2100 Hackney Place, Lexington, KY 40511, United States of America
#45 of 87 hotels in Lexington
Guests' ChoiceBased on 438 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Chris
United States of AmericaOne of the elevators kept getting stuck.
Friendly staff, cleanliness, breakfast options.
Stayed in May 2024
Reviewed: April 18, 2024
Dawn
United States of AmericaThis is the first time my room wasn't immaculate. There were beverage spills on the cabinet doors and AC unit.
The breakfast is fine. A good selection of items. Excellent coffee. Would like to see it extended to 9:30. The staff is very friendly.
Stayed in April 2024
Reviewed: April 8, 2024
Luanne
United States of AmericaSmall crowded room; Breakfast quantities low
Easy drive to Keeneland
Stayed in April 2024
Reviewed: April 6, 2024
Sharon
CanadaNothing
Staff is very professional. Property was great, especially for my dog.
Stayed in April 2024
Reviewed: April 1, 2024
Savitri
CanadaLocation
Stayed in January 2024
Reviewed: March 30, 2024
Terry
United States of AmericaStacks are too expensive. Who wants to pay over $3.00 for a small bag of chips? If you want to increase sales I’m sure you can make a still make a descent profit.
Great location at a fair price.
Stayed in March 2024
Reviewed: March 15, 2024
Michelle
United States of AmericaUncomfortable bed and breakfast was lacking.
Location close to Kentucky horse park
Stayed in March 2024
Reviewed: March 7, 2024
Randall
United States of AmericaPillows were flat.
Breakfast was good and beds were comfortable. Staff was pleasant. Location was convenient from freeway. Crackerbarrel is right next door along with McDonald's and a nice tap room is two minutes down the road called Sedona's.
Stayed in March 2024
Reviewed: March 2, 2024
King
United States of AmericaBed was a little hard for me, but it could be perfect for someone else.
Clean and staff was friendly and inviting
Stayed in March 2024
Reviewed: February 28, 2024
Daniel
United States of AmericaSausage patty was barely warm and too salty.
Good selection.
Stayed in February 2024
Reviewed: December 16, 2023
Staci
United States of AmericaI wished the cards on the door read better and I didn't have to go down lobby and asked for the cards to be redone so I could go into our room
It was good I wish the breakfast had some non dairy options since my daughter is lactose free and more fruit options and gluten options as well but overall it was a good breakfast
Stayed in November 2023
Reviewed: November 23, 2023
Emily
United States of AmericaThe pullout bed had blood on the mattress. Made me uncomfortable
The lady at the front was amazing. And so helpful
Stayed in November 2023
Reviewed: November 22, 2023
Nancy
United States of AmericaNo lamp between the beds, couldn’t read. Also, there was a $5.00 charge for parking. I was surprised; nothing special about the hotel. I’d traveled a long way to stay there and was unaware of any parking charge. Didn’t like that.
Breakfast was good
Stayed in November 2023
Reviewed: October 23, 2023
Patrick
United States of AmericaElevator not working properly. Fire department called at 10:00 pm
Location and breakfast was good.
Stayed in October 2023
Reviewed: October 19, 2023
James
United States of AmericaBreakfast was disappointing sausage was undercooked, turkey bacon was tough, no individual milk cartons
Stayed in October 2023
Reviewed: October 1, 2023
Chung
United States of AmericaHot tub
Stayed in September 2023
Reviewed: September 26, 2023
Thomas
United States of AmericaEverything was what I expected, some a bit more.
The breakfast was excellent with a nice variety of food. The hot food was fresh and tasty. But more than anything, was the front desk staff. My husband checked us in, and he said she was the friendliest and most welcoming person he’d met at a front desk. I experienced the same with the manager, Taquila(?), when I called 3 days later, as I had been charged first by Booking.com and then by the hotel. She was pleasant and vowed to take care of the issue, telling me it might take 3-5 days, but actually accomplished the same day on my credit card.
Stayed in September 2023
Reviewed: September 21, 2023
Jakob
United States of AmericaThe cleanliness wasn't the best. One night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning they were still there. Besides that, the carpet in the hallways had trash all over them. In the room, there was a pamphlet that, when I tried to move it, was stuck to the desk, proving that table could not have been wiped in a really long time.
Stayed in September 2023
Reviewed: September 19, 2023
Demetra
United States of AmericaThe bed sheets and pillow cases seemed Wrinkled and maybe not changed from previous guest. There were underpants between bed and wall ftom previous guests.
Good
Stayed in September 2023
Reviewed: September 15, 2023
Raquel
United States of AmericaThe room was smaller than I anticipated. We made due though. Beds were hard.
The hot tub and pool
Stayed in September 2023
Reviewed: September 15, 2023
Terri
United States of AmericaUnderstaffed at check in. Key card system was broken so we had no key until next morning.
Easy access
Stayed in September 2023
Reviewed: September 3, 2023
Jilda
United States of AmericaThey charged me twice for my rooms
Breakfast was good location was good
Stayed in September 2023
Reviewed: August 29, 2023
Sherri
United States of AmericaThe only improvement I can think of was the water we were provided at check in was not cold and it was a HOT afternoon. No worries. We put it in the room fridge.
Most impressed with the staff. Very friendly and helpful. Was happy with the quality of the room for the price.
Stayed in August 2023
Reviewed: August 27, 2023
Dyna
United States of AmericaI think I would have enjoyed sitting outside but it was by the pool area and the door was opened. It was too noisy to want to sit there
Quiet and clean. Easy access from the highway. Friendly staff.
Stayed in August 2023
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