6245 Westport Avenue, Shreveport, LA 71129, United States of America
#18 of 29 hotels in Shreveport
Guests' ChoiceBased on 1642 hotel reviews
6.8Cleanliness
7.3
Comfort
7.3
Location
8.1
Facilities
7.1
Staff
7.9
Value for money
7.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Kendall
United States of AmericaN/A
N/A
Stayed in May 2024
Reviewed: April 29, 2024
Alexander
United States of AmericaSmelly room. Dirty, broken curtains, looks like the room hasn’t been vacuumed in months. Dead insects in the room
Breakfast was ok.
Stayed in April 2024
Reviewed: April 28, 2024
Dewayne
United States of AmericaThe roaches
Stayed in March 2024
Reviewed: April 25, 2024
Ben
ThailandThe price
I loved my broken window in my hotel room. I loved the stains all over the floor. It was just a hair less than a Hilton Garden Inn. And I will never be back.
Stayed in April 2024
Reviewed: April 24, 2024
Kandi
United States of AmericaI was at front desk for at least 20-25 minutes while clerk at front desk was on phone. The customer service could use some courtesy by at least putting person on hold and at least saying something.
Convenient
Stayed in April 2024
Reviewed: April 23, 2024
Carolyn
United States of AmericaTo close to the interstate. Noise from the traffic interfered with my sleep pattern.
Overall stay was good. Room was clean but had a bit of a stale smell.
Stayed in April 2024
Reviewed: April 22, 2024
Tina
United States of AmericaDoors to outside do not work and I had to walk around the building to get to my room.
Location and room layout
Stayed in April 2024
Reviewed: April 22, 2024
Katherine
United States of AmericaWhen I tried to check in the doors were locked (9pm), I tried to ring the doorbell several times, knocked, after about 5 mins or so, some other customers let me in. The gal finally came to the desk explaining she was in the bathroom, no sign, no note. I of course was very irritated. I had been traveling all day and was exhausted. I probably wouldn't have been so upset had there been a sign. However, Ive worked in the hotel business for many years and cannot understand why the doors were locked so early. Every hotel I've worked with locked their doors at 1030/11. She put us in room 309 that clearly has SEVERE water damage. There were hard ridges in the floor near the AC unit and window, the window barely shut and the outside noise (the highway) was quite loud.
The location was great and even the breakfast was pretty good for a hotel. Wish there had been fresh fruit.
Stayed in April 2024
Reviewed: April 22, 2024
Taretha
United States of AmericaThe ideal my room wasn't clean Saturday. No clean towels
Stayed in April 2024
Reviewed: April 13, 2024
Brittany
United States of AmericaThe walls were too thin. We could hear everything in the next room. The kids were loud(not complaining about kids because they are kids)
I liked that it was close to everything we needed.
Stayed in March 2024
Reviewed: April 8, 2024
Nan
United States of AmericaGreat location with not too much traffic. Walmart was behind the hotel and a couple of really nice restaurants next door within walking distance. Staff were all very friendly and professional. The hotel was older but in really good condition. I would definitely stay there again.
Stayed in April 2024
Reviewed: March 31, 2024
Charlie
United States of AmericaI didn't like the fact that when I checked out this morning and got in my vehicle, someone had rummage through my glove box and console. I'm sure it was probably a homeless person because quite a few panhandle and live in that area. I do take some blame because I didn't lock my doors. I didn't like the fact that for 1.5 days my television was without single so I missed March Madness games. Outside of that I was satisfied with my stay.
I would usually say I like everything about this particular property. However, this staff disappointed me a little, which I will share in the didn't or don't like category. The staff as always was amazing and the room was clean.
Stayed in March 2024
Reviewed: March 21, 2024
Joann
United States of AmericaIt ok.
It was ok, more fruit like bannanas, sorted bagel.
Stayed in March 2024
Reviewed: March 14, 2024
Ashanti
United States of AmericaMy boyfriend car was broken into, and the front desk said they didn’t have cameras on the property.
Location
Stayed in January 2024
Reviewed: March 11, 2024
Jessica
United States of AmericaThe Decor is out dated.The main window did not close. I herd highway traffic all night
Staff, breakfast, bed
Stayed in March 2024
Reviewed: March 2, 2024
Ellis
United States of AmericaMaintenance on the rooms was a little below standard. Room was clean but the maintenance was lacking.
The location was great. Lots of places to eat
Stayed in February 2024
Reviewed: February 26, 2024
Bevel
United States of AmericaRoom was clean .. bed was comfortable
Stayed in February 2024
Reviewed: February 26, 2024
Richard
United States of AmericaNeeds a smart TV to allow Netflix etc. Need another waffle maker; it was too busy and crowded for just one.
Fairly comfortable bed, hot shower, nice bathroom.
Stayed in February 2024
Reviewed: February 3, 2024
Newhorizontraveler
United States of AmericaNothing.
Room was good.Bed was extremely comfortable. Staff is extremely helpful and kind. Breakfast was decent.
Stayed in February 2024
Reviewed: January 24, 2024
Newhorizontraveler
United States of AmericaUpon walking into the room it smelled like the ac- heat unit was on fire. Had this smell of burning or like someone just smoked in the room. Carpets need to be cleaned in the room Toilet didn't flush and once I flushed the water kept running all night. Shower curtain needs to be longer. It barely touched the top of the tub.
Staff is extremely helpful and extremely nice. Hotel upgrades in the lobby are beautiful. Bed is extremely comfortable. Walmart located directly behind hotel is a huge advantage along with some close by areas to eat if need be.
Stayed in January 2024
Reviewed: January 22, 2024
Alyssa
United States of AmericaAs soon as you walked in the lobby, you smelled marijuana. The lady working the desk was very rude and had a bad attitude. I booked a King bed and has to deal with 2 double beds that were small and uncomfortable.
I liked the location. It was around shopping centers. Walmart, and a lot of food places.
Stayed in January 2024
Reviewed: January 18, 2024
Karen
United States of AmericaWas missing toiletries Evening desk person unpleasant
Great breakfast
Stayed in December 2023
Reviewed: January 4, 2024
Kiki
United States of AmericaThe fact that the room had roaches
I like the fact she did give me another room afther my issue
Stayed in December 2023
Reviewed: December 24, 2023
Destiny
United States of AmericaThe breakfast didn’t even have milk or really a selection
It’s was beautiful friendly staff
Stayed in December 2023
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