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  5. Reviews of Fairfield Inn and Suites New Buffalo

Reviews of Fairfield Inn and Suites New Buffalo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11400 Holiday Drive, New Buffalo, MI 49117, United States of America

#5 of 9 hotels in New Buffalo

Guests' Choice

Review Score

Based on 195 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe lower the prices of the drinks and snacks available to guests.

    The Location is convenient to the casino. The staff was very friendly. The rooms were clean and roomy. We didn't use the pool or gym but it was nice that they were available.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby and elevator had big chunks of dirt from someones shoes. No one cleaned it our entire stay. Shower trickled out. No water pressure.

    CLOSE TO THE CASINO . BREAKFAST WAS AMAZING

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Shows a hot tub in the pictures. There was not one on site. One of the biggest reasons we licked this hotel. My girlfriend was very disappointed. We considered leaving the hotel to find another but my girlfriend didn't want to deal with the hassle.

    The hotel was clean. The staff was helpful but very limited due to being only a few staff on hand. I left a few items in the room. The staff secured these items. That was great and very thankful.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bathroom door was really hard to close and open one closed. There was not a hot tub and the redone pool is so small! (Website needs to reflect pool changes)

    Room and facility was clean. Staff was friendly! Breakfast was good as well.

    Stayed in February 2024

  • Reviewed: December 7, 2023

    7.0
    it was quiet and not crowded. we would stay here again!!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    The indoor pool was sooo cold. You need to get a heater so the water temperature will be at least 75 degrees. The mattress was not comfortable at all. They need to be thicker for better comfort and sleep. the shower head needs to replaced . It sprays water everywhere.

    good breakfast, but the containers that the sausage and eggs were in did not keep it hot enough.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    9.0
    Enjoyable stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just a little thing but there was only one bath towel on the rack in the room.

    Great breakfast. Clean and neat room.

    Stayed in November 2023

  • Reviewed: October 9, 2023

    9.0
    Good short term stay
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Four people but only three towels.

    Clean, updated

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    It was fine and very friendly but no one came in to clean our room
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The place is kind of dated and some need of repair in shower.

    The breakfast was very good.

    Stayed in October 2023

  • Reviewed: September 5, 2023

    7.0
    Fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room walls were dirty next to bathroom and across from bathroom like coffee or something dark was splattered all I’ve the walls

    Location

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Great breakfast and was in a good location

    Stayed in September 2023

  • Reviewed: August 21, 2023

    9.0
    It was a girl's weekend, the rooms were connecting, thanks to Kyle.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Nothing, it was sufficient to get you going for the day.

    Choices were good, Coffee a little on the weak side but then again, I do like a strong cup of coffee.

    Stayed in July 2023

  • Reviewed: August 18, 2023

    8.0
    The beds and pillows were clean and comfortable but the breakfast was disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dissatisfaction with breakfast choices and appearance

    Cleanliness and location

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Great location. Small rooms
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking was sparse. Table set up and counters for breakfast were untidy.

    Free breakfast was convenient

    Stayed in July 2023

  • Reviewed: July 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little pricey for the stay. The room could have been cleaner. All the mirrors looked like they had stuff all over them. And the bathroom counter. My husband and son went swimming at the end of the day. There were no towels, so he called the front desk, but he was told to call me and have me come get them and bring them to the pool because they were the only staff member there. But when I came down, there were two of them. Definitely would not stay here again.

    Close to everything we were visiting

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Good hotel to stay at
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was open but very cold.

    Breakfast was typical hotel breakfast! There was hot sausage and fresh eggs. The room was nicer than I thought it would be based off of the pictures. The staff was friendly and checkin and checkout was simple and quick.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great. Good value.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure

    I didn't eat it

    Stayed in May 2023

  • Reviewed: June 23, 2023

    8.0
    Good
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    1 usb port in the room and it was hard to find.

    Convenient

    Stayed in June 2023

  • Reviewed: April 24, 2023

    7.0
    we had a great time the overall experience was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    could have had fresh items for the breakfast, and something besides scrambled eggs every day

    easily accessible

    Stayed in April 2023

  • Reviewed: April 8, 2023

    8.0
    Overall, my stay was good.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast hours need to be extended to at least 10:30am. You should have a small griddle for customers to make pancakes and eggs. I do not care for powdered eggs. They have a distinctive taste that I do not like.

    I liked the location and we were in close proximity to Blue Chip Casino in Michigan City, Indiana.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    9.0
    Plan on staying again but now know which room to avoid.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We stayed in room with double queen beds. The queen bed nearest the door has a very worn out mattress that leaves you feeling as though you are sleeping on a board. Breakfast time was too short... only a two hour window for a Saturday morning.

    The staff was excellent! Our room was very clean and spacious! Great location for visiting friends in nearby New Buffalo and Three Oaks!

    Stayed in March 2023

  • Reviewed: February 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We reserved a King room and while it was very large, it was really bare. More than enough room for a sofa to relax on, or even sleep on because the bed was awful.

    Clean and spacious

    Stayed in January 2023

  • Reviewed: September 28, 2022

    7.0
    Really happy with our comfortable room and we want to stay here again next time.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms that face the highway get a lot of traffic/truck noise sadly. Breakfast was just okay and that’s being generous, could be better with biscuits and gravy and potatoes.

    Bed was comfortable! Great room with huge tv. Location was 5 mins from what we wanted to do. Breakfast included and food and gas is next door.

    Stayed in September 2022

  • Reviewed: September 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    did not eat breakfast

    Stayed in August 2022

Showing 1 - 25

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