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  5. Reviews of Fairfield Inn Kennewick

Reviews of Fairfield Inn Kennewick This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7809 West Quinault Avenue, Kennewick, WA 99336, United States of America

#14 of 16 hotels in Kennewick

Guests' Choice

Review Score

Based on 47 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    Would definitely stay here again and highly recommend.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really.

    Cleanliness, safety, convenience, absolutely love the quality shampoo, conditioner, and body wash that all Marriott properties provide. Breakfast food was actually good!

    Stayed in April 2024

  • Reviewed: October 13, 2023

    7.0
    Great value. Good breakfast
    • Business trip
    • Couple
    • Larger Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Strange smell in our room.

    Corner room, good AC

    Stayed in August 2023

  • Reviewed: September 19, 2023

    8.0
    Perfect
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No printer or copy machine.

    Enjoyed my breakfast. Location was excellent since beacuse of all the resturants and close to shopping cemters.

    Stayed in September 2023

  • Reviewed: July 29, 2023

    7.0
    Complimentary services need a great deal of work.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast was not very well stocked. Just sausage and make your own waffle. The bread options were just as scarce- white bread, English muffin and a couple plain bagels. Apples were the only fruit. No bowls for cereal and also no milk.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Great location.

    Stayed in June 2023

  • Reviewed: March 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    tv didn’t work, dog barking very consistently across hall

    good location, friendly staff

    Stayed in March 2023

  • Reviewed: December 31, 2022

    6.0
    calm
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that they did not tell you up front that there were extra charges for my animals. I did not like the weird tv guide.

    Sheets smell clean when you crawl into bed.

    Stayed in December 2022

  • Reviewed: August 19, 2022

    6.0
    It served our purpose.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was kind of a gurgling noise in the room. I don’t know if it was from plumbing from upstairs but I don’t think it was fixable. Also the breakfast bar didn’t open until seven and we had to leave each morning before the breakfast bar opened so it really decreased the value of our stay.

    The location was perfect for us. Also there were sufficient restaurants within walking distance.

    Stayed in August 2022

  • Reviewed: May 2, 2022

    6.0
    We will not stay here again nor recommend it.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very musty smelling, shower was not great along with toiletries, and the hotel charged more than what was originally said to be the fee.

    The location to most restaurants, bars, shopping was good.

    Stayed in May 2022

  • Reviewed: July 25, 2021

    7.0
    Good price and comfort
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the limited breakfast that did not offer a pork free or at minimum vegan options for main foods other than yogurt.

    I like the large bathroom and variety of snacks and quick foods available at the front desk

    Stayed in July 2021

  • Reviewed: July 13, 2021

    7.0
    Nice people not a bad hotel, but lacking in a lot of things
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights

    No microwave, sink in bathroom very tiny and low. Lighting in bathroom is terrible, If you are over 5 10, hope you have a good back for the sink in the bathroom. Breakfast was a packaged muffin and a fruit cup

    cleanliness, good friendly staff, grounds well kept, comfortable room

    Stayed in June 2021

  • Reviewed: April 14, 2024

    3.0
    I couldn't rest left early bed was not comfortable at all very low bad for my back.
    • Business trip
    • Solo traveler
    • Large King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice people, relaxing environment, bed was too low and not comfortable at all! Very disappointed

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Fantastic stay and would like to visit again
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was excellent

    Good and sufficient

    Stayed in April 2024

  • Reviewed: March 18, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Large King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charge my card when they cancel my room since i was a local resident. They could not give me a room. I claim my money never got it back ruin my valentine weekend. Had to look another place last minute

    Stayed in February 2024

  • Reviewed: September 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The only thing I can complain about is the pillows were very old and uncomfortable.

    Everything was very clean. The staff was great they were all very friendly. The breakfast selection was great!!!

    Stayed in September 2023

  • Reviewed: June 2, 2023

    4.0
    I love Fairfield Inn properties but would not stay here again.
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was located on the 1st floor next to the loud ice machine that got used at all hours of the night. The room’s main door had gaps so that you could see bright light coming in all night. The mini fridge made awful loud noise all night and had to be unplugged. The free breakfast was a 3 hour block of time but almost completely gone after 30 mins.

    The room was clean.

    Stayed in May 2023

  • Reviewed: March 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic customer service, pool & hot tub were great temps, good breakfast choices!

    Stayed in March 2023

  • Reviewed: January 27, 2023

    10
    Lovely place to stay.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    31 degree morning. Icy roads. Scary for someone from out of the area. Hotel sits at top of a steep hill. Had to avoid hill by going out the back way. Hotel overall is great.

    Loved that the were able to get me ground floor near exit as requested. Really appreciated the personalized greeting and bon voyage on the screen in the room. Lovely full breakfast bar. Very kind staff and helpul.

    Stayed in December 2022

  • Reviewed: May 20, 2022

    1.0
    Want money back
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 6 nights

    I want my refund back you guys took my money and never told me I couldn’t be local now I’m out of place to stay and 600 dollars

    Nothing spooked through you guys paid 600 dollars and when I went to check in the lady said I couldn’t stay cuz I was local even though my house was being renovated and I had nowhere else to go she said there was nothing she could do for me and to get. Ahold of the third party which is u guys and no one replies to me

    Stayed in May 2022

  • Reviewed: April 4, 2022

    5.0
    Value, not great for the hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub was not working. No ventilation in the bathroom. Breakfast that was served was frozen sandwiches from Costco. Walls are paper thin.

    Location was close to where we needed to be for our trip. Lots of places to eat, right across from the mall.

    Stayed in April 2022

  • Reviewed: March 28, 2022

    1.0
    Worst hotel experience ever
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was the worst experience I have ever had in a hotel. Besides the staff giving keys to people to rooms that were still dirty the staff is of no help. When I first got there they said they didn’t have a room for me, then gave me a dirt room, and finally I ended up with a semi clean room. also it says they have breakfast but it’s actually some cold jimmy dean sandwiches that you can put in the microwave plus a couple juice boxes. Don’t stay here.

    Stayed in March 2022

  • Reviewed: November 8, 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was hard as a rock. Didn't sleep at all. Buzzing noise, never figured out what it was coming from.

    Friendly staff and clean.

    Stayed in November 2021

  • Reviewed: October 3, 2021

    10
    Exceptional
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy off and on freeway access. I felt safe at all times. Super courteous and friendly staff.

    Stayed in October 2021

  • Reviewed: August 16, 2021

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No maid service, no hot breakfast, low light in bath, no table and no chair in room. Front desk personnel had an I don't care attitude. Won't EVER stay here again!

    AC

    Stayed in August 2021

Showing 1 - 25

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