2697 Lake Vista Drive, Lewisville, TX 75067, United States of America
#11 of 24 hotels in Lewisville
Guests' ChoiceBased on 82 hotel reviews
7.6Cleanliness
8.1
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.2
Value for money
7.9
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2024
Michael
United States of AmericaNA
location
Stayed in March 2024
Reviewed: December 2, 2023
Travis
United States of AmericaThere was a sewage type smell in my room.
Everything besides the smell in my room. Room was very clean.
Stayed in November 2023
Reviewed: September 4, 2023
Hicks
United States of AmericaN A
Overall experience for me was great in every way
Stayed in August 2023
Reviewed: June 26, 2023
Angela
United States of AmericaMore breakfast variety should be available.
Clean room and friendly staff
Stayed in June 2023
Reviewed: February 8, 2023
Syed
United States of AmericaCould not iron my clothes as it was not working
It was nice
Stayed in February 2023
Reviewed: September 6, 2022
Camille
United States of AmericaThere was a sidewalk slab that was uneven near the front where one of my group tripped and fell. Maybe a sign or something can be put there to warn people walking by. Also the elevator is slow and can be startling when it settles.
Nice quiet area even though it was near the freeway.
Stayed in September 2022
Reviewed: August 31, 2022
Olcay
United States of Americalocation is good, rooms are clean and comfortable
Stayed in August 2022
Reviewed: April 16, 2022
Alisia
United States of AmericaBreakfast need to be more home style eggs,bacon and girts
They stay was nice ..I didn't care for breakfast..
Stayed in March 2022
Reviewed: March 30, 2022
Shifa
United States of AmericaI had a room on the first floor which is not ideal to me. The shower equipment is broken a little bit.
The location and pricing of the hotel meet my requirements very well. It is not so far away from the airport and close to the location that I needed to visit.
Stayed in March 2022
Reviewed: March 20, 2022
Sue
United States of Americawas hard finding indoor pool for kids. ended up being to cold to swim in
clean
Stayed in March 2022
Reviewed: March 17, 2022
William
United States of AmericaBreakfast food refill wasn't good. The elevator is a death trap
The Location and very clean
Stayed in March 2022
Reviewed: March 15, 2022
Knish
Sri LankaFriendly staff
Stayed in March 2022
Reviewed: February 9, 2022
Jesus
United States of Americashort of personal may be because the storm
ir was clean
Stayed in February 2022
Reviewed: September 12, 2021
Kathleen
United States of AmericaNothing comes to mind
Very nice place to stay at a reasonable price. Staff was friendly and helpful. Room and facility was clean and well maintained.
Stayed in September 2021
Reviewed: August 23, 2021
Ethelyn
United States of AmericaLoved everything about it.
Surrounding was pretty quiet.
Stayed in August 2021
Reviewed: July 15, 2021
John
United States of AmericaFans in first floor hallway alleviating flooding.
Located just right for closeness to relatives.
Stayed in May 2021
Reviewed: July 11, 2021
Alonso
United States of AmericaBreakfast was limited. And it was only 830,,The server was too slow in putting up the bread and making the bread. The oatmeal was really good however I had to scrape the bottom pit for it. The coffee pot was empty and the only server was too slow putting up the egg. And the bread.
Wow
Stayed in July 2021
Reviewed: June 18, 2021
Laurie
United States of AmericaMattress was a bit lumpy.
TV offered Netflix. And Salt Grass Steakhouse is right across the street.
Stayed in May 2021
Reviewed: April 30, 2024
Lisa
AustraliaGood location, friendly staff and breakfast was a good start to the day .
Stayed in April 2024
Reviewed: July 24, 2023
Ashlie
United States of AmericaThey wouldn't cancel my reservations even under the circumstances and still charged me
Nothing I never stayed at this location But I was charged after I asked to have this reservation canceled because of death in the family and I was still charged
Stayed in June 2023
Reviewed: July 10, 2023
Hector
United States of AmericaSECOND DAY ME AND MY WIFE NOTICE HOUSEKEEPING DID LET COFFEE IN OUR ROOM,MY WIFE WENT TO ASK FOR IT FRONT DESK LADY A YOUNG BLACK LADY DON'T REMEMBER HER NAME IGNORE HER PRESENCE WHILE SHE WAS TALKING ON THE PHONE
BY MISTAKE I RESERVED 3 DAYS I NEEDED 4 DAYS FRONT DESK LADY ADD THE 4TH DAY NOS QUESTION ASKED
Stayed in July 2023
Reviewed: June 1, 2023
Cory
United States of AmericaCourtney really went out of her way to make my daughter feel welcome. You are very fortunate to have an employee like her. She is aces!!
Stayed in May 2023
Reviewed: May 31, 2023
Michael
United States of Americabreakfast was a total disaster basically toast and coffee which was always and cold very poor selection
poor
Stayed in May 2023
Reviewed: May 19, 2023
Trenton
United States of AmericaBugs in shower. Dirt on walls
Very poor, stale food
Stayed in April 2023
Boulogne-Billancourt, France
Syracuse, Italy
Prague, Czech Republic
Cochin, India
Albufeira, Portugal
Montcaret, France
Perth, Australia
Honington, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content