4501 West Empire Place, Sioux Falls, SD 57106, United States of America
#15 of 57 hotels in Sioux Falls
Guests' ChoiceBased on 128 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
8.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 27, 2024
Russ
United States of AmericaTvs didn't work half the night, staff was friendly but no follow through with requests
Room was nice, no wow factor.
Stayed in May 2024
Reviewed: February 3, 2024
Ronald
United States of AmericaOur room was very noisy. We could hear the elevator opening and closing. We could hear the person on the floor above us walking around.
Good location. Near shopping, restaurants and Interstate. Staff was friendly and helpful.
Stayed in February 2024
Reviewed: February 1, 2024
Rolanda
United States of AmericaHot tub jets weren't working
Clean and comfortable room
Stayed in January 2024
Reviewed: January 15, 2024
Melinda
United States of AmericaPrice location
Stayed in January 2024
Reviewed: January 7, 2024
Alan
United States of AmericaFood selections that I could eat.
I needed gluten free and dairy free options for breakfast - there wasn’t much there I could eat.
Stayed in January 2024
Reviewed: December 3, 2023
Deb
United States of AmericaAccess to the property was poor
Clean, friendly staff, good breakfast
Stayed in December 2023
Reviewed: November 25, 2023
Lois
United States of AmericaCould use a refresh. Elevator walls were pealing. Carpet there was in need of a wash. Bathtub was repaired but not well.
Great location. Very clean.
Stayed in November 2023
Reviewed: September 6, 2023
Vivian
United States of AmericaClean. Well maintained. Modern furniture. Good variety of items in breakfast. Nice hospitality. Would definitely stay again!
Stayed in September 2023
Reviewed: August 7, 2023
Tracy
United States of AmericaGood
Stayed in August 2023
Reviewed: July 18, 2023
Clifford
United States of AmericaNeeded more vertical grab bars in shower stall. Hard for standing person with bad arthritis to get into the "accessible" tub without help.
Difficult to find as was a winding road behind several other hotels off freeway plus road construction going on.
Stayed in July 2023
Reviewed: July 10, 2023
Janelle
United States of AmericaHotel is very noisy...you will hear everything. Kids running up and down the halls into all hours of the morning, doors slamming, etc.
Great location, very clean, friendly staff.
Stayed in July 2023
Reviewed: June 22, 2023
Rolanda
United States of AmericaPretty spendy
Room was clean and hot tub relaxing
Stayed in June 2023
Reviewed: May 26, 2023
Murphy
United States of AmericaWould like an extra blanket, but that is just me. We like it cool at night.
Great shower pressure. A must for us. Comfortable bed.
Stayed in May 2023
Reviewed: January 21, 2023
Irene
CanadaThey accommodated our last-minute booking. The hotel is just off the I-29, with restaurants close by. The beds were very comfortable.
Stayed in January 2023
Reviewed: September 1, 2022
Sarah
United States of Americalocation was a little tricky to find at night
Very well maintained
Stayed in August 2022
Reviewed: August 31, 2022
Brenda
United States of AmericaThe lights went out in our room about 8 pm and we had to change rooms
Everything about the room. Location close to the mall was nice
Stayed in August 2022
Reviewed: June 21, 2022
Elizabeth
United States of AmericaEveryone at the hotel was very nice and the hotel is comfortable. Needs a bit of updating but hits all basic needs for a hotel
Breakfast was good and fresh.
Stayed in May 2022
Reviewed: March 8, 2022
Marcia
United States of AmericaThe access road to get there…ridiculous!
Good breakfast, polite staff, nice room, longer pool hours
Stayed in March 2022
Reviewed: March 7, 2022
Carey
United States of AmericaThe hotel was very clean and everything was really good - just thought the price was a little high.
Our stay was very good. Staff was very nice! Breakfast was really good, had lots of variety!!
Stayed in March 2022
Reviewed: March 3, 2022
Larae
United States of AmericaIt was okay, could have been a bit warmer. Eggs and sausages could have been hotter.
Stayed in February 2022
Reviewed: February 15, 2022
Dennis
United States of AmericaThe breakfast was - not a full breakfast as advertised. not good
Stayed in February 2022
Reviewed: December 9, 2021
Dave
United States of AmericaI had to get ice but it was on the first floor-kinda, inconvenient. I bought a small pizza to cook in the microwave but there wasn’t any paper plates to use and I ended up having to throw it away-was to expensive to do that. I also bought a Twix bar and it was extremely stale, couldn’t eat it. Than there was a huge amount of kids at the hotel and they really made a tremendous amount of noise, even just passing by in the hall way. These were the issues worth mentioning.
Breakfast was fantastic, best one I’ve ever had in a hotel. Was glad that breakfast was served until 10. The comfort was amazing, my back didn’t hurt the following morning. The staff was truly professional, though kind and personable. Check in was made simple.
Stayed in December 2021
Reviewed: December 6, 2021
Jdriggs
United States of AmericaNothing
The staff was sincerely nice and accomodating. They went out of their way to make sure we had a pleasant stay. We even checked in early to a clean room with everything ready to go. The hotel has just about everything you would need for a great stay. From the pool, the workout room to a fully stocked breakfast area. There was a soccer team in and outside of the breakfast room, but there wasn't a shortage of anything. They did great!
Stayed in December 2021
Reviewed: October 28, 2021
Richard
United States of AmericaWe booked a king room and got a queen on the highway side of the hotel so lots of noise
The lady who checked us in was great!
Stayed in October 2021
Kamari, Greece
Negombo, Sri Lanka
Vieste, Italy
Bad Gastein, Austria
Porto Ota, France
Bandung, Indonesia
Rome, Italy
Denison, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content