9735 North Interstate 35, San Antonio, TX 78233, United States of America
#260 of 318 hotels in San Antonio
Guests' ChoiceBased on 1099 hotel reviews
6.0Cleanliness
6.5
Comfort
6.5
Location
6.7
Facilities
6.4
Staff
7.3
Value for money
6.9
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Raymond
United States of AmericaThe room was infested with cockroaches
Price and convenience
Stayed in May 2024
Reviewed: May 10, 2024
Cheryl
United States of AmericaConstruction in the area- not the hotels fault. A few cleanliness issues.
Super soft sheets. Friendly staff.
Stayed in May 2024
Reviewed: April 13, 2024
Christine
AustraliaWe'd booked for 3 nights. But only stayed one night. Manager wouldn't consider any amount as a refund. I wouldn't have considered one night would have been reasonable.
It was an acceptable room. Had what we needed except a freezer in the fridge.
Stayed in April 2024
Reviewed: March 23, 2024
Jesus
United States of AmericaLocation
Price
Stayed in March 2024
Reviewed: March 10, 2024
Marlina
United States of Americapeople with the music real loud till 5 am
that it was clean just smells like hotel
Stayed in March 2024
Reviewed: March 7, 2024
Jones
United States of AmericaHaving breakfast
None
Stayed in March 2024
Reviewed: March 6, 2024
Carlisle
United States of AmericaFirst room we were in had roaches. A lot. We saw only a few until after dark, when they all came out to say hi. I bought some RAID and did what I could. Then we moved to a different room and there wasn't a single bug in sight. Area around the hotel is crawling with homeless people and drug users. The access road the hotel is located on has construction going on from 9pm until 5am, so they close off the road during this time. So be back at the hotel before 9, or else you'll have to park your car a half mile away and walk there
Great staff. Nice rooms. Great value for the money. Huge bathrooms.
Stayed in March 2024
Reviewed: February 29, 2024
Gail
CanadaRoom was very poorly cleaned
Economical
Stayed in February 2024
Reviewed: February 16, 2024
Cardona
Puerto Ricoone (1) small bath soap; also the bathtub leaks a lot of water UNDER, the bathtub, it felt like I was on a surfboard, IT MUST BE ADDRESSED!
i understand the lower rates of stay, attracts labor working class, and this might not convince others who are not laborers or job seekers; however, it should not be an excuse for a business engaged in the hospitality industry to slack off on cleanliness; cleanliness attracts more people than the price of stay; it's the very first thing a customer will notice.
Stayed in February 2024
Reviewed: February 11, 2024
Bikyeombe
United States of AmericaI did not like the room they give me the room was have two things issues TV remote was not working, the restroom was running water i just request for service but they did not solve the problem
I like the private place i was staying
Stayed in February 2024
Reviewed: February 4, 2024
Chanda
United States of AmericaTowels were not clean
I did not eat any breakfast
Stayed in February 2024
Reviewed: January 29, 2024
Gower
United States of AmericaWe were quite concerned during checkout time when we were met by a staff member and what we thought was the police or maybe a patrol officer asking people what time they were checking out,that was a little alarming. There were also maybe a few questionable characters hanging around. But security seem great.
The staff was amazing each and every time we needed assistance. The location is okay, easily accessible from the freeway.
Stayed in January 2024
Reviewed: January 28, 2024
Candace
United States of AmericaThe bed was not very comfortable & the bathtub was not properly flush with the floor, which felt like you were standing on pockets of air. Motel outside atmosphere was noisy. Lastly, there was not any complementary coffee in the lobby area for its guests.
Staff was friendly & professional. Check-in was simple & quick.
Stayed in January 2024
Reviewed: January 13, 2024
Debbie
United States of AmericaTheir was no breakfast. The location was in the right spot. And as far as the people next to me argue all night long. I was more a less ok with my stat here.Being charged twice tho was a hassle.
Stayed in January 2024
Reviewed: January 2, 2024
Rebeca
United States of AmericaAgain, the cleaning of the room in general. Poor cleaning. Stinky smell in the room .
No breakfast. Location is good except for the homeless people around the Hwy . I do like the security system around the property.
Stayed in December 2023
Reviewed: December 27, 2023
Elsa
United States of AmericaFound a bed bug on the bed so wasn’t able to sleep right had to sleep on the sofa instead I will be renting another room tonight only cause the price is right… I’m in 108 if I could be moved that would be amazing if not I understand …..
Stayed in December 2023
Reviewed: December 24, 2023
Patti
United States of AmericaThe toilet seat wasnt attached and the toilet rocked when you sat down. There was no rod to hang your clothes. Only 2 thin pillows. The sheet and blanket had burn holes. Blanket was as thin as the sheet.
The price.
Stayed in December 2023
Reviewed: December 19, 2023
Bessie
United States of AmericaBull crap rules that made up cause people didn't really know they law
Peaceful
Stayed in November 2023
Reviewed: December 16, 2023
Donnie
United States of Americacant get an extension
staff
Stayed in December 2023
Reviewed: December 11, 2023
Alma
United States of AmericaThere hadn't been anything I have liked
I really like everything never had problems
Stayed in November 2023
Reviewed: December 5, 2023
Cherelle
United States of AmericaFront desk worker tried to change rules and have been stay 2 days already was trying to do another day but changed my mine
N/a
Stayed in November 2023
Reviewed: December 3, 2023
Melissa
United States of AmericaYes
Great
Stayed in December 2023
Reviewed: November 28, 2023
Raymond
United States of AmericaThe shower head did not function at all. There was incessant banging from another room I had to call the front desk about it three or four times. There was not a garbage can in the room and the television was a small 24 inch flat screen
The price and the location were reasonable
Stayed in November 2023
Reviewed: November 11, 2023
Shirley
United States of AmericaStaff
Quiet
Stayed in November 2023
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