The refrigerator was loose and fell on my foot when I tried to open it. I wasn't told that I would have to request cleaning service. The message in the bathroom about towels made me think someone would clean/replace used tissue contIner, etc... ame in late and didn't want to ha e someone come I to room. Not thrilled with stay.

Breakfast was ok, coffee was weak.

Stayed in April 2024

The staff were wonderful. We will definitely stay here again!

Stayed in February 2024

Clean, good free breakfast. Close to expressway.

Stayed in January 2024

The property is a bit dated but they did a nice refresh on it.

Great breakfast and hotel was surprisingly quiet. The beds were comfy and we enjoyed a great nights sleep!

Stayed in December 2023

Bathroom shower was kind of dirty and outdated

Location and value excellent!

Stayed in November 2023

The lighting in the room could of been a little brighter

Nice hotel, friendly staff. Breakfast was great.Everything was clean and comfy.

Stayed in October 2023

The elevator wasn’t working and we were on the third floor.

We had a quick quiet stay

Stayed in September 2023

We had a great experience with the front desk staff more specifically, Fran. she was so courteous and helpful and deserves a big applause.

Stayed in September 2023

There was a disconnect between the hotel and booking.com. My booking wasn't reflecting when I arrived at the hotel. The hotel couldn't find it. And i booked 2 weeks before. So, what would have happened if the hotel was packed full? That was my only disappointment.

Staff were ready to help. I have stayed here before and will continue to do so whenever I am in Kalamazoo.

Stayed in August 2023

I had no issues with the stay.

Comfortable and quiet. Clean and breakfast was good.

Stayed in August 2023

Turkey Sausage

Hotel is back by itself, but not hard to find. Breakfast was good. What made the difference was the hotel staff. Staff was personable and went out of their way to ensure guest needs and questions were answered. They were genuine and across the board seemed happy to be there to help. Thank you!

Stayed in August 2023

light switch near bathroom did not work for night light to find bathroom no sign to locate hotel near driveway, drove 3 miles out of our way and then had to turn around

Breakfast was excellent for choices and variety Room size and cleanliness was good

Stayed in August 2023

I noticed the batter was sticking to the lid of the waffle machine for those using it.

We had new carpet in the room. I liked the hot breakfast choices.

Stayed in July 2023

Smell of weed in second floor hallway

Stayed in July 2023

the shower doors were not in their track and required me to reengage them so that I could use the shower. also the shower needed a good cleaning given signs of mould in the corners.

breakfast buffet is ideal. the location is also ideal and easy to find right off the interstate. rooms are a good size with updated bathrooms.

Stayed in June 2023

Everything was great, the staff, the room and the breakfast selection was great. I liked how they had the items labeled and also offered cheese for your eggs. Thank you so much!

Stayed in June 2023

Had 2 beds. One was not changed

Staff is fantastic!

Stayed in May 2023

nothing

it was tucked back, not in a busy area. staff was wonderful and super welcoming. has everything you can look for - gym, pool, laundry

Stayed in May 2023

pool was closed. my room was half cleaned we found trash in almost every corner of the room and some hair on the bathroom wall. fingerprints on the microwave and the fridge was gross to the touch. the room could have been vacuumed better around the perimeter of the room. carpet was gross to the touch also so I wore my shoes the whole time. I would have asked for another but I was scared the next room would be worse. my wife and I were there celebrating our 15th wedding anniversary and they put us in a room right next to a family with a bunch of screaming kids. They were still screaming when we finally went to sleep around 2 AM. There’s no restaurants within walking distance so if you want to eat, you’re gonna have to get in the car and go somewhere else.

the price

Stayed in March 2023

Price could be better

Clean and new

Stayed in February 2023

Fitness center was out of operation

Stayed in January 2023

Breakfast needs more variety of breads (only white for toasts) and jams. (only strawberry). Coffee wasn't hot enough, more like lukewarm. No microwave to heat scrambled eggs for example.

Parking and wifi were good. We didn't use the swimming pool but if looked nice and tidy. Location: a little far from the city, but there were several places to eat very close to the hotel. Silent air conditioning.

Stayed in January 2023

bad mattresses

they need to change the mattresses, they are soooo soft

Stayed in November 2022

The staff was the absolute best!

Stayed in November 2022