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  5. Reviews of Comfort Inn & Suites Olathe - Kansas City

Reviews of Comfort Inn & Suites Olathe - Kansas City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12245 South Strang Line Road, Olathe, KS 66062 , United States of America

#11 of 16 hotels in Olathe

Guests' Choice

Review Score

Based on 152 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.5

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was next to the freeway. We had to turn up our air conditioner to block the noise. The bathtub needs to be fixed

    Bed was comfortable

    Stayed in May 2024

  • Reviewed: April 20, 2024

    7.0
    The room and bathroom area were in line with the price range. price range.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The stool room's floor did not look clean. Also a shelf was needed in the stool room. I had items I had to hold on to which was awkward. The stool tended to run along time after being flushed.

    The bed was comfortable and the room was clean. The motel honored my special request of being near the elevator.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    We needed a place to overnight on our trip to Texas and this served well and was cheap.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    The pool needed to be warmer and there is no hot tub. The hotel is undergoing renovation and they have boxes and crates stacked everywhere. The elevator doors closed very quickly and almost on me once. The fact the room keys lose their magnetic code so easy is very concerning. I've never had a hotel room key stop working before.

    We left before the breakfast. The staff was excellent and even helped me when the door room key stopped working. The pool was ok, but not really heated well.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Great
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds were very comfortable, location and quality

    Staff was kind, professional, accommodating and helpful

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Good cheaper place to catch a shower and some sleep
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    Could have been a little cleaner and the mattress felt somewhat broken down or it was just a really soft mattress. Toilet was pretty close to bathroom door

    good cheap hotel is exactly what i was looking for. I am pleased with the value and having a place to rest, shower and sleep. Would stay here again if needing a quick cheap hotel.

    Stayed in December 2023

  • Reviewed: January 25, 2024

    8.0
    Relaxing and restful after a long day.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking is very tight. I don't like carpet even though it appeared to be clean. Workers were remodeling one of the rooms near us and appeared to be removing the carpet. Maybe that is the plan for all the rooms.

    The room was clean and the beds were very comfortable. They offered a variety of delicious foods for breakfast and everything was still hot and available when breakfast was over. Our room was quiet even though the hotel is located next to Interstate 35.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not clean. Found Oreo on floor, someone’s dental rubber band on dresser.

    Value and location.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Basic hotel but don’t expect extras
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed for two weeks and had problems with our room fridge that never got fixed even though they tried several times. My food would always freeze. Also, the common areas like the stairwells never got cleaned. There was never a manager on duty even though I asked to speak to one multiple days and at different times. The staff knew I wanted to speak to the manager and they never offered to have one contact me. It felt like basic care at this hotel but nothing above and beyond. One other thing is that if you have the “Do not disturb” sign on your door when the cleaning staff are going by your room, your room will not get cleaned that day, even if you just had the sign on for a few minutes while you were getting ready for the day. We had this happen a couple of times.

    The property was good basic value for your money. Dated property but clean, comfortable rooms and very quiet.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Beautiful, excellently managed hotel with friendly staff and a great breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing we didn’t like. We had a great stay and staff was beyond accommodating when we had some issues that created more work for them.

    Beautiful facilities, great location, exceptional staff, delicious breakfast, comfortable beds, nice swimming pool.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    On our way to AZ
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Really needs a continuous fan on the cooling/heating system. It really helps to muffle sounds in other rooms.

    Pet friendly, nice breakfast, helpful staff!!

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast stops at 9

    Breakfast was good but it could stay open until 10

    Stayed in October 2023

  • Reviewed: October 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled musty. Seemed old and needs updated with furniture in rooms.

    Friendly, accessible staff. Bed was comfortable

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Other than the alarm going off in the next room much too early, the stay met our expectations.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    In the next room an alarm starting going off before 5 a.m. and woke us up. It didn't stop going off until after 7:30 a.m. It was disturbing us and made us awaken much earlier than we wanted to.

    I liked the room arrangement, the comfortable bed, and friendliness of staff.

    Stayed in October 2023

  • Reviewed: July 30, 2023

    6.0
    Fit my needs well
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sign on driveway was broken. The sign above door on front of building was duct taped on. There was a sign inside the entrance that said the elevator was not working. Fortunately I was given a room on ground floor at no additional charge.

    The breakfast was great! The bed and room were very comfortable.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator out of service

    Location, cleanliness, comfort

    Stayed in July 2023

  • Reviewed: June 24, 2023

    7.0
    Ok Hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Broken elevator which didn't get fixed as stated. Had to get a different room. shelf in cupboard above hanging clothes came down in the middle of the night, makeshift work had been previously done! They had the dispenser bottles for shampoo, etc. in shower but a couple were empty. I told the main desk when we checked out to make sure staff filled them and she said we are getting rid of those so we are not refilling, would have been good to know ahead of time. Thank goodness I brought my own.

    Breakfast was good.

    Stayed in June 2023

  • Reviewed: May 23, 2023

    6.0
    There are many motels within a mile of this one. Next time I will choose a different one.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevator was out of order. Judging by the door that covered where the elevator was, I think it has been out of order for a while. We did not enjoy carrying our luggage up 3 flights of stairs. The property is located right by a little pond. We were awakened every morning at dawn by geese honking loudly.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    7.0
    Good place to stay if you are looking for a place yo sleep. Rooms are clean. Comfortable beds
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator was not working. My sisters were staying there 2 days prior to my arrival and it wasn't working. My room was on the third floor I did ask to be moved to first. There was a room available but at first they wanted to charge me more till I explained the elevator problem was not my fault and then the gave the room to for the same price

    Stayed in May 2023

  • Reviewed: May 15, 2023

    7.0
    it was a nice stay. I only wish the hotel was closer to my family.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    It was clean.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    9.0
    Super good place to stay
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    I average about 25 nights a year staying in motels. I HATE a hard flat bed, if I wanted that I’d just throw a blanket on the floor. about 98% of motels have HARD FLAT MATTRESS. Not so here, best bed I’ve slept in at a motel in a very very long time. Hot water, good shower and cold AC. Breakfast was a real breakfast as well, eggs, sausage, biscuits, and gravy. good coffee.

    Stayed in April 2023

  • Reviewed: March 24, 2023

    6.0
    ok would definitely ask to not have room facing freeway
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    rooms facing freeway are noisy breakfast was lacking

    clean, nice staff

    Stayed in March 2023

  • Reviewed: March 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Eggs were not the best. Overall it was a good stay.

    Breakfast was good. They were very polite & made sure we were done bf they cleared everything off the counters.

    Stayed in March 2023

  • Reviewed: March 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Genuine enthusiasm for hospitality from the management

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    signage would help the breakfast - missing serving utensils in some of the condiments. Individual cartons of milk would be appreciated. need to leave the fan on in the rooms. signage for the elevators..

    breakfast was provided. value.

    Stayed in March 2023

Showing 1 - 25

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