Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Georgia hotel reviews
  4. Macon hotel reviews
  5. Reviews of Garner Hotel Macon West, an IHG Hotel

Reviews of Garner Hotel Macon West, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

110 Plantation Inn Drive, Macon, 31210, United States of America

#26 of 55 hotels in Macon

Guests' Choice

Review Score

Based on 68 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Communications Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    We requested a room with a roll in shower because my wife is in a wheelchair. We also have a small dog that travels with us. The lady at the desk gave us a room on the first floor because of the dog. It was not handicap accessible. We had to change to a room that had shower seats. She also gave us a discount for the change. The shower was slippery and the shower head didn't work correctly. The breakfast was bland. When we checked out, we didn't get a receipt and none was emailed to me.

    The location was perfect. Easy access to restaurants.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only complaint is that the bed was extremely firm. My husband and I both enjoy a medium to moderately firm bed but we were both very uncomfortable the entire night. Everything else was as expected, clean, and friendly staff.

    Most everything was as expected, clean, and friendly staff.

    Stayed in April 2024

  • Reviewed: February 27, 2024

    8.0
    Will stay again if ever in Macon.
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was just okay and the AC was not really cold.

    Nice, clean. Staff was friendly. Really was very pet friendly!

    Stayed in February 2024

  • Reviewed: September 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was below your standards. There was no cream for the coffee. When I asked, they said sorry we’re out, everybody’s been asking. There is literally a Walgreens across the street. Go buy some cream! The juice machine was out. There was no quiche or sausage patties. No salt only pepper. This was at 8am, breakfast goes till 9.

    Staff was very nice. Beds very comfortable.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Overall wonderful. Staff was great.
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed was horrid.

    Staff was amazing. Jamarcus was incredible about getting us a room that fit our needs ( temp disabled with adult child). Breakfast bar was great.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    It was ok but we will stay at a newer hotel next time.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room appeared old. Needs updating. Our room didn’t have a nightstand on both sides of the bed. There was a small chair on one side.

    It had the amenities we like refrigerator, coffee etc. Cool a/c.

    Stayed in September 2023

  • Reviewed: June 21, 2023

    9.0
    Friendly and nice just a little outdated
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    update flooring... our son's mother in law fell in hallway, tripping over a threshhold bar run across the middle of the floor.

    The food service employee as well as the front desk employees were very friendly

    Stayed in June 2023

  • Reviewed: April 24, 2023

    8.0
    Friendly staff and guests, great location.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The only thing that was disappointing was the bed in my room. The mattress on one side was completely "shot". If you tried to sit on that side you would fall off the bed. The room was fine, but that mattress needs to be replaced. There also was a used washcloth left on the shower rod.

    The staff was wonderful. Even the other guests were very nice. The location was also perfect.

    Stayed in April 2023

  • Reviewed: December 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The lady that was supposed to be working the breakfast bar was VERY lazy. We asked for her to refill the eggs and waffle mix machine and she ignored me and walked away. The front desk staff came over and done it for us and tried to have the manager who was on the phone speak to the other lady and she refused to get on the phone. She ignored the front desk lady just like she did us. Very rude and unprofessional

    The rooms were very nice for the price. Very spacious and even had a couch in it for me to sit and watch TV since I wake up earlier than my fiance and daughter.

    Stayed in December 2022

  • Reviewed: September 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nice size room. Very. Clean.

    Stayed in September 2022

  • Reviewed: September 26, 2021

    9.0
    Clean and comfy but room a little musty
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didnt have a king bed room like we reserved and the room we were put in was a little musty and damp. Also we would have liked a fridge with a little freezer.

    clean and comfy.

    Stayed in September 2021

  • Reviewed: August 25, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Room was not ready/available when we arrived at 4:15 PM.

    Location was great but breakfast could be better, only cold items and coffee were available.

    Stayed in July 2021

  • Reviewed: August 7, 2021

    7.0
    Need Clean Towels
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They didn't have any clean towels. I had to turn in a couple towels just to be able to get some new ones the next day. Almost like jail considering the amount I paid to stay for the weekend

    The staff was friendly. Thats it

    Stayed in July 2021

  • Reviewed: July 4, 2021

    7.0
    Good Overnight Stop
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Clean but a little run down. The staff seemed distracted.

    Good for short stay.

    Stayed in April 2021

  • Reviewed: May 12, 2021

    8.0
    Certainly acceptable for an overnight stay right off the highway. Will come back!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Blinking light on ceiling. Very loud air conditioning and traffic. Broken ice machine.

    Breakfast good selection. Good teas! Parking was plentiful. All staff were superb. Very nice, attentive, friendly and helpful. Bed very comfortable.

    Stayed in May 2021

  • Reviewed: May 5, 2024

    10
    Favorite getaway
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was wonderful. Room was clean, bed felt like a cloud, and staff was very kind and friendly.

    Stayed in May 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great price and rooms were clean, pet fee was $30 which is great compared to other places

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Nice and clean hotel with easy check in
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I’d liked to have had a coffeemaker in room, but coffee was available in lobby.

    The front desk was super! He was efficient and friendly!

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great quiet location with the friendliest staff.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    10
    Exceptional
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was very clean smells great very friendly staff

    Stayed in February 2024

  • Reviewed: October 10, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great and wonderful always stay here

    Stayed in October 2023

  • Reviewed: October 3, 2023

    10
    I over love this place big and very clean will definitely book her again. The best hotel in Macon ga I would like to tha
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    It’s was wonderful great location wonderful people was very clean I love Mrs Tiffany she was wonderful and a great person to talk to and her nephew is wonderful too. Over love this place will be booking again.

    Stayed in September 2023

  • Reviewed: May 24, 2023

    10
    Relaxing, quiet great location!
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There is nothing that I don’t like. I have stayed there many times on my trips to and from Iowa!

    I don’t eat breakfast but I do have coffee. The breakfast layout and menu were very good!

    Stayed in May 2023

  • Reviewed: March 5, 2023

    10
    excellent location and very friendly staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very close to everything

    Anthony, the front Dess customer service was excellent and Yolanda the manager was to they could not find my reservation so they upgraded my room at no additional charge

    Stayed in March 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: