7809 West Quinault Avenue, Kennewick, WA 99336, United States of America
#14 of 16 hotels in Kennewick
Guests' ChoiceBased on 47 hotel reviews
7.1Cleanliness
8.3
Comfort
7.9
Location
8.5
Facilities
7.9
Staff
8.6
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 21, 2024
Kristin
United States of AmericaNothing really.
Cleanliness, safety, convenience, absolutely love the quality shampoo, conditioner, and body wash that all Marriott properties provide. Breakfast food was actually good!
Stayed in April 2024
Reviewed: October 13, 2023
Erin
United States of AmericaStrange smell in our room.
Corner room, good AC
Stayed in August 2023
Reviewed: September 19, 2023
Adiki
United States of AmericaNo printer or copy machine.
Enjoyed my breakfast. Location was excellent since beacuse of all the resturants and close to shopping cemters.
Stayed in September 2023
Reviewed: July 29, 2023
Trent
United States of AmericaThe breakfast was not very well stocked. Just sausage and make your own waffle. The bread options were just as scarce- white bread, English muffin and a couple plain bagels. Apples were the only fruit. No bowls for cereal and also no milk.
Stayed in July 2023
Reviewed: June 27, 2023
Helen
United States of AmericaN/A
Great location.
Stayed in June 2023
Reviewed: March 20, 2023
Heather
United States of Americatv didn’t work, dog barking very consistently across hall
good location, friendly staff
Stayed in March 2023
Reviewed: December 31, 2022
Audra
United States of AmericaI didn’t like that they did not tell you up front that there were extra charges for my animals. I did not like the weird tv guide.
Sheets smell clean when you crawl into bed.
Stayed in December 2022
Reviewed: August 19, 2022
Steve
United States of AmericaThere was kind of a gurgling noise in the room. I don’t know if it was from plumbing from upstairs but I don’t think it was fixable. Also the breakfast bar didn’t open until seven and we had to leave each morning before the breakfast bar opened so it really decreased the value of our stay.
The location was perfect for us. Also there were sufficient restaurants within walking distance.
Stayed in August 2022
Reviewed: May 2, 2022
Jamie
United States of AmericaThe room was very musty smelling, shower was not great along with toiletries, and the hotel charged more than what was originally said to be the fee.
The location to most restaurants, bars, shopping was good.
Stayed in May 2022
Reviewed: July 25, 2021
Angela
United States of AmericaI didn’t like the limited breakfast that did not offer a pork free or at minimum vegan options for main foods other than yogurt.
I like the large bathroom and variety of snacks and quick foods available at the front desk
Stayed in July 2021
Reviewed: July 13, 2021
Scott
United States of AmericaNo microwave, sink in bathroom very tiny and low. Lighting in bathroom is terrible, If you are over 5 10, hope you have a good back for the sink in the bathroom. Breakfast was a packaged muffin and a fruit cup
cleanliness, good friendly staff, grounds well kept, comfortable room
Stayed in June 2021
Reviewed: April 14, 2024
Jamonne
United States of AmericaNice people, relaxing environment, bed was too low and not comfortable at all! Very disappointed
Stayed in April 2024
Reviewed: April 13, 2024
Jaishankar
IndiaEverything was excellent
Good and sufficient
Stayed in April 2024
Reviewed: March 18, 2024
Janeth
United States of AmericaThey charge my card when they cancel my room since i was a local resident. They could not give me a room. I claim my money never got it back ruin my valentine weekend. Had to look another place last minute
Stayed in February 2024
Reviewed: September 5, 2023
Jessica
United States of AmericaThe only thing I can complain about is the pillows were very old and uncomfortable.
Everything was very clean. The staff was great they were all very friendly. The breakfast selection was great!!!
Stayed in September 2023
Reviewed: June 2, 2023
Melinda
United States of AmericaOur room was located on the 1st floor next to the loud ice machine that got used at all hours of the night. The room’s main door had gaps so that you could see bright light coming in all night. The mini fridge made awful loud noise all night and had to be unplugged. The free breakfast was a 3 hour block of time but almost completely gone after 30 mins.
The room was clean.
Stayed in May 2023
Reviewed: March 20, 2023
Janelle
United States of AmericaFantastic customer service, pool & hot tub were great temps, good breakfast choices!
Stayed in March 2023
Reviewed: January 27, 2023
Jacqueline
United States of America31 degree morning. Icy roads. Scary for someone from out of the area. Hotel sits at top of a steep hill. Had to avoid hill by going out the back way. Hotel overall is great.
Loved that the were able to get me ground floor near exit as requested. Really appreciated the personalized greeting and bon voyage on the screen in the room. Lovely full breakfast bar. Very kind staff and helpul.
Stayed in December 2022
Reviewed: May 20, 2022
Amy
United States of AmericaI want my refund back you guys took my money and never told me I couldn’t be local now I’m out of place to stay and 600 dollars
Nothing spooked through you guys paid 600 dollars and when I went to check in the lady said I couldn’t stay cuz I was local even though my house was being renovated and I had nowhere else to go she said there was nothing she could do for me and to get. Ahold of the third party which is u guys and no one replies to me
Stayed in May 2022
Reviewed: April 4, 2022
Lorne
United States of AmericaThe hot tub was not working. No ventilation in the bathroom. Breakfast that was served was frozen sandwiches from Costco. Walls are paper thin.
Location was close to where we needed to be for our trip. Lots of places to eat, right across from the mall.
Stayed in April 2022
Reviewed: March 28, 2022
Madison
United States of AmericaIt was the worst experience I have ever had in a hotel. Besides the staff giving keys to people to rooms that were still dirty the staff is of no help. When I first got there they said they didn’t have a room for me, then gave me a dirt room, and finally I ended up with a semi clean room. also it says they have breakfast but it’s actually some cold jimmy dean sandwiches that you can put in the microwave plus a couple juice boxes. Don’t stay here.
Stayed in March 2022
Reviewed: November 8, 2021
Lolousi
United States of AmericaBed was hard as a rock. Didn't sleep at all. Buzzing noise, never figured out what it was coming from.
Friendly staff and clean.
Stayed in November 2021
Reviewed: October 3, 2021
Shelli
United States of AmericaEasy off and on freeway access. I felt safe at all times. Super courteous and friendly staff.
Stayed in October 2021
Reviewed: August 16, 2021
Wayne
United States of AmericaNo maid service, no hot breakfast, low light in bath, no table and no chair in room. Front desk personnel had an I don't care attitude. Won't EVER stay here again!
AC
Stayed in August 2021
Showing 1 - 25
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