Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. North Carolina hotel reviews
  4. Gastonia hotel reviews
  5. Reviews of Express Inn and Suites

Reviews of Express Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1601 Bessemer City Road, Gastonia, NC 28052, United States of America

#12 of 17 hotels in Gastonia

Guests' Choice

Review Score

Based on 44 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    it was ok
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    not a good breakfast they let me have my dog even though the rules said no dogs. they would not let me stay a second night.

    Stayed in March 2024

  • Reviewed: January 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No continental breakfast offered

    It’s a great location right next to the highway.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Pretty good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs paper towels like they got tissue

    Yea I like the property and bed was comfortable

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Pretty good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs paper towels like they give tissue

    Close to my job and bed was comfortable!!

    Stayed in January 2024

  • Reviewed: December 4, 2023

    7.0
    Okayish
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was wrapped in plastic which was weird and uncomfortable. I'm guessing it was filthy so I didn't mess with it

    The place looked very much like an oldschool motel from the 60s and not at all some chain

    Stayed in December 2023

  • Reviewed: September 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room outdated

    Stayed in September 2023

  • Reviewed: April 25, 2024

    3.0
    Would not stay there again.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room lacked linens. Furniture looked like yardsale items. No coffee maker or any glasses. Lobby was cluttered with items for sale so i had a hard time reaching the counter to check in.

    Good location but a bit noisy with traffic and a train nearby.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    1.0
    no dog rule stinks
    • With a pet
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    couldnt have my dog

    didnt stay the second night.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    1.0
    Not what I thought it look so nice on the outside
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I went into the room to see an empty bed with linens on the table after a long drive I made up my bed to take a nap I was not comfortable enough to even stay the entire night I grabbed my bad to see there was still a condom wrapper on floor.

    Location

    Stayed in April 2024

  • Reviewed: March 28, 2024

    4.0
    Like REALLY🤦🏾‍♀️😲🤦🏾‍♀️
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff at the desk was very rude and tried to play me with a room I didn't pay for. Their policy posted in the office is you have to pay $20 per night for an extra guest which is not listed in the booking.com policy then the first room she gave me looked like a hoe house. IDK who she thought I was but I'm not that type of female and it was a double bed. When I returned to the office to let her know that's not what I paid for, she got extra rude! Another staff member came out to the front because she heard her fussing because I was not satisfied with the room. The new staff proceeded to help me to get the room I paid for which was a King bedroom. Got to the next room and they had hand towels as towels to dry off with, no trash can in the room at all, no hand soap to was your hands😲, and the refrigerator made a loud noise in the middle of the night🤦🏾‍♀️. The mattress even had plastic on it. Will I stay again maybe because of the convenience of the room and the fact they have smoking rooms only!!!

    The bed size, the smoking room, and the location was the main thing I liked about this property.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms was horrible

    The kindness of the staff

    Stayed in March 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was comfortable and room was clean

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was comfortable and room was clean

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was comfortable

    Stayed in January 2024

  • Reviewed: December 9, 2023

    10
    If you’re looking for five star hotel on a budget, then this is one of the best decisions I could’ve ever made
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel staff was very professional and helpful, they made us feel welcome!! The room was very clean. I felt as if I were In the comfort of my own home.

    Stayed in December 2023

  • Reviewed: November 23, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like it there. Just don't go to Quality inn in Kings Mountain they have bed bugs throughout the hotel.

    Stayed in October 2023

  • Reviewed: November 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Plastic on the mattress. Sweat all night

    Fridge microwave location

    Stayed in November 2023

  • Reviewed: October 3, 2023

    1.0
    This is why you don't book on line
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The real question is, what did I like? NOTHING!!! I paid for 2 nights and was refused service. Why in the hell wasn't I giving my money back or relocated?

    Like you actually give a dam. I was wronged in every way. I was accused of having a dog in the room and personal tried to intimated me and my girlfriend on every level. They even accused her of taking pillows and said they had it on camera. When I asked them to see the camera footage they threatened to call the police. My response to that was, please do!. There was never a dog in the room and we work hard enough to buy as many pillows as we need or want.

    Stayed in October 2023

  • Reviewed: May 11, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    THE ROOM SEEMED TO BE IN THE MIDDLE OF REMODEL OR SOMETHING.

    DECOR OUTSIDE THE OFFICE

    Stayed in March 2022

  • Reviewed: December 23, 2022

    1.0
    we wouldnt send our worst enemy there. it was a sham.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    i am requesting my money back into my bank account immediately. the entire place is a sham and you should not be listing this as places to stay. when we arrived, she said said she didnt think we had a reservation, and would have to see if they had a room for us . as she was gone for at least 5 mins, we observed the plastic barrier between us was more than disgustingly dirt, photo attached, there were NO OTHER CARS PARKED outside any of the rooms. i dont believe there were ANY rooms available. it was a very difficult place to find, we had to stop and ask a gas station for directions, as WAZE could not find it….a young man there said you could only get thru to it by using his gas station. he said “lady, i think you have been scammed”. no one stays there, and IF you could, you would NOT WANT TO STAY THERE…. they took the payment out of my account and i want it replaced. this place should not be advertised on your website.

    Stayed in December 2022

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!