expectation and will book again.
Stayed in March 2024
Reviewed: February 18, 2024
Toby
United States of AmericaNice location right next to Casino Del Sol
Stayed in February 2024
Reviewed: February 14, 2024
Michael
United States of AmericaExceptional front customer service and the cleanish of the room
E
Stayed in February 2024
Reviewed: February 9, 2024
Darlene
United States of AmericaNot enough coffee and definitely not enough creamer packets.
The room was exceptionally nice. Big beds, walk-in shower, roomy. The place looked like it was brand new.
Stayed in February 2024
Reviewed: February 9, 2024
Edith
United States of AmericaThis is an exceptionally wonderful property. My ONLY hardship was having to tolerate the traffic to reach the hotel. Estrella is A beautiful , clean, quiet & well kept hotel. Highly recommend!
Stayed in February 2024
Reviewed: December 21, 2023
Debra
United States of AmericaWeekend charges are outrageous!
Location and customer service.
Stayed in December 2023
Reviewed: November 9, 2023
Elaine
United States of AmericaCasino nearby
Stayed in November 2023
Reviewed: October 23, 2023
Amy
United States of AmericaBed was hard and room was hot
Good place to stay specially with Casino right next door
Stayed in October 2023
Reviewed: October 3, 2023
Cheryl
United States of AmericaPerfect. Could have used some info about how to start betting for novices.
Very clean, pretty. Great amenities. Friendly staff.
Stayed in September 2023
Reviewed: September 30, 2023
Sharon
United States of AmericaThe restaurant at the Casino had great sushi. Liked having casino there. Room very comfortable. Staff very friendly.
Stayed in September 2023
Reviewed: September 28, 2023
Betty
United States of AmericaSmoking in casino
Was close to casino
Stayed in September 2023
Reviewed: September 25, 2023
Cathy
United States of AmericaAll in all everything was comfortable for our stay The room was clean, softer beds would be nice but only that is only personal preference however adding microwaves in the room would be a convenient addition.
We enjoyed our stay. The rooms were clean, the beds were a bit hard, no microwaves in the room and we were a little disappointed that my granddaughter wasn't able to go down the water slide, she wasn't tall enough, can't swim and life jackets and floaties are not permitted on the slide. I probably should've researched the rules first. No fowl on the hotel though, safety first we understand. House keeping was very friendly and provided everything we asked for and bit more.
Stayed in September 2023
Reviewed: September 22, 2023
Sharon
United States of AmericaSpacious rooms, friendly staff, casino, and pool. Will be staying again on the way back through Tucson to Texas.
Stayed in September 2023
Reviewed: August 14, 2023
Gayle
United States of AmericaBuffet could have been a much higher quality especially for the price charged!
It was good. A little bit high priced for the quality. Especially the buffet restaurant
Stayed in August 2023
Reviewed: August 8, 2023
Judi
United States of AmericaCan’t think of anything
Does Estrella provide breakfast?
Stayed in July 2023
Reviewed: August 4, 2023
Norma
United States of AmericaOne elevator only in service
Friendly staff. Clean room
Stayed in July 2023
Reviewed: July 29, 2023
William
United States of AmericaNothing
What breakfast.....
Stayed in July 2023
Reviewed: July 25, 2023
Jami
United States of AmericaOne elevator was down. But that’s all
Everything! Excellent hotel
Stayed in July 2023
Reviewed: July 10, 2023
Stichlipjb
United States of AmericaArcade
Everything except the arcade area definitely need more games other than that it was fantastic be seeing you soon
Stayed in July 2023
Reviewed: July 1, 2023
Stacey
United States of AmericaThe pool water wasn’t the cleanest you could tell by the color. The pool bar should offer some type of snacks. And more variety of drinks. There was no room service and the beds were hard as well as the pillows
It was newer and very clean and the staff was very helpful and friendly. Walking distance to casino and amphitheater
Stayed in June 2023
Reviewed: July 1, 2023
Jeanne
United States of AmericaConvenient for walking to AVA concert.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content