7086 Bakers Bridge Avenue, Franklin, 37067, United States of America
#9 of 36 hotels in Franklin
Guests' ChoiceBased on 313 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.1
Value for money
8.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Tonia
United States of AmericaThe pool was small for the number of guests.
The breakfast was delicious. The rooms were very clean. We enjoyed the terrance too.
Stayed in May 2024
Reviewed: May 27, 2024
Irene
United States of AmericaMakeup mirror in bathroom. 😍
Modern, clean, breakfast was excellent.
Stayed in May 2024
Reviewed: May 27, 2024
Karon
United States of AmericaDid not have a fan in bathroom
Quit place
Stayed in May 2024
Reviewed: May 27, 2024
Caroline
United States of Americapool entirely inside
clean and great breakfast
Stayed in May 2024
Reviewed: May 23, 2024
Andrea
United States of AmericaNothing
The hotel was close to many stores,clean, modern, very fresh. The breakfast was off the chart with wonderful hot items and a variety of cold items.
Stayed in May 2024
Reviewed: May 22, 2024
Barbara
United States of AmericaWaited more than 20 min to get room key. Front desk person was taking care of pool problem. States she was only person on property, Upon check in no information given about having to request fresh towels or room to be cleaned. There wet towels w ere on floor 2nd day. No clean towel.
Stayed in May 2024
Reviewed: May 20, 2024
Péter
HungaryBreakfast
Everything except the breakfast
Stayed in May 2024
Reviewed: April 17, 2024
Duane
United States of AmericaParking lot was ridiculous to park on and find ways to easily access your floor. Breakfast was meager. Eggs cold. Oatmeal was just water and raw oats. Waffle maker cooked too well done.
Room decor nice. Bed very comfortable. Friendly staff clean.
Stayed in April 2024
Reviewed: April 12, 2024
Morales
United States of AmericaThe free breakfast had lots of options, but the protein (eggs and meat) could have been better quality in our opinion. Eggs seemed like the powdered kind because they were watery and the sausage was rubbery. However, we appreciated that there was a good variety of cereal and other things to choose from. Also, for someone making a traveling stop, it's a bit off the highway. I noticed a Trader Joe's and other stores nearby, so it's more of a neighborhood, but that meant things were quiet too.
The hotel was very clean which is one of our top priorities. The beds were comfortable. The front desk person who assisted us was great and we appreciated such a nice and friendly welcome.
Stayed in April 2024
Reviewed: April 9, 2024
Latoya
United States of AmericaBreakfast frittata and oatmeal. The desk staff were very friendly and helpful! This was a clean and beautiful stay for our birthday celebration!
Stayed in April 2024
Reviewed: April 3, 2024
Renata
United States of AmericaSimple and clean.
Stayed in April 2024
Reviewed: April 3, 2024
Joan
United States of AmericaEverything turned out great for us. I do not have any suggestions to improve our stay.
The breakfast was above average. There were lots of hot choices. We didn't use the exercise room but it looked awesome with lots of weights and cardio. I would recommend this hotel to everyone.
Stayed in March 2024
Reviewed: March 29, 2024
John
United States of AmericaShower leaked all over the floor
Stayed in March 2024
Reviewed: March 26, 2024
C
United States of AmericaThe water pressure for our showers. Too low
Nice and clean
Stayed in March 2024
Reviewed: March 18, 2024
Joann
United States of AmericaClean, location, nice breakfast.
Stayed in March 2024
Reviewed: March 14, 2024
Arkeela
United States of AmericaHad a clean but diry odor
The bed was very comfortable. The shower was relaxing. The room was roomy.
Stayed in March 2024
Reviewed: March 12, 2024
Henry
United States of AmericaNo issues. Can’t find anything bad to say. One elevator was out of order but didn’t seem to be a big problem at all.
Only stayed one night. Room, bathroom and grounds were very clean, bed was comfortable and staff was friendly. Perfect location. We did not try the breakfast, so not sure how that was. . I did have the coffee. It was always available in the lobby which was very nice. Lots of restaurants nearby. Would stay here again.
Stayed in March 2024
Reviewed: March 11, 2024
Linda
United States of AmericaStaff in general could have been more friendly and outgoing. More service oriented. ABSOLUTE PROBLEM: Only one elevator was working, and sometimes none were working. With a heart condition and shortness of breath, I could barely make it to my fourth floor room. Actually with a mezzanine it was probably the fifth floor. That someone who helped me was a gentleman going by on the stairs. Not the staff I had encountered but who gave no offer of help. This was a really bad situation for me as it made my heart go up and I could barely breathe.
New clean facility. Really nice breakfast. Nice social areas.
Stayed in March 2024
Reviewed: March 3, 2024
Connie
United States of AmericaThe cost was higher than in other parts of the country.
Clean & modern! Nice area with lots of options for food & shopping!
Stayed in February 2024
Reviewed: February 20, 2024
Thomas
United States of AmericaVery nice clean room. Comfy bed. Bathroom was very roomy with a wonderful shower. The breakfast offered plenty of choices. Huge area to eat in. Check in and check out was fine and easy. Would definitely stay here again.
Stayed in February 2024
Reviewed: January 22, 2024
Sarah
United States of AmericaGreat location
The showers are amazing, pressure and heat. Did not hear other travelers in the halls. Bed very comfortable.
Stayed in January 2024
Reviewed: January 2, 2024
Bryan
United States of AmericaNeeds a hot tub! Haha
Wow the location is AMAZING!
Stayed in January 2024
Reviewed: December 23, 2023
Anita
United States of AmericaEasy to park, excellent breakfast and lobby area. Room was very clean and quiet. Excellent location. Close to Cool Springs mall
Stayed in December 2023
Reviewed: December 17, 2023
Jacqueline
United States of AmericaIt’s a little pricey. But compared to other places it’s worth it!
I’ve stayed here before and keep coming back. Very clean! All of the staff is great, the front desk people,the lady that serves breakfast, even the cleaning guy is friendly and works very hard.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content