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  5. Reviews of Chalet Inn

Reviews of Chalet Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

516 Sunset Drive, Gatlinburg, TN 37738, United States of America

#249 of 536 hotels in Gatlinburg

Guests' Choice

Review Score

Based on 2284 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.9

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Construction very close made our car dusty. Couldn't walk to town from there.

    Large room, maid service, location

    Stayed in November 2023

  • Reviewed: November 18, 2023

    6.0
    Just ok
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    It wasn't the room I thought I was getting.

    Close to the main drag

    Stayed in November 2023

  • Reviewed: November 16, 2023

    7.0
    Good
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think the apartments needs remodelation , but for just a night was good , I love the breakfast was pretty easy

    The location is perfect to walk around the town

    Stayed in November 2023

  • Reviewed: November 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights

    Cold water Hot water were mixed up. When I turn on cold water, initally hot water is coming out which makes confusing. You should be careful not to burn your skin. We were wondering they changed bed sheet because we found dead bug in there.

    The room has a nice mountain view and was very spacious. We like fireplace, even though it is faux.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    Would stay again was worth the walk to town and was quiet room and view was great !
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Was a one way in and out up a single hill road , Made it a little difficult if car was coming around to get out , I didn’t like bed to firm for me but husband loved it .

    The location was great just a 8minute walk from strip view with balcony was great ! They are renovating and updating so that great room it self was out dated but renovated so was great

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check out felt a little early for what time we checked in

    Location was great and the view was nice

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    The view. I loved the way the grounds were laid out.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    7.0
    All good
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights

    Shower did not work well, reported to staff

    Nice room

    Stayed in October 2023

  • Reviewed: October 29, 2023

    8.0
    Pleasant and fun
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and charm Veiw

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, easy to get to and peaceful.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    Nice
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The guest above us where noisey and they did not have very much parking and not very accommodating for bigger pick up trucks

    The location was great for being able to walk to the downtown area

    Stayed in October 2023

  • Reviewed: October 23, 2023

    6.0
    The room was clean but outdated but the room grows on you
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Kinda smelly outdated

    The views

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking was terrible, just about a vertical hill to climb if your walking.

    Clean room, water was great with a good view loop

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Would definitely stay again in the future
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    It had a weird smell

    It was very cozy and the location was great for the price

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    I expected the room to have the patio as explained and pictured in our reservation choice. There was no indication when reserving it that this was not the case. Hence, we were surprised and disappointed when we arrived. This is the only reason that I can't rate it as a perfect experience.

    I do not enjoy bland hotel rooms, so this chalet was perfect for us. We enjoyed the privacy and spacious room size. It had character and was a very comfortable space for mother and daughter on our much needed 'Girl's Trip'. ❤️ A perfect choice! Thank you!

    Stayed in October 2023

  • Reviewed: October 13, 2023

    8.0
    Weekday price ok.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No office at chalet inn. No ice machine at upper building. Tight parking. We like to walk to main strip but this lodge is up the hill by some houses off the main drag. Didn't work for us.

    Room 223 was clean and updated. Very nice staff.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    9.0
    There was a bear around and a sign that points that out. . We saw it. I really enjoyed that.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Had to check in at sister hotel. It still went fine. That was the only thing I could think of that wasn’t just fine or better than fine.

    Had a fireplace and a deck. Not fancy and not a dump the price was right. The place we stayed the night before was not any nicer and cost twice as much.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    7.0
    Price and view were worth it for one evening
    • Leisure trip
    • Group
    • Deluxe Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was slightly outdated. Even though it was clean I still felt a little dirty/icky because things were old or broken.

    The view was beautiful and the area was very quiet. Just far enough from the main road so that you don’t hear any noise.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Would stay again.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    A little run down but comfortable.

    Great location and views of the mountains.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good!!!

    Needed an affordable room walking distance to where we wanted to hang out. Nicer than we expected. A basic free breakfast was a bonus.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    7.0
    For the price and view, you won’t be disappointed.
    • Leisure trip
    • Family with young children
    • King Room with Mountain View
    • Stayed 4 nights

    The bathroom could have been cleaner. There was also come construction going on behind the chalet which woke us up pretty early every morning,

    The view of mountains from the balcony was unreal. Best view n Gatlinburg and I’ve been coming for years. Will more than likely be renting this chalet over and over

    Stayed in October 2023

  • Reviewed: October 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not having a balcony

    Quiet the view sunrise

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Pretty good value considering it was the cheapest option we found.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking wasn't always great if you got back to your room late. Having to drive down to breakfast at a different building wasn't great. No outlets on one side of the bed made charging our phones awkward. Further from the main drag than we had thought but they allowed us to park down the hill which made it a little better.

    Breakfast was pretty good. We saw a lot of animals at night because it's close to the woodline.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    We needed a place at the last minute and this one was it. When we got to the property, we were very hesitant. The room was large and clean, although very outdated. But, a lot of properties in G-burg are outdated, so it kind of goes with the territory. The staff was very helpful. The room was clean. The bed was comfy. All in all- not bad for the price and last minute reservation.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy neighbors above our room.

    The view was amazing, the room was spacious and laid out very well.

    Stayed in October 2023

Showing 76 - 100

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