72-322 Highway 111, Palm Desert, 92260, United States of America
#26 of 38 hotels in Palm Desert
Guests' ChoiceBased on 272 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Rolf
United States of AmericaBreakfast was OK but not great.
Fairly new hotel. Staff friendly and helpful.
Stayed in May 2024
Reviewed: May 18, 2024
Amy
United States of AmericaThe size of the room was very comfortable for my family and I.
Stayed in April 2024
Reviewed: May 6, 2024
Mary
United States of AmericaRoom was not very clean. Light in closet didn’t work. Room was not cleaned. Poor water pressure in shower.
Location was great. Pool was nice.
Stayed in May 2024
Reviewed: April 30, 2024
Beth
United States of AmericaThe air conditioning did not work
It was clean
Stayed in April 2024
Reviewed: March 22, 2024
Louise
United States of AmericaBreakfast could've been better & water pressure was low
Room was clean.
Stayed in March 2024
Reviewed: March 22, 2024
Mario
United States of AmericaAc was malfunctioning
Personel very kind
Stayed in March 2024
Reviewed: February 26, 2024
Amelia
United States of Americasee above
Location of breakfast was great but the breakfast itself definitely needs improving.
Stayed in February 2024
Reviewed: February 6, 2024
Kenneth
United States of AmericaThe high price especially the over priced sat fare?
Good
Stayed in January 2024
Reviewed: January 5, 2024
Carmen
United States of AmericaThe lady at front desk… (at night)…. We came around 1:00am …. And the front door was locked…. We used the room key…. And didn’t work… so we pressed the ring …. And no one came in … we were there for about 7 minutes… and finally she came in with actitud… saying than you only press one time…. We were frizzing outside j🥹🥹🥹.. we were very disappointed w this person …. She should it put a sign outside… if she was using the restroom 😖😖😖
Breakfast was excellent ……we love everything and very clean.
Stayed in January 2024
Reviewed: December 24, 2023
Carlo
United States of AmericaRooms that are close to exits might have bad experiences because if you let the exit door close hard it makes a very loud and annoying noise that can be heard from said rooms.
The location is very close to stores and restaurants and I very much enjoy walkable places. I also enjoyed how clean and nice it smelled.
Stayed in December 2023
Reviewed: December 21, 2023
Cynthia
CanadaUpon registration we were not advised of Housekeeping Services being only every second day. There were no towel racks in our room so we left wet towels on the floor and at 9 pm when we retruned to the hotel they were still on the floor as first day - no housekeeping. Went downstairs and obtained dry towels and a garbage bag to place wet ones in.
Excellent Breakfast - great variety
Stayed in December 2023
Reviewed: December 17, 2023
Korina
AustraliaNothing
Staff were all helpful and friendly. Close to shops, take away food and a nice hiking trail across the road. Kids loved the heated pool and spa. Breakfast was great with bacon, eggs, waffles, bagels and fruit salad.
Stayed in December 2023
Reviewed: December 15, 2023
Jonathan
United States of AmericaBreakfast was terrific
Stayed in December 2023
Reviewed: December 11, 2023
Lisa
United States of AmericaBreakfast was a disappointment, cereal but no milk. Cream cheese but no bagels or bread. Eggs and yogurt were gross. It’s one of the reasons we choose this place but it didn’t live up to our expectations. Bedroom window is not sound proof, you can hear the main road traffic all night.
Location was great with all the shops and restaurants close by. Room was cute with a great layout. Looked just like pictures. Everything was clean in the room.
Stayed in December 2023
Reviewed: November 3, 2023
Kristoffel
BelgiumSmell in bathroom because of problems with drain
Big rooms modern design facilities
Stayed in August 2023
Reviewed: October 16, 2023
Daniel
United States of AmericaSinks in bathrooms were tiny. Not enough variety on the breakfast buffet--suggest some pancakes, hash browns and fresh fruit.
Location near many restaurants and stores. Room was large and bathroom was comfortable. Loved the free parking.
Stayed in October 2023
Reviewed: September 25, 2023
Floyd
United States of AmericaLack of coffee, sugar, cream
Location
Stayed in September 2023
Reviewed: September 21, 2023
Naomi
United States of AmericaThe breakfast was great and we were pleasantly surprised. The variety and freshness of the food was good.
Stayed in September 2023
Reviewed: September 15, 2023
Lisa
United States of AmericaThe A/C was a little noisy and the TV connectivity seemed slow.
Location is great. The staff very very helpful and friendly.
Stayed in September 2023
Reviewed: August 26, 2023
Alma
United States of AmericaVery nice and very close to everything
Stayed in July 2023
Reviewed: August 7, 2023
Diana
United States of AmericaThe couch bed that I slept on was very uncomfortable. I had a hard time staying asleep because my back kept hurting.
The customer service was great.
Stayed in August 2023
Reviewed: July 27, 2023
Melissa
United States of AmericaThere was hair on the bathroom counter top when we arrived.
The room was spacious and very comfortable. Staff was friendly. Convenient location.
Stayed in June 2023
Reviewed: July 25, 2023
Sophorn
United States of AmericaRooms under renovation the Bolt lock on door keep coming out, had to do some fancy jiggles just a few times to ensure the door closed.
Staff was friendly.
Stayed in July 2023
Reviewed: July 10, 2023
Charlotte
United States of AmericaThe toilet was lower to the ground than I’m used to. Maybe a handrail for older guests.
I was impressed with the open concept design. The room was spacious and had a sizable couch area with a desk that had movable smoked glass panels to separate the area for some privacy. The breakfast had a variety of choices.
Stayed in July 2023
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