10150 Palm River Road, Tampa, FL 33619, United States of America
#76 of 136 hotels in Tampa
Guests' ChoiceBased on 127 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.9
Staff
8.6
Value for money
7.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Steve
United States of AmericaNot much
Great location good breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Preston
United States of AmericaThe only thing I didn't like was that the bed in room 336 was a bit hard for my liking.
The location was great, very convenient for my travel. Friendly staff.
Stayed in April 2024
Reviewed: April 22, 2024
Alex
United States of AmericaA bit expensive
Breakfast included
Stayed in April 2024
Reviewed: September 17, 2023
Terry
United States of AmericaThe facilities need updating or modernizing.
The location and the staff were excellent. The facilities need updating or modernizing.
Stayed in September 2023
Reviewed: September 15, 2023
Judith
United States of AmericaThe shower head wasn't up to par and the height of the toilet was very low.
Clean room and comfortable beds. Very nice breakfast selection.
Stayed in September 2023
Reviewed: July 31, 2023
Sharon
United States of AmericaIce machine wasn't working
Stayed in July 2023
Reviewed: April 21, 2023
Glyndlan
United States of AmericaOnly complaint, no microwave in our room.
Stayed in April 2023
Reviewed: January 2, 2023
Antonio
United States of Americacomfortable
Stayed in January 2023
Reviewed: November 28, 2022
Charles
United States of AmericaThe bed was kind of "lumpy" The shower tub was a disaster. There were hairs on the wall of the shower.
Breakfast was good. (not a breakfast person). Great location. Friendly staff.
Stayed in November 2022
Reviewed: August 1, 2022
Laci
United States of AmericaBreakfast was great, the bed was very comfy!
Stayed in July 2022
Reviewed: June 7, 2022
Nelson
United States of AmericaI asked the front desk to call me in the morning. No call ever was made.
Stayed in June 2022
Reviewed: March 2, 2022
Gaspard
United States of Americaneeds updating carpet pool parking was not great
location
Stayed in February 2022
Reviewed: September 20, 2021
Sandra
United States of AmericaNo hot tub pool small
Location and room size
Stayed in September 2021
Reviewed: August 21, 2021
Saskia
United States of AmericaThe hot breakfast needs a lot of improvement
The staff were incredibly friendly and helpful
Stayed in July 2021
Reviewed: August 3, 2021
David
United States of AmericaThe wifi was spotty and so was the tv maybe might want to look into that.
The room was very clean and staff was very friendly and it was quiet and comfortable.
Stayed in August 2021
Reviewed: April 22, 2024
Schedale
United States of AmericaMy room wasn't ready when we arrived; I did not get any sleep at night; I heard people moving around on the floor above us; every time someone opened or closed a door, it made our door seem like someone was trying to open it; the pillows were super flat; the towels had a funny smell. I was so uncomfortable. We were in Room 101 on the 1st floor. We were switched to this room after arriving, and our room wasn't available.
The breakfast included was okay.
Stayed in April 2024
Reviewed: April 5, 2024
Sherry
United States of AmericaThe noise from the AC was very loud it was difficult to sleep. Also the rust around the drain in the shower.
Location
Stayed in April 2024
Reviewed: December 12, 2023
Megan
United States of AmericaNA
Close location to everything and perfect safe area.
Stayed in December 2023
Reviewed: November 11, 2023
John
United States of AmericaIt was the most uncomfortable mattress that I have ever slept on. The rooms were very dated and had somewhat of an old musty smell.
The staff was very friendly, and it was conveniently located.
Stayed in November 2023
Reviewed: August 27, 2023
Thomas
United States of AmericaThe floor above our room and the wall between our room and next door were not soundproof at all! Got woke up around 2am by the family from hell above us and continued with next door neighbors banging their headboard against our headboard and all their sounds. Awful to try to get back to sleep as this all went on until almost 3 am.
Front desk rep was very efficient and welcoming. and the hotel was very clean. It was very nice to be able to get coffee upon 8:30pm arrival.
Stayed in August 2023
Reviewed: July 4, 2023
Ramos
United States of AmericaROOM HAD 3 INSECTS IN BED AND ROOM AND MANAGER HAS NOT MADE THE SITUATION RIGHT. PLEASE CONTACT ME
LOCATION
Stayed in June 2023
Reviewed: June 6, 2023
Juan
United States of AmericaThere was no remorse or conversation by the staff. I was ignored.
Air conditioning was defective
Stayed in May 2023
Reviewed: May 31, 2023
Victoria
United States of AmericaLoud noise area. Parking lot full of motorcycles
Good location in the area
Stayed in April 2023
Reviewed: May 8, 2023
Mekia
United States of AmericaThe king size bed mattress was bad and the room smells horrible, so I requested to changed a room.
The queen size mattress was very firm and comfy
Stayed in May 2023
Strunjan, Slovenia
Sibiu, Romania
Pucón, Chile
Mougins, France
Flic-en-Flac, Mauritius
Saint-Pierre-de-Chartreuse, France
Alykes, Greece
Saint-Calais-du-Désert, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content