The only thing is the walls and doors very thin, you can hear everything such as people passing in hall way and shutting doors and talk of the cleaning staff. I don't think they realize we could hear them

The location is great, staff was kind and helped us with the complementary shuttle

Stayed in April 2024

Lots of roadworks around the hotel, which meant a few detours.

Good location, with the Mexican Market Square, Alamo and Riverwalk in walking distance - the free shuttle was also helpful rather than walking in the evening. The reception team, particularly Kayla, were very friendly and helpful. Parking is free, and we were able to leave our car there both before and after our stay (we arrived before lunch one day, and then left after lunch the following day). Breakfast was OK, although not a huge choice. The bedroom was a decent size, standard facilities for this type of hotel and clean. AC was a bit noisy.

Stayed in May 2024

Breakfast is very limited , in choice mostly carbohydrates . AC is loud , shower head has to be replaced . No housekeeping is offered upon arrival since Covid it has been terrible why they can’t do your bedroom as before

It’s ok for a weekend stay

Stayed in May 2024

Tight space in breakfast area

Access

Stayed in April 2024

service to the elevator, as this was defect for multiple days

THe location

Stayed in May 2024

Crowded breakfast. Not enough room in dining area

Breakfast was ok. I like the downtown location. Short drive to the poteet strawberry festival.

Stayed in April 2024

Little bit noisy

Confortable, good place for traveling.

Stayed in March 2024

Location was good for walking and catching buses to go further out for work meetings.

Stayed in March 2024

Location and price.

Stayed in March 2024

N/A

Didn't have breakfast

Stayed in March 2024

nothing that I can think of

very friendly, helpful staff

Stayed in March 2024

Staff was great and made us feel right at home

Stayed in March 2024

Breakfast

Room

Stayed in March 2024

The breakfast left a lot to be desired. The sausage was AWFUL and the ham and cheese breakfast sandwich was a joke. Canadian bacon with american cheese slapped on a hamburger bun and heated until it was hard as a rock. I didn't feel 100 percent safe outside after dark. There were signs that a homeless person could possibly be sleeping there on the side of the building in a little cubby area. Too many people just hanging out in the parking area.

All of the staff were super friendly and very helpful. We had many questions about the area and they took the time to help us with everything. Everything was very clean and well kept. The shuttle was a life saver, we never would have been able to drive ourselves into town.

Stayed in February 2024

Nothing

The location for downtown San Antonio was great parking was free and the staff were very friendly and helpful

Stayed in February 2024

A bit farther from attractions than expected.

All expected amenities were present.

Stayed in February 2024

The coffee maker in the room smelled like someone had stuck something other than coffee in it... and it was a bit small and flimsy.

Good value no-frills place to stay to explore San Antonio. Easy to find, a bit of a walk from the centre of town but much cheaper than any central options, free parking (which they let us use hours before we could check in), breakfast okay.

Stayed in February 2024

Excellent shuttle to River walk and back..

Stayed in January 2024

The breakfast. The bed sheets were scratchy.

Everything was perfect accept the breakfast. There were plenty of options BUT the food tasted horrible, the eggs looked like they were sitting in 3 cups of water, waffle batter was very watery and after cooking still a little gooey on the inside, the slices of bread was hard as though it had been sitting out for 3 days, the butter was frozen so could not spread it on anything. And the lady working the breakfast area was always in the way. Coffe was waaaay to strong and i could not tell by the packaging what was regular sugar. This is my only complaint...breakfast.

Stayed in January 2024

There is nothing not to dislike

Front desk help

Stayed in January 2024

The room was a bit dusty.

Good customer service. Good breakfast. Good room service.

Stayed in December 2023

The staff was very helpful

Stayed in December 2023

I’m not sure what the walk to Riverwalk and other areas would have been like — it seemed very commercial/ industrial. The elevator was slow but it worked.

The staff was welcoming and accommodating— Miranda especially. You are greeted with a welcome bag of snack bars and your choice of water including sparkling. The breakfast was excellent including hot foods — loved the mini quiches! My room included a fridge and microwave as well as streaming tv which I really appreciated. Although I used my car (free parking!) and didn’t go on the Riverwalk this time, they have a shuttle to and from the Riverwalk which was about 25 minute walk. I focused on the art museums and missions this visit so its access to major roads worked for me.

Stayed in December 2023

there are many dusts found on the floor inside room.

nice location

Stayed in November 2023