700 Northpoint Parkway, West Palm Beach, FL 33407, United States of America
#101 of 118 hotels in West Palm Beach
Guests' ChoiceBased on 215 hotel reviews
6.2Cleanliness
6.7
Comfort
6.7
Location
7.5
Facilities
6.5
Staff
7.3
Value for money
6.5
Free WiFi
5.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Bolivar
United States of AmericaTook over an hour to check in Elevator broken Filthy
Nothing
Stayed in May 2024
Reviewed: April 18, 2024
Janelle
United States of AmericaNo problems. It was what I was expecting.
The property was very convenient to my location. There were adequate restaurants in the vicinity. It was clean and adequate and served my purpose.
Stayed in April 2024
Reviewed: April 5, 2024
Aaron
United States of AmericaThey Advertise breakfast is really misleading, they say the serve some what of a continental breakfast because so many people come to the front counter asking do the serve breakfast and they point you to a little corner that has coffee, hot chocolate, oatmeal and some prepackaged stale muffins, I was pissed because the expectation of breakfast being served at this inflated price was the reason I booked this place
Friendly staff, well lit property
Stayed in April 2024
Reviewed: March 25, 2024
Janelle
United States of AmericaFor the price of the room it should’ve been better breakfast only oatmeal and muffin the Wi-Fi sucks the pool was again very dirty the food was terrible
Staff is very pleasant
Stayed in March 2024
Reviewed: February 29, 2024
Tim
United States of AmericaNever saw a cart to move luggage. No ice machine. No coffee machine available. Minimal kitchen items available and you had to request them.l Old building not kept up well.
Staff were nice. Convenient to spring training games.
Stayed in February 2024
Reviewed: February 8, 2024
Veronica
United States of AmericaHaving to request dishes at front desk for the room.
Cleanliness.
Stayed in November 2023
Reviewed: January 5, 2024
Jordan
United States of AmericaThe Wi-Fi service sucks
It was clean
Stayed in January 2024
Reviewed: December 11, 2023
Alyssa
United States of AmericaThe bathroom, especially the shower, was not clean, there was a weird smell in the lobby and our room like smoke even tho it states a smoke-free hotel. The cabinets in the bathroom were broken. The pull-out couch was broken so my kid just slept on the couch. The "to-go Breakfast" was supposed to be served until 9am ( even though the sign in the lobby says 9:30am) but there was only coffee and tea available when I went down at 8:45am.
Check-in was easy and the staff was very friendly. The room was a good size with a kitchen (you have to request kitchen items if you want them) - it was much more spacious than I anticipated. The beds were comfortable.
Stayed in December 2023
Reviewed: December 4, 2023
Riina
EstoniaCarpets in the hall were smelly. Room looked worn out a little, electric sockets didn't keep anything plugged in. Breakfast is minimal grab-and-go (a plastic bag with a couple of different items, none of them particularly good).
Ample free parking, clean bedding, quiet room, nice surroundings.
Stayed in November 2023
Reviewed: September 2, 2023
Sedricka
United States of AmericaAs soon As we pulled up there were police dealing with a lady who looked homeless and smelled with her boyfriend and dog in the lobby just relaxing
Location
Stayed in August 2023
Reviewed: July 9, 2023
Ernesto
United States of AmericaProperty is ok
Tv was not working and the staff did nothing to try to solve the issue.
Stayed in July 2023
Reviewed: June 2, 2023
Randaneshia
BahamasThe stove handles keep dropping off I cannot control stove with them ones.
The room was nice, and AC was working really good along with fridge
Stayed in May 2023
Reviewed: April 23, 2023
Curtisha
United States of AmericaPeople knock at my room look for someone else I didn't like that why me and my husband and the room relax
Room
Stayed in April 2023
Reviewed: March 6, 2023
Eileen
United States of AmericaThe breakfast was not a breakfast, the elevator was broke and alarm going off , the staff really did not know what they were doing.
The room was OK
Stayed in March 2023
Reviewed: January 17, 2023
Cassandra
United States of Americathe rooms wasn’t clean there were no garbage cans in the room
great Location
Stayed in January 2023
Reviewed: December 8, 2022
Tekeshia
United States of AmericaN/A
clean and local to everything
Stayed in December 2022
Reviewed: May 26, 2022
Shelia
United States of Americaprevious guest left beer bottles am boxes under the sink in the kitchen which housekeeping did not remove.
very clean staff was nice
Stayed in May 2022
Reviewed: April 20, 2022
Stefano
GermanyThe included breakfast was simply a "grab & go": few muffins and coffe, which were both already all taken away by previous guests long before the end of the breakfast time (9:30). A breakfast room was not even available.
Stayed in April 2022
Reviewed: April 19, 2022
Jasmine
United States of Americapool needed to be cleaned and not a hot fresh breakfast as said online. it was just muffins and coffee. phones didn’t work in rooms
quiet
Stayed in April 2022
Reviewed: April 13, 2022
Latarya
United States of AmericaHaving to go downstairs for linens & dishes. Also, breakfast offered was very sad, muffin & oatmeal.
Kitchen
Stayed in April 2022
Reviewed: January 9, 2022
Debra
United States of AmericaOven didn't work. Dryer downstairs didn't work. Room smelled like smoke.
Staff was very helpful and pleasant.
Stayed in January 2022
Reviewed: June 26, 2021
Joseph
United States of AmericaDisappointed that no beverage nor breakfast item was offered. Might want to consider raising the viewing level of the tv. Much difficulty watching it while ‘laying’ in bed.
Location was convenient.
Stayed in June 2021
Reviewed: June 13, 2021
Tanya
United States of AmericaIt wasn't quiet, bed was not as comfortable, full kitchen but no dishes, pool was closed.
Location is great!
Stayed in June 2021
Reviewed: June 4, 2021
Bonnie
United States of AmericaShould have been told initially that kitchen equipment could be requested. Also that would need to purchase WiFi upgrade for videoconferencing.
Staff was primarily helpful. Room clean.
Stayed in June 2021
Hong Kong, Hong Kong
Colorado Springs, USA
Tignes, France
Church Point, Australia
Quebec City, Canada
Winterton, South Africa
Lakehurst, USA
Ain Sokhna, Egypt
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content