1755 North First Street, San Jose, CA 95112, United States of America
#32 of 82 hotels in San Jose
Guests' ChoiceBased on 372 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 23, 2024
La
United States of AmericaThe room did not have a lounging chair. That would have been a good plus as my wife, and I like to sit as we relax.
Breakfast was good, a potato option would have been nice..
Stayed in February 2024
Reviewed: February 19, 2024
Elisabeth
United States of AmericaNot enough elevators.
Spacious room and bathroom. Comfy bed. Decent breakfast.
Stayed in February 2024
Reviewed: February 9, 2024
Valdepena
United States of AmericaThe layout was a little confusing
Staff was nice, rooms were clean and modern, breakfast was hot and fresh. Loved the size of the balcony in the one bedroom suite. I also loved how close it was to food and the airport
Stayed in January 2024
Reviewed: December 28, 2023
Elizabeth
United States of AmericaNothing
Convenient to the airport and large rooms.
Stayed in December 2023
Reviewed: December 11, 2023
Margaret
United States of AmericaNothing
Convenient clean and affordable
Stayed in December 2023
Reviewed: November 7, 2023
Richard
United States of Americahomeless and people who like to piggyback into the back door. Security should have cameras back there to protect the people staying there.
Property is close to restaurant and Starbucks.
Stayed in November 2023
Reviewed: October 31, 2023
Mingqi
CanadaBreakfast was promised to be prepared as I was leaving for airport on 5am, but the staff did not record it on the list, turned out there was no breakfast for me at the reception in the morning. But the staff on duty went to the kitchen and got me something, not too bad.
Location and the staff
Stayed in October 2023
Reviewed: October 26, 2023
Carol-anne
United States of AmericaRooms away from main road, no outside noise. Great sleep
Stayed in October 2023
Reviewed: September 18, 2023
Miranda
United States of AmericaIf you're planning to have a day at the pool, like I did, you're limited to gas station snacks if you don't want to venture far to get things. I also had to use Door Dash to drop off my booze because there isn't a place selling any nearby.
Appreciated the close proximity to the airport and free hotel parking in their large lot. Also utilized their complimentary airport shuttle with no problems. The surrounding food & coffee shops were nice to have so close by to walk to. Being on the rail line was good for convenience too. The king room with balcony had a nice view of the pretty pool area. It was a large room with good A/C and bath facilities. Enjoyed watching the giant TV. Was also great to have the fridge & microwave.
Stayed in September 2023
Reviewed: September 17, 2023
Cuc
United States of AmericaTowels are old, not white anymore
Quiet, easy check in, good breakfast
Stayed in September 2023
Reviewed: September 15, 2023
Joe
United States of AmericaClose to airport,shuttle service was fantastic. Great that we could park no charge and quick pick by shuttle
Stayed in September 2023
Reviewed: September 13, 2023
Tamra
United States of AmericaMaid service was mostly just a change of towels and sheets. In general room was clean, it just felt like carpets needed cleaning.
Pool and spa. Bed was great. Friendly staff. Very good breakfast. Convenient and good choice of restaurants in same parking lot. Good location. Good door security. Shampoo and conditioner was decent. TV was very large and worked well. Controller seemed clean. It really was a very nice place to stay!
Stayed in September 2023
Reviewed: September 5, 2023
Robert
United States of AmericaShuttle was not available until 3pm and not advertised on the hotel or Booking Site. Hence, I have to pay $30 to get to the hotel!! Also the light rail was down, not their fault, but also incurred $50 extra cost to get to my destination.
Very helpful, friendly staff.
Stayed in September 2023
Reviewed: August 31, 2023
Chris
United States of AmericaNothing it was just fine thanks for asking
Very Clean !!! Thanks
Stayed in August 2023
Reviewed: August 28, 2023
Richard
United States of AmericaBed mattress was old and lumpy. You sink in bed.pillows paper thin, got very little sleep.
Like size of room.
Stayed in August 2023
Reviewed: August 22, 2023
Alwin
Germanynothing
All went well. The staff was hellpful and attentive
Stayed in August 2023
Reviewed: August 11, 2023
Kathy
United States of AmericaThe parking lot was under construction and it was hard to find the entrance. Also the front desk said it wasn’t safe to leave anything in our vehicle.
The breakfast was great and the attendant found me a gluten free muffin!
Stayed in August 2023
Reviewed: August 1, 2023
Maggie
United States of AmericaNothing, I would stay here again!
Fantastic location. Walking distance to a lot of restaurants and the light rail station. Free airport shuttle and excellent free breakfast.
Stayed in July 2023
Reviewed: July 11, 2023
2010
United States of AmericaWas odd that there was no maple syrup for the toaster waffles & could us security as a vehicle got keyed & some riff raff jumped in via door we exited
Nice courtyard view from balcony, very clean, decent breakfast, close to food options & gas station.
Stayed in July 2023
Reviewed: July 10, 2023
Renee
United States of AmericaThe pillows
The patio and rv
Stayed in July 2023
Reviewed: June 12, 2023
Mark
United States of AmericaNothing obvious that we didn’t like.
I liked the new breakfast area and the selection was top notch. Rooms were clean and well kept. Staff was friendly and helpful.
Stayed in June 2023
Reviewed: May 30, 2023
Heather
United States of AmericaAwesome customer service, amazing staff
Stayed in May 2023
Reviewed: April 3, 2023
Melissa
Switzerlandlocation, environmental awareness, comfort, breakfast buffet
Stayed in March 2023
Reviewed: February 24, 2023
Robert
United States of AmericaNothing bad to say about this hotel.
Nice clean hotel close to the airport. Restaurant/Sports bar with a good menu right next door. For our travels, this really is very convenient.
Stayed in February 2023
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