140 Ludwig Drive, Fairview Heights, IL 62208, United States of America
#3 of 8 hotels in Fairview Heights
Guests' ChoiceBased on 417 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.5
Facilities
7.8
Staff
8.2
Value for money
7.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Kerry
United States of AmericaBreakfast food was cold and not enough seating for breakfast.
Was very clean. Staff was nice.
Stayed in May 2024
Reviewed: May 17, 2024
Gloria
United States of AmericaBed a little uncomfortable on my back
Stayed in April 2024
Reviewed: May 12, 2024
Nasser
United States of AmericaBreakfast and breakfast area not good.
Place was clean. Breakfast area was very unorganized. There was no one responsible for food area. Tables and food serving area was messy and uncleaned.
Stayed in May 2024
Reviewed: May 8, 2024
Tony
United States of AmericaCould have been cleaner, but still acceptable as it was.
Served the purpose well and good value for the price.
Stayed in May 2024
Reviewed: May 8, 2024
Sandra
United States of AmericaHotel is alittle dated. Elevator needs freshening.
Breakfast was good, clean
Stayed in May 2024
Reviewed: April 22, 2024
Gail
United States of Americarooms needs new and better linen, bed was hard and very uncomfortable floors were not clean and the had to ask for clean towels.
I have stayed at the hotel often and this was the first time things was not up to par. Staff was friendly and very nice as always.
Stayed in April 2024
Reviewed: April 14, 2024
Pamela
United States of AmericaBathroom was a bit small with toilet close to door- tub was chipped and floor tile was tired .
Very friendly staff
Stayed in April 2024
Reviewed: April 10, 2024
Andrea
United States of AmericaSome of the towels were stained and the room was twice as much for Monday because of the eclipse than the rest of the days
Close to everything
Stayed in April 2024
Reviewed: April 9, 2024
Cindy
United States of AmericaBathroom looked a little dirty. Floor still appeared dirty. Shower curtain stained and looked sketchy
Helpful staff! They accommodated out early departures for eclipse by providing bagels :). Beds were comfortable. Good space in rooms. Lighting in bathroom
Stayed in April 2024
Reviewed: April 8, 2024
Jeff
United States of AmericaT v remote did not work, left a note at front desk. Not resolved.
Stayed in April 2024
Reviewed: March 24, 2024
Cindy
United States of AmericaNo complaints
Clean,comfortable, good breakfast
Stayed in March 2024
Reviewed: February 27, 2024
Fuller
United States of AmericaThat the rooms are cleaned every three days, but I am sure if anything was needed, we just had to ask.
Liked location close to family. Location was close to sites and family fun places we visited.
Stayed in February 2024
Reviewed: December 26, 2023
Parker
United States of AmericaI opened up a drawer and there was a moldy piece of fruit in room 308. There was also leftovers in the mini fridge that looked like they’ve been there for a bit
It was in a nice location
Stayed in December 2023
Reviewed: December 22, 2023
Douglas
United States of AmericaHair in the bed...supposedly clean sheets? Cold breakfast, burned sausage, rock hard biscuits Peeling paint crumbles on the bathroom floor
Location, new hallway carpet was beautiful.
Stayed in December 2023
Reviewed: December 3, 2023
Hulett
United States of AmericaThere was food left in fridge.
Stayed in November 2023
Reviewed: November 26, 2023
Lashonda
United States of AmericaThe room was not as clean as I thought it should have been. The wall in the bathroom was not clean. I had to clean it prior to showering.
I like the front desk workers. They both were wonderful. I love the location!!! Overall, the room was very nice and quiet.
Stayed in November 2023
Reviewed: November 20, 2023
Lisa
United States of AmericaClean
Stayed in November 2023
Reviewed: November 19, 2023
Gregory
United States of AmericaCheck in was terrible. No one at the desk, but a sign saying the representative was helping another customer. In actuality the representative was sleeping in the back room. The rep could barely function to check us in - blamed it on new software, but several times the person literally fell asleep on her feet trying to get us checked in. It took over 20min for us to get checked in and get a key. I'm not sure if this person was on drugs (prescription or otherwise) or what, but she did not leave a good first impression. Room is noisy - hear the interstate traffic.
Price was right. Beds were comfortable.
Stayed in November 2023
Reviewed: November 8, 2023
Terrell
United States of AmericaThe check in could have been better. Waited 20 minutes in line. The lobby area was not very appealing.
Friendly staff
Stayed in November 2023
Reviewed: October 5, 2023
Melissa
United States of AmericaThe noise from the highway traffic could be heard inside the room.
Nice location
Stayed in October 2023
Reviewed: September 5, 2023
Regina
United States of AmericaThe room was nice and clean.
Stayed in September 2023
Reviewed: August 31, 2023
Marti
United States of AmericaFriendly staff, nice breakfast
Stayed in August 2023
Reviewed: August 28, 2023
Stephen
United States of AmericaNothing
Location
Stayed in August 2023
Reviewed: August 2, 2023
Amy
United States of Americaclose to the metro link
Stayed in July 2023
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