9320 Poplar Pike, Memphis, TN 38138, United States of America
#92 of 185 hotels in Memphis
Guests' ChoiceBased on 345 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
8.6
Value for money
7.8
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Bridget
United States of AmericaBreakfast was ok. Not a lot of choices
Staff was great, location clean
Stayed in May 2024
Reviewed: May 12, 2024
Donnielle
United States of AmericaThe room was quite nice & clean & the hotel was quiet is always a plus. The friendliness of the staff was certainly more than accommodating as they rose above the call of duty. This was a chance of a lifetime to see a total eclipse a memory of a lifetime.
Stayed in April 2024
Reviewed: March 25, 2024
Melanie
United States of AmericaI enjoyed the wonderful, however the door to the pool had to be kept open because the General Manager said if the close the outside door mold will form.
Stayed in March 2024
Reviewed: March 13, 2024
Larae
United States of AmericaExpired milk and curdled half and half. Muffin packages popped open and stale. Not a safe breakfast experience.
Front desk staff friendly (Jam). Rooms were clean and comfortable.
Stayed in March 2024
Reviewed: February 29, 2024
Leslie
United States of America.The bed was hard, the fridge was raggedy wobbily, the people around us was VERY LOUD, Arguing, slamming doors throughout the stay. (they put us by the pool but noone was in the pool) Internet wouldn't keep a signal. The breakfast:The chocolate milk was sour, the muffins were stale.
It was clean, the area the hotel is located in is quiet, close to many stores and restaurants.
Stayed in February 2024
Reviewed: January 26, 2024
Marian
United States of AmericaI didn't like that I booked a king bedroom and I was put in a double bedroom.
I love the hotel overall. Inside pool
Stayed in January 2024
Reviewed: January 9, 2024
Karen
AustraliaConstant noise from ( we assume) the pool pump which was across the hall from our room. Even the lift didn't make that much noise and we were right next door to that.
Helpful staff.
Stayed in January 2024
Reviewed: December 31, 2023
David
United States of AmericaThe breakfast. See above.
The breakfast was the only thing that really could use improvement. It was not as fresh as it should have been. The cranberry juice was extremely watered down and the orange juice didn't seem very fresh. The egg seemed like it had been cooked quite a while prior to when we ate. Serving biscuits would have been much better with gravy.
Stayed in December 2023
Reviewed: October 25, 2023
Anthony
United States of AmericaNo local channels are available on their television.
Staff was very helpful and courteous. The room was clean and spacious. Breakfast was excellent. We stayed 6 days, and I will definitely be coming back next year.
Stayed in October 2023
Reviewed: October 21, 2023
Vinnie
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 11, 2023
Sandra
United States of AmericaThe property was good
Friendly front desk people.
Stayed in October 2023
Reviewed: August 14, 2023
Greg
United States of AmericaSink area low lighting was unacceptable. If you choose to have minimal lighting you need a nice lighted make up mirror for my wife. Also the adjacent closet area was so dark you couldn’t pick out your clothes from suitcase. This area was the poorest lit area that I’ve ever seen in a hotel room.
Clean , front desk staff nice and efficient. Good parking available.
Stayed in August 2023
Reviewed: August 11, 2023
Patricia
United States of AmericaUpkeep on the property. Plug didn’t work on one side of the nightstand lamp. Water didn’t drain from tub, very slow. Toilet had a different top on the back, and seemed to run after flushing. The towel rack wasn’t screwed in on one side. I booked a room for three adults, but had to go to the front desk for more towels and coffee pods. I would stay here again if I knew the owner made upgrades to the building by a maintenance person who does quality work. Pay your workers, you get what you pay for and your hotel shows it.
Breakfast was great. Employees were wonderful. Inside pool was a bonus, plus the jacuzzi. The location was good, in a beautiful area, close to restaurants and stores.
Stayed in August 2023
Reviewed: July 10, 2023
Vivian
United States of AmericaStaff, cleanliness, and breakfast
Stayed in June 2023
Reviewed: July 9, 2023
Bart
United States of AmericaPool was cold
Good hot breakfast and safe location
Stayed in July 2023
Reviewed: July 7, 2023
Calline
United States of AmericaBreakfast
Size
Stayed in July 2023
Reviewed: June 17, 2023
Daisy
United States of AmericaWas put in handicapped room
Good safe location
Stayed in June 2023
Reviewed: June 13, 2023
Edna
United States of AmericaSome of the electrical outlets did not work. The ones by the bed and we both use cpap machines.
Location
Stayed in June 2023
Reviewed: June 5, 2023
Jerriney
United States of AmericaMy towels had pubic hair all over them. We also had drainage issues with our tub and sink.
The location was amazing. I didn’t have to worry about my car being vandalized while at the hotel.
Stayed in June 2023
Reviewed: May 19, 2023
Morrison
United States of AmericaI left out to go visit with family early that morning when I returned about 10 cleaning lady had already started cleaning my room before I checked out. in all my years that has never happened to me before and I’ll not happy about that, everything else was great.
very well groomed and clean
Stayed in April 2023
Reviewed: May 17, 2023
John
United Kingdomnothing
great location excellent facilities
Stayed in May 2023
Reviewed: April 30, 2023
Kody
United States of Americathe pool is not heated
The staff, rooms and beds were very nice
Stayed in April 2023
Reviewed: April 27, 2023
Marion
United States of AmericaWe didn’t have access to pool area the lock on door was broken and they couldn’t open it!
Great Location
Stayed in April 2023
Reviewed: April 18, 2023
Linda
United States of AmericaRoom needed a little TLC - blind draw was broken so wouldn’t close completely, toilet ran continually after flushing.
Good location, quiet, clean room.
Stayed in April 2023
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