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  5. Reviews of Extended Stay America Suites - Las Vegas - Valley View

Reviews of Extended Stay America Suites - Las Vegas - Valley View This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4270 South Valley View Boulevard, Las Vegas, NV 89103, United States of America

Review Score

Based on 395 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    6.9

  • Facilities

    5.7

  • Staff

    7.1

  • Value for money

    5.9

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 28, 2024

    1.0
    A very unpleasant stay. Never again.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty much everything. We booked it because the location and price seemed decent, and breakfast was included. But the room was dirty, paint was peeling and was in general disrepair. Used the pull out couch and found trash behind it. There was a cockroach in the room. Trash throughout the parking lot. Saw a prostitute going into one of the rooms. The breakfast wasn’t really a breakfast but watered down coffee and packets of oatmeal. Luckily our stay was short.

    It was close to the strip.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    I would stay again when in the area
    • Leisure trip
    • Couple
    • One Bedroom Suite - Non-Smoking
    • Stayed 3 nights

    I had to clean the handle and door of the refrigerator with soap and towel as the cleaning crew did not. I also had to clean around the floor area of the toilet.

    Air conditioner and refrigerator were nice and cold. Bed was comfortable. Friendly staff.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    1.0
    Deeply disappointing and far below expectations
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Regarding the aspects I did not like about the property, frankly, I was disappointed with nearly everything. The public areas were poorly maintained, with trash scattered everywhere. The rooms had an unpleasant odor and were poorly cleaned, with signs of mold in the bathrooms. The beds, kitchen appliances, refrigerator, and sofa were all in poor condition, which was a stark contrast to the photos shown at the time of booking—it felt like a huge misrepresentation. Additionally, the staff was unhelpful; for clean towels, I had to go to the lobby and exchange them myself, which was inconvenient as it seemed like they suspected guests might steal them. The breakfast was also disappointing, not only due to its poor quality and the cramped space in the lobby but because it was poorly stocked. Despite arriving during the breakfast hours, there was nothing left on the last few days, which was frustrating for me and other guests.

    Regarding what I liked about the property, I must be honest and say that, unfortunately, I didn’t find aspects that truly stood out or met my expectations. I always strive to see the positive in every experience, but in this case, there were no notable elements.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    I would go back
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Bathroom is small.

    The location not far from the strip, good area. The pool was nice. The separate rooms and living room is good.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Don't base your trip in your hotel room is Vegas enjoy!!!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast too simple, coffee, muffins, oatmeal and hot chocolate powder packs. You could add bananas and yogurt 🤤

    Spacious, clean and comfortable room. Pans, coffee maker and spatulas can be asked for to the staff. My kids love the pool and the hot tub!! 😁

    Stayed in April 2024

  • Reviewed: April 8, 2024

    2.0
    Poor
    • Leisure trip
    • Group
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Small dirty outdated

    Convenient

    Stayed in April 2024

  • Reviewed: April 1, 2024

    1.0
    Strong cigarette smell
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room had a strong smell of cigarette smoke as well as cigarette burns on the coffee table. After walking barefoot I noticed the floors had dirt or crumbs everywhere. The free breakfast was only coffee and packs of instant oatmeal.

    Free parking

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    I really like the location it's close to everything

    Stayed in March 2024

  • Reviewed: March 31, 2024

    1.0
    Checked in and checked out in less than 15 mins. Rooms smell smoke and pot. Not suited for a family.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Checked in late with family along with two kids. The room was supposed to have 2 beds to accommodate the 4 of us but it had only one bed. Checked with the front desk and they said they were fully booked and that is the only room they had. We checked in and went into the room and it smelled awful full of smoke and pot. Went backed to the front desk and requested a cleaner room but the lady at the front desk said she was helpless and cannot do anything and said we have to spend the night in that room. I did not feel comfortable staying in the room that smelled bad with two kids and decided to move out and look for a better option. Went back to the front desk and asked the lady if she could give us a refund since the room was not good and also there were not enough beds for all of us but she rejected. Finally she took my phone number and email and mentioned that the manager will call me next day to discuss about my situation. I did not receive a call nor an email. I lost my money booking this hotel and ended up looking for another hotel at 11 pm in the night with two little kids.

    Nothing in the hotel matches our expectation. The room smelled awful even though it mentioned that it is a non smoking property. Not friendly staff. Even though it said it is a non smoking property it is not . Rooms smell bad. The front desk staff confirmed that they cannot enforce non smoking policy and it is what it is.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Friendly helpful staff!
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about. It is not a fancy casino hotel but it is a good value.

    The super friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    1.0
    Not a good place to stay with or without your family.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were not very clean. I found the remote control in the couch along with crumbs and other garbage. The couch was worn out. the doors had been repaired multiple times, and still did not function or latch properly. There were long term tenants drinking, and smoking all around the property. One was banging a trash can on the railings. The lack of safety alone at this property would make me never stay here again.

    The staff were relatively friendly.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great stay and friendly staff. Need to updated facilities.
    • Leisure trip
    • Group
    • One Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Out dated, room smelled like smoke

    Nice location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    1.0
    Tried two rooms both were a mess.
    • Business trip
    • Solo traveler
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night

    The rooms. Horrible - A mess. The first room had hair all over the place including pubic hair all over the tub. Dried food on the stove and counter. Overall, disgusting.

    The check-in staff

    Stayed in March 2024

  • Reviewed: March 25, 2024

    2.0
    Never Again!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    Even for a non-smoking room, the stench of tobacco and pot was overwhelming!

    No much.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pull out couch had a twin size mattress instead of a full.

    I originally booked 2 rooms and was told the location overbooked. They were able to put us in a family suite that worked out for our stay.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed and the "breakfast" provided was lack luster to say the least.

    The staff was amazing. They were incredibly friendly and helpful.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    2.0
    Would not recommend this place
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we got to the room it was very nice with refrigerator and a stove. When we started to check out the bedroom floor was dirty like if no-one had sweep in the bathroom the toilet had pee stains the remote control for the TV wasn’t working there was a leak under the bathroom sink We still stayed since we were so tired. The lady in front decides to call me to see if we were good I’m like oh that’s nice she’s checking on us NOPE wrong I start telling her oh we the TV remote doesn’t work and…she stopped me and tells me oh well I’m calling for a noise complaint I’m like what….yes it seems that the people under you said it sounds like you are playing bowling ball….I’m like no it could be recliners that makes noise every time we get up or the door that doesn’t close softly you have to really shut the door…so she said ok well just be mindful of others…lol So at check in the morning we want to take a shower and of course no hot water I’m like thats it lets get out if hear and return the keys and make a complaint of all the things. Well I did and seems like she didn’t care the same nice lady up in the front…..I wish I had pics darn it.

    When we checked it at the front office the lady was very nice gave us good directions on how to get to our room

    Stayed in March 2024

  • Reviewed: March 15, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • One Bedroom Suite with 1 Queen Bed - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty and dusty, bathroom was dirty and filthy. I would not recommend

    Was okay but not worth it

    Stayed in March 2024

  • Reviewed: March 11, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night

    Dirty, dingy dusty rooms, Bath tub looked so dated and rusty.

    Location and staff

    Stayed in February 2024

  • Reviewed: March 8, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Not what I expected! Paid too much for something not worth $500 for 4 nights. Dirty and it smells. Ended up going to my uncles to stay there for the rest of our trip

    Nothing

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very decent
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    Stated free breakfast but only had coffee and muffins

    Great location and decent accommodations. Centralized and was able to bring our dog

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Perfect for a family visiting the Las Vegas strip.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There could have been better grab and go snacks for breakfast. There was only one type of granola bar and muffin.

    The staff was very helpful and provided us with everything we needed. The room was spacious and was worth the money. It was a convenient distance from the strip and a much quieter and calmer place than a hotel with a casino.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Good overall, would stay there again
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn't dirty, but it could have been cleaner

    The size was great

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The jacuzzi always closed

    The Kitchenet The one bedroom apartment look

    Stayed in January 2024

  • Reviewed: February 16, 2024

    1.0
    Very Poor
    • Business trip
    • Couple
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No bread in the morning

    No food

    Stayed in February 2024

Showing 76 - 100

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