Breakfast was excellent, very helpful when traveling on a tight schedule.

Stayed in April 2024

Decor and extremely clean

Stayed in March 2024

The shower needs better traction. Roommate slipped getting into the shower. She didn't get hurt, but it caught her off guard.

Stayed in October 2023

Breakfast was great and the room was very comfortable.

Stayed in June 2023

clean

convenient

Stayed in November 2022

no problems

clean and comfortable

Stayed in October 2022

There was no plugs on one side of the bed due to construction.

Stayed in July 2022

the curtains didn’t shut and there was no blinds to close so early in the morning the sun was in the room and wasn’t able to sleep past 630am with the sun in the room

it was clean and nice

Stayed in April 2022

Facility under construction but very nice. Good price, clean, nice staff. Looking forward to see how it looks after construction is complete. We will stay there again.

Stayed in April 2022

couldn't be helped they are under renovations.

location was great comfortable beds nice and clean

Stayed in April 2022

Construction

Stayed in October 2021

Nothing.

We were happy with it and it was close to the Cracker Barrel. Did not eat breakfast at hotel since we left early.

Stayed in September 2021

breakfast left a lot to be desired.

Had grab and go breakfast...egg sandwiches were poor quality other items ok

Stayed in August 2021

A/C and refrigerator very noisy!

Conveniently located!

Stayed in July 2021

Prepackaged breakfast sandwiches were mediocre.

Stayed in July 2021

Desk attendance called our 2 rooms 4 times in less than 5 minutes. There was 1 luggage cart for the entire hotel. We loaded it up and headed upstairs. Rooms were at opposite ends of the hall, despite the request to be close. So we were trying to unload all our stuff, at 2 separate rooms, while taking turns using the restroom after a long drive. I was the only adult with 2 children, so I had to wait for them 2 be ready as well. Maybe a hotel with more than 10 rooms should consider more than 1 luggage cart. And employees should be pleasant to encounter, not irritating

Pool was open until 10 pm. Room was clean and comfortable

Stayed in June 2021

Can not think of a thing

I LOVED EVERYTHING ! Staff was very friendly and helpful. The hotel was very clean and fresh without that chemical smell. Decorated very nicely and well maintained. I got a great nights sleep - The bed was so comfortable with luxury sheets and that crisp clean feel ! The bathroom was a nice size with plush large towels.

Stayed in May 2024

Well run, convenient, clean, updated, great staff

Stayed in May 2024

I liked it all

Clean and staff very accommodating

Stayed in April 2024

(continuation): I get it, it was apparent neither of them were born here, and it’s easy to misunderstand similar phrases. But both are employed in customer centric hospitality environment, where treating customers with patronizing tone, purposefully aggravating with slow and unprofessional attitude, and overall disrespect is just unacceptable. I could not believe this !! I asked to give me his (manager) card and his name and he refused and said that we must leave. We had a reservation for a suite for 2 days entirely paid through booking.com. The staff of this hotel and so called manager (not even sure if this was a manager) were rude and simply kicked us out. This is unheard of !! By their demeanor and indirect quips, it was evident they did not like the fact that the reservation was made using the 3rd party, but it was still a valid reservation that they were supposed to honor. But at the end, I'm glad it turned out that way. We found a great room/suite for less at the Country Inn nearby with wonderful and friendly staff and amenities. I will definitely follow up with Marriott Bonvoy HQ regarding this specific hotel staff and their disgusting manners of communication with customers.

This is the worst experience I've ever had in any hotel in my life and I've stayed in lots and lots of hotels. Being a member of Hilton and Marriott hotels I'm used to a certain level of quality and service. We were in a hurry to get a room because I had a work call scheduled for a specific time and we were literally getting to a hotel at the last minute. I did the check-in via email I received from the Fairfield hotel and wanted to make sure that our room was ready so that I can get the keys as soon as possible. I explained this over the phone while on the road, but the front desk lady only said that the room is ready and did not respond to my request to have the keys ready. She simply hung up the phone. Moreover, when we arrived (we she did everything very very slowly. She asked for an ID, I gave her my employee ID that had a photo, this was not sufficient for her, so she asked for a government issued ID. I gave her my passport. My husband asked again that we are in a hurry and specifically called ahead of time to request a faster check-in. Instead, this looked like a much longer than usual process. We were quite irritated by that and then the so called "manager" came out of nowhere and asked what’s the issue, my husband suggested they step aside and he’ll explain. In response, the “manager” takes out his phone, starts recording us both, claiming we used foul language (my husband did mention “s h *t” in reference to their check-in process), and that my husband just threatened to beat him up, so they are canceling our reservation and we should leave the property. It took us a while to understand WTH he’s talking about: apparently, he mistook “step aside” for “step outside”.

Stayed in April 2024

I don't like the fact that I was over charged on my account and I still haven't had the money refunded to my account

Stayed in March 2024

nOTHING TO COMPLAIN ABOUT!

Everything was great! Loved the room and breakfast!

Stayed in March 2024

Na

Clean, comfortable, happy staff, breakfast had options and tasted good!

Stayed in December 2023

It was a wonderful one night stay! Super clean and a lovely breakfast in the morning! Also loved that the check out time was 12 noon so my kids could swim since we arrived later the night before.

Stayed in December 2023