115A Conz Street, Northampton, MA 01060, United States of America
#1 of 6 hotels in Northampton
Guests' ChoiceBased on 222 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.0
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Carolyn
United States of AmericaThe hot water for tea ran out before breakfast service was over and wasn't refilled so I could only have one cup of tea. Would've liked another.
Stayed in April 2024
Reviewed: April 19, 2024
Juliet
United States of AmericaIt was perfectly fine. It’s not interesting or fancy. It’s perfectly fine.
It was fine. Nothing fancy. Comfortable and clean.
Stayed in April 2024
Reviewed: April 3, 2024
Cindy
United States of AmericaGood location. Clean and comfortable room. Really nice breakfast with waffles and a couple of other hot options along with many cold options. The man working the food area was super-nice and helpful. All of the hotel staff were very friendly.
Stayed in April 2024
Reviewed: April 1, 2024
Angel
United States of AmericaExhaust fan in the bathroom did not work Felt vibration and sound underneath our room
Walking distance to restaurants and downtown Noho Cleanliness Easy check in Breakfast
Stayed in March 2024
Reviewed: March 30, 2024
Annie
United States of Americaall was great.
everything was very good. the food was great for the value. thank you
Stayed in March 2024
Reviewed: March 30, 2024
Sun
United States of AmericaNothing.
Cleanest and the most comfortable room with best value. I will come back over and over !
Stayed in March 2024
Reviewed: March 24, 2024
Sheng
United States of Americasuper good experience
Stayed in March 2024
Reviewed: March 14, 2024
Karina
United States of AmericaThe air in the room was stuffy
The staff was great and the room was very clean and I really liked the bathroom
Stayed in March 2024
Reviewed: February 16, 2024
Francine
United States of AmericaNothing
Modern, immaculate, lovely room, swimming pool, amazing breakfast buffet
Stayed in February 2024
Reviewed: February 12, 2024
Valentin
United States of AmericaAC very noisy. Also noice when people in room above walked.
Location, clean, breakfast included, shower
Stayed in February 2024
Reviewed: January 22, 2024
Liberty
United States of AmericaBathroom could be updated. Breakfast could be better too.
Great location and comfortable beds.
Stayed in January 2024
Reviewed: January 2, 2024
Richard
SwitzerlandCheck-in took inordinately long. We were literally at the counter 20 minutes trying to check in, while she fought with her computer, forgot things, had to redo things or ask other colleagues for help. Room make-up policy was unclear. Was it on request only, or automatically done? Despite asking the woman 3 times, it still wasn't clear because her answer was always vague. "Fitness center" very small indeed. A bit more expensive than we expected for that location.
Comfortable and functional. Good breakfast for a midrange chain hotel like that.
Stayed in December 2023
Reviewed: November 29, 2023
Nancy
United States of AmericaComfortable, clean, and personable staff
Stayed in November 2023
Reviewed: November 23, 2023
Kelley
United States of AmericaDamp musty smell in my room. Overpriced
Convenient to the highway.
Stayed in August 2023
Reviewed: November 23, 2023
Mowlot
United States of AmericaVery slight problem with the shower Plumbing. Nothing serious.
The staff were very nice, that includes every single person we dealt with or even passed in the hall! The room was comfortable and clean.
Stayed in November 2023
Reviewed: November 7, 2023
Frederick
United States of AmericaClean and quiet
Stayed in November 2023
Reviewed: October 27, 2023
Richard
United States of Americagenerator outside room made frequent low hum. Prefer room in front of building.
good
Stayed in October 2023
Reviewed: October 19, 2023
Richard
United States of Americacan't think of anything
good selection and delicious foods.
Stayed in October 2023
Reviewed: October 3, 2023
Anna
United States of AmericaBreakfast and service were outstanding
Stayed in September 2023
Reviewed: September 18, 2023
James
United States of AmericaNothing
The breakfast was much better that expected
Stayed in September 2023
Reviewed: September 12, 2023
Paul
United States of AmericaMy son and his wife live in Northampton. I stayed at your hotel when I couldn't stay at their house, the first night of my trip. I'm lactose intolerant, so breakfast was difficult for me.
Stayed in August 2023
Reviewed: August 24, 2023
Barrybooking
IsraelMy only complaint is that the room was a bit small for the price. I felt a bit cramped. For one night it was ok but multiple nights could get annoying.
First of all Northampton is a fun city to explore and has some beautiful biking paths. It was a nice place to stop on the way towards our final destination. This hotel was in a great location easily able to walk to town and explore. The hotel was nice and clean with a full breakfast. The staff, as well, were helpful and sweet. I had paid for the hotel through booking.com but their system did not fully register this and they patiently worked with me to figure out the issue. I also liked the fitness center - a bit bigger than most hotel gyms and I always appreciate when they have dumbbells - not a given with many hotels). And again, very clean which is always the most important part of a hotel for me. We also had a gorgeous view of some mountains from our window and we watched the sun set.
Stayed in August 2023
Reviewed: July 28, 2023
Michael
United States of AmericaInternet didn’t work, the TV channels had issues due to no internet. Work out room was set at 77 degrees which made working out uncomfortable. We complained but nothing was done. AC in rooms doesn’t go below 68 degrees.
Great staff, good breakfast, clean
Stayed in July 2023
Reviewed: July 12, 2023
Dana
United States of AmericaNothing
Clean and predictable
Stayed in July 2023
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